Kalispell Ford

price on the truck, and a decent trade-in. I worked with Jeremy as the sales rep and he is very knowledgeable.

Our only complaint was that we had to wait a half hour for the finance person

dealership was very clean and welcoming definitely recommend

representatives were characterized by patience, friendliness, and professionalism. I highly recommend Kalispell Ford to anyone seeking a new or used vehicle.

Very patient and extremely knowlegeable. This was by one of the best experiences dealing with all the staff.

I loved the no-haggle sales approach. The process of buying my new Bronco was streamlined and comfortable. I love the interior of the dealership with all its natural light, and its snack bar.I think it was the best experience of car buying I ever had in my life!

We had a hydrolock happen on our Ford F-150. We had Route 66 insurance on it and Ford accepts that so we took it there for an engine replacement. A used engine from them with no warranty was $8000. The insurance only covered $5000, so we had to pay $3000 out of pocket. They couldn't even tell us how many miles were on it and they didn't even change the oil on the replacement engine and there's a terrible noise in the engine now. When we changed the oil, there were metal flakes in the oil. We had it diagnosed at a different shop and they say we need a new engine! We hadn't even driven 200 miles on the one Ford installed. Their agent Garrett was a fast-talker who wouldn't answer his phone, return calls or give us updates while the work was being done. They had the truck for 2 months and we paid a big chunk of money for nothing. Never going back there again.

Stephanie’s customer service is top notch. She always goes above and beyond and never disappoints. She has fielded all my questions and issues with the best attitude in the industry. With employees like Stephanie KALISPELL Ford will always be successful.

Don't have my vehicle (yes they do). Don't call me when parts come in that I've ordered for some minor stuff that I can fix myself (so they send them back after waiting a month to get them). Quoted price for repair of heated seat (should be simple, right?) over DOUBLED when went to pick it up. Quoted me $2,200 to fix my power running boards (paid them $85 for the inspection/quote). So went to different dealer 80 miles away and they replaced a relay switch for $265. Put the wrong oil in a friend of mine's Explorer which caused the engine light to come on so she had to have it towed. Asked about reimbursement for the tow and they said can't do that. Reluctant to give a receipt with the mileage on it for the second oil change only a few miles after the original one until demanded to get one. I could go on and on, but that's enough. Owned Fords ALL my life, So disgusted with them I bought a Ram pick up and am selling the Ford!

First they said they don't have the keys , YES THEY DO . Then the day after they don't know where my car is ! What poor service ! I have left numerous messages for Aaron . Also Chanel . Not once have they returned a message . I'm scared to have any work done . This really sucks .

WE CALLED FORD CORP. after being told ongoing for 6 weeks they didn't have a car loner or rental while our daughters car was waiting to get serviced due to an issue under warrant. and they said Kallispell Ford should have offered a Rental car since the service work was under warranty. ITS BEEN 6 WKS. and they still haven't provided. We called again and Erin said you have to be age 25 to get a rental. LIED. The 1st Q&A on Corwin Toyota website, which is Owned by the same place & where they said they do rentals says age 21. I called them and they had rentals available. I called back Kalispell Ford and asked them to provide a rental car and did not get a call back. Very disappointing. We were going to trade her car in for a newer Ford there but not now. They just lost a loyal customer. Treat people the way you want to be treated is all we ask. No respect or integrity.

Bought a New 2020 F-150 from them in March 2021, ordered a 2022 F-450 in July of 2021 and picked up in April of 22. The sales and service team at Kalispell is second to none in my opinion. I live in Maryland and drive 2600mi to purchase from them. Hitch, my salesman is easy to deal with and Seth the Sales Manager is the best in the business. I can’t wait to buy more vehicles from Kalispell Ford. Their customer relations are unmatched. I can’t say enough how easy my truck buying experience was. 5000mi+ round trip is a small price to pay for the service that Kalispell Ford offers.

extra....just because they said they had to use their parts....no parts were used...135 for programming. Then charged 19.00 just because? Won't ever buy a Ford here....I will go out of state!

worst service department! I now drive to Ronan. They lie to your face and try to make you feel better with smooth talking. The bottom line is they shouldn’t be in business. I’ve had my tire come off because they only tightened two of 8 lug nuts. I’ve had parts ordered that they say will take time because of COVID. You call them every month for seven months asking about parts only to have them say a half year later they haven’t heard of you. You ask them to rotate tires, and when you come back to pick up your vehicle you find they haven’t done what you asked. Instead you get the response well they looked fine, even though you just drove 10’000 miles and they need rotated. .your pickup goes into limp mode and goes in on a wrecker three times and they tell you your pickup or your turbo just needs reprogrammed. A week later they replace the turbo and you make it 25 miles before it fails again. Then they replace it a second time and rip the wiring harnesses from your pickup telling you it came it this way. Need I mentioned this pickup has under 30 thousand miles at this point. The best is they will tell you well I’m now the new service manager and that was all in the past, from this point forward I’m going to make changes. Well if you believe this good luck. I’m to the point where I think the owner is to blame, not the sorry managers!

My wife and I came to the dealership around 5:30-pm Tuesday 4/23/19. We were looking for a possible trade deal for a nice 2015 Blue Ford Edge SEL with low miles. We have a 2013 Genesis 3.8L sedan to trade, also with low miles and similar condition. The sales person, "Hitch", was very easy to talk with, knew his job very well, offered no pressure other than the usual, "If we can find the car you want today are you willing to do a deal"...We took the car for a test drive while the team inspected our car. I mentioned that we were only interested in a changeover price... not what our car was worth and what their car was worth, etc... I had done some advance checking on the KBB and other similar cars to ours, and had a fair idea of its value...even at a dealer price... We were SHOCKED and very disappointed when the manager came over with the offer! We were offered $7,500 trade for our Genesis [see KBB], and the Ford was priced at over $20,000. Way below KBB for our car and at the top of the curve for the Ford! WOW!!! What a 'greedy' manager. Then the Manager had the nerve and audacity to suggest we could buy a 2011 Ford Taurus and pay several thousand extra...again WOW and WOW again!! He must of thought that we were desperate idiots! His greed killed the deal! We really liked the Ford, and the interaction with "Hitch" was great...but, it was the manager that killed the deal as well as totally change our opinion of EVER buying a car from them or any of their affiliates!! It is a pity that Hitch was not able to do the deal... We were CASH + trade buyers too....no finance! I hope that "Hitch" can be promoted to manager soon, as the existing one will probably lose the company a lot of customers! If you DO want to do a deal with that company, be sure to ask if "Hitch" is available...

Again, Kalispell Ford provided great service and provided excellent service. Very thorough, friendly, and efficient. They took the vehicle right in, double checked everything and provided a full report (along with a free car wash).

First stop at new facility - it is very upscale & the service provided was very prompt. Waiting area is very modern and convenient. Overall a positive experience.

Matt was great with us, helped us find the right car for our needs right now. We appreciate his honesty, caring attitude and sense of humor. Between Matt and Jim we had a perfect hassle free experience.

When you have a top notch dealership selling a top notch product, the overall experience is great. I would highly recommend this place. - Kent Blair

No pressure, educational, and easy! Tim Jellison was an awesome sales consultant. What I learned about Kalispell Ford is, they list their best price, there is no negotiation. That definitely took the pressure off! We purchased a Certifited Preowned Vechile and noticed an issue with the front bummer. They said they would fix it and they did, although it took a couple of weeks. I have dealt with shady dealerships before, not the case here! With every experience there is good and bad. It took a while on the financing because there was some miscommunication, the person doing the financing was new and they were busy. In end though, it all worked out and I got the terms and rates I wanted. I wouldn’t hesitate to purchase another vechile from them in the future!!

First, I met with Troy & Travis and couldn't make a decision. Later Troy Magill came up with the perfect color and it was just what I wanted. Troy so easy to deal with and his extensive knowledge of Fords helped me pick out my new Escape. Kalispell Ford and it's professional staff made my purchase a very positive experience.

Very friendly/helpful/professional staff. Provided me with a good selection of vechiles to choose from. Great deals offered made it an easy decision to purchase a new truck.

No high pressure and when Matt, our salesman, couldn't locate what we wanted on the lot he went on the search and found a vehicle for us. Great service.

Cody Pennington (Super Sales Consultant) and his team were great to Deal with. This is my 2nd purchase at Kalispell Ford and can not say enough. Highly recommend.

They helped us find the right vehicle and put all the extras on it that we wanted, very easy to work with and very fast. They went above and beyond

This is the third car that I have purchased from Troy and I highly recommend Kalispell Ford and especially Troy to make your buying experience a pleasurable one.

Extremly satlsfied with care and concern by Try Macgill and your staff. From upon entering your door, care and efficiency was offered by all of your staff.

We ordered our new F250 from afar. Tim Jellison was top notch to deal with and very helpful. When picking up our new truck, every person we met at the dealership was knowledgeable and very pleasant. There is no question about where we will purchase our next vehicle...here!

Ron Ruff was great and very helpful, not pushy at all. We had lots of questions and even sent texts to my son-in-law who is my financial adviser. Ron took time to explain everything to our satisfaction. He sold us my daughter's car in 2014 and we trusted him then as well as now. I am happy with my Focus and it is easier to handle for a grandma. Ron programmed my phone into the car thingy and went through all the bells and whistles with me. I am happy with him and the great service of everyone in the dealership.

I went to the new ford to find a new truck. The experience was great Candace Gaskill was great salesperson I didn’t feel rush or rush to buy something. She was there to help me. She is great. She help me find a new truck

Great way to do business in a tough industry. Friendly, courteous staff, knowledgeable and pleasant to deal with. Very nice facility, clean, brand new good inventory.

Are dealer rep {Micah Macalister} they do not have salesmen anymore did a great job . Went to dealer late on a Saturday ,and all people involed stayed late to finish up the deal . This is a hard working bunch of guys, Would buy from again .

The experience with Dante was very good.Had not bought a car in few years,the experience was very pleasant and easy work through would recommend in future.

I worked with Mark Becker and was very happy with the service I received. This was my first time buying a car and he made the process very easy and got me a great deal. I would recommend him and this dealership to anyone.