Dealer reviews in Nevada

Understaffed but the service rep Adrian was excellent. He took care of my service from start to finish. Very professional and helpful.

Super friendly, knowledgeable, and I would buy a car from him again. Lavontey the finance person needs way more training. We were told the process would take 45 mins to sign the documents. It took 2 hours. I never got a call when the green slip was ready. I called 13 days after the sale and was told there was a problem with financing. That was not accurate because I paid 1/2 cash and gave the other 1/2 in a check from my bank. Then I was told it would take longer. 10 minutes later I got a call back saying the green slip was ready which means 1) it was ready when I first called, 2) I never received a call when it originally came in because it was dated 6/23, 2 business days after the sale, and 3) it sat on someone’s desk for 11 business days longer than necessary. I was promised a valet key and still have not received it or a call from anyone at the dealership about it.

July 11, 2025. My primary concern was that the air conditioner was not working correctly. Living in Las Vegas, it is vital to have a comfortable vehicle. When Victor came over to the car and I explained my primary concern to him, we conducted a simple test, and it was what I expected. I learned something new that day. It's great to meet a service consultant who has a good knowledge of general diagnosis. I had to leave the vehicle over the weekend as a part needed to be ordered. I picked it up Monday morning. For the service and price, I am happy. Findlay Honda has always done right by me.