SVG GMC Springfield logo

SVG GMC Springfield

242 E Columbia St · Springfield, OH 45503

4.9

from 127 reviews

5
122
4
4
3
0
2
0
1
1

Reviews (127)

Write a review

Showing the latest 50 of 127 reviews.

SalesMarch 2022

By far the most respectful dealership I have dealt with.

Jim Ream & everyone else at the dealership is down to earth people. Im on my 3rd purchase from them.

How we checked this
  • Submitted Mar 19, 2022
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2020

Best car Buy Experience ever!!!

My Husband and I got the van that we needed for our family of 7 from Buick GMC of Springfield. Jordan Holt was amazing to work with! He listened to our needs and wants and found us the perfect vehicle. Within 1 day we had what we needed. The whole process was very relaxed and easy. Thank you Jordan and the Buick GMC family in Springfield!

kmjamison92

1 review
How we checked this
  • Submitted May 16, 2020
  • No proof of purchase was attached, so this review is unbadged.
SalesSeptember 2019

Best car experience

As far as the sales staff they were top notch couldn't ask for a better experience Darla went way above and beyond get this sale done and I'm here to say I couldn't be made happy with the way she handled our situation kudos to you I would easily suggest someone I know who's in search of a new or used car to check out this dealership

Naw350279

1 review
How we checked this
  • Submitted Sep 6, 2019
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2019

Great deal - Even better dealership

I recently purchased a certified pre owned vehicle from Springfield Buick GMC Cadillac. I did a lot of homework and scoured lots around Ohio to find what I wanted. Not only did they have the vehicle I wanted but I was shocked when they set up an appointment to look at it. Kyle Hughes made sure the vehicle was fueled up, clean, and was waiting for me at opening. Kyle had a detailed knowledge of the vehicle and all of its features. Other dealerships I had visited it had been very clear the extent of the salesperson's knowledge stopped at 'gee, it's a nice car'. Kyle was friendly, down to earth, and was nonsense, no pressure. He went out of his way to answer any and all questions both before and after the sell. I'd also like to give a shutout to Holly Bundy, the finance manager. She made the transaction quick and painless. It's very clear that Springfield Buick GMC Caddilac takes good care of their employees and their customers. They are all friendly and really seem to enjoy their job. I would definitely recommend them and when I'm in need of a new vehicle again I will be going back.

bbqchickens

1 review
How we checked this
  • Submitted May 30, 2019
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2019

Very easy to deal with and very fair price

Sales Rep Kyle Hughes was very transparent describing the car on the phone and very easy to deal with. Tony G the Sales Mgr is a great dude as well and very transparent as well. Whether internet shopping or in person go see these guys

Kdherthel

1 review
How we checked this
  • Submitted May 23, 2019
  • No proof of purchase was attached, so this review is unbadged.
SalesMarch 2019

This was the best place to buy a car. ☺️

We were extremely impressed with how this dealership treated us as customers. Our salesman James Sherrock was very respectful, courteous, kind and professional, to make sure every detail was worked out to work within our budget so we could have the car we desired. Holly Bundy, in Finances, was very courteous and professional along with being so nice in completing all our paperwork We would highly recommend your dealership to our friends and family as well as highly recommend James Sherrock as their salesman. Thank you so much for all you have done for us.

Larry Cornett

1 review
How we checked this
  • Submitted Mar 3, 2019
  • No proof of purchase was attached, so this review is unbadged.
SalesFebruary 2019

Complete satisfaction A+

Friendly, helpful, no pressuring sales and knowlegeable, professional staff. Helpful in selection. James has an awesome personality. Holly explained things very clearly.The 2013 Buick Lacross was an excellent choice

Jennifer

1 review
How we checked this
  • Submitted Feb 19, 2019
  • No proof of purchase was attached, so this review is unbadged.
SalesFebruary 2019

Awesome experience!

I came in looking for a particular vehicle and started going through the hoopla of talking and test driving. He was very informative and had of information of the vehicle that someone dedicated to his work offers. I had a couple of more vehicles to go see and was planning to come back if the car was better than the others. But I was happy for the price and condition of the vehicle and decided to cancel the other visits and settle for this one. I was really taking care of and Leo stayed until my process was finished. That a man of his work and a quality that seems to lack in the work force, in my opinion. Thanks again Leo.

Hotrodder

1 review
How we checked this
  • Submitted Feb 18, 2019
  • No proof of purchase was attached, so this review is unbadged.
SalesFebruary 2019

Reeves car

My wife and I bought a car from here and it was a real nice experience. Everyone was friendly and welcoming. James was our salesman and he worked with us to get what we wanted and made it real easy and hassle free. I would recommend friends and family to this dealership.

Topflight6632

1 review
How we checked this
  • Submitted Feb 15, 2019
  • No proof of purchase was attached, so this review is unbadged.
SalesFebruary 2019

Go to James

If you're in the market for a used car and you want to buy from somebody you can trust then I strongly recommend you go to James. I came from about three hours away to Look at an FJ cruiser, and when I got there we both noticed something wrong with the vehicle (a funny smell). The service department was closed because it was Saturday, so it looked like I was out of luck. However, James knew a mechanic that was close by so he called him over to take a look at the vehicle. He told us it probably needed a new clutch. James was able to get the clutch replaced, sell it for the same price, and then have it delivered to me in Indiana within a week time. Overall, I felt like he was there to help me and not out there just to make money.

Xj_Jonny

1 review
How we checked this
  • Submitted Feb 13, 2019
  • No proof of purchase was attached, so this review is unbadged.
SalesFebruary 2019

Great Experience

I bought a used 2014 Honda Odyssey in late January. The dealership was fair in price and went above and beyond to earn business. One example. When negotiating, they dropped the price of the van due to only having one key fob. We agreed on the price. Later, they found the key fob and gave it to me without adjusting price. A "golden rule" company. Drove over 40 miles one way to drive and buy the van. A great decision.

bucknutty

1 review
How we checked this
  • Submitted Feb 9, 2019
  • No proof of purchase was attached, so this review is unbadged.
SalesDecember 2018

Buyer Beware

I would highly advise to think twice about going to this dealer for used vehicles. I purchased an F150 six months ago and have put less than 4k miles on it. This past weekend I had a check engine light come on. Normally I would give the benefit of the doubt. But, it just seems highly unlikely this should happen on a truck they advertised with a “Gold” warranty. They also falsely advertised the power running boards. One side did not work, so they removed both sides. Those were almost $1,800 each. When attempting to work with the dealer on the check engine light, I was offered 10% off on repairs. I would lose that 10% in gas mileage since this dealer is about 45-50 minutes away from me one way.

Hartley0502

1 review
How we checked this
  • Submitted Dec 18, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesDecember 2018

Best experience ever

Great experience at a car dealership. Would recommend these guys to family and friends. I got the truck I wanted at the price I wanted to pay.

Chris4718

1 review
How we checked this
  • Submitted Dec 15, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesNovember 2018

Great Experience

James was a great salesman! Very low pressure! I would definitely reccomend you go see him! He made the car buying experience perfect! Thanks James!

debsrph1scs.com

1 review
How we checked this
  • Submitted Nov 28, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesNovember 2018

Good help finding a vehicle

I did not want to buy a car, but repairs for my 20-year-old vehicle were coming too often. I had it serviced there at Springfield Buick GMC Cadillac for many years and love the Service staff, but it was time to let that car go. James listened to my list of commuter car needs and minimum preferences and made recommendations. I tried several models, but wasn't taken by any of them. Later that week I stopped by on a hunch and they had just got in a very good deal on a small SUV. James explained all the features and certified pre-owned maintenance that was still good on the car. He was very patient with all my questions about the technology and I appreciate it. He demonstrated all the features and I liked it so well after I drove it and considered my needs that I bought it. Dustin was very helpful as well on explaining the buying process and extending the warranty. He even prepared the temporary tags and arranged for the title, so I did not have to go to the DMV. Both of them were very friendly and professional and I did not feel at all pressured into purchasing. Looking forward to a long relationship with Springfield Buick.

Still working

1 review
How we checked this
  • Submitted Nov 24, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesNovember 2018

James helped me get into my new Acadia!

I thought I knew what I wanted but after James listened to what I wanted and showed me the new Acadia Denali my mind changed instantly! I told him how much I wanted to spend and what options I wanted and the Acadia fit perfect! He was very fun, personable, and professional! Highly recommend him and the dealership!

Rowrow123

1 review
How we checked this
  • Submitted Nov 21, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesNovember 2018

James helped my son, Ben, purchase his first vehicle!

James was very professional, knowledgeable, and listened to exactly what Ben wanted. I would recommend James to anyone is looking to buy fantastic new or used vehicle. Thank you James!

cindy0625

1 review
How we checked this
  • Submitted Nov 16, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesNovember 2018

Very helpful

I've been looking for a car for a few months and when I went here they was able to help me get my dream car. Everyone there was super nice and James and dustin was great people to work with.

James2917

1 review
How we checked this
  • Submitted Nov 15, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesNovember 2018

Good service

Leo has help me out so much thank you now I get to enjoy my suv and he was very helpful and I enjoyed my visit

Stephanie1996

1 review
How we checked this
  • Submitted Nov 1, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesOctober 2018

My New Encore

After test driving both a Subaru Outback and a Ford Escape, I decided to give the Buick Encore a try. I loved it from the minute I sat inside. Luxury abound and lots of fun technology. I love Apple Car Play. Jim Ream, my salesperson was extremely helpful and very courteous. He even let me take the car home overnight to help make my final decision. The whole process was painless from start to finish. I felt like they treated me the same as if I had purchased a Cadillac from them. Great customer service.

Kim J

1 review
How we checked this
  • Submitted Oct 31, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesOctober 2018

Great Experience Buying A Car

Leo Dy was very informative about the car we were interested in buying. He told us everything we wanted to know. He was very polite, friendly & made this car buying experience a good one! Dustin was also very helpful. We will definitely recommend this dealership.

Watts.ruth537

1 review
How we checked this
  • Submitted Oct 18, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesSeptember 2018

Awesome!

Working with Leo Dy was a great experience. Friendly and knowledgeable. He kept us informed on everything going on and sold us a beautiful truck. Quick, easy, and painless. Go see Leo if you're looking for a good vehicle and friendly service!

Hboone

1 review
How we checked this
  • Submitted Sep 27, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesSeptember 2018

Leo made this car buying experience enjoyable.

I bought a car from Springfield GMC in November 2016 and when I needed to aquire another they were the only dealers I thought of.

deb63

1 review
How we checked this
  • Submitted Sep 23, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesSeptember 2018

A rich and inviting experience with Leo Dy

On September 8th of 2017 I was not looking to buy another vehicle whatsoever. I wish I could say more Leo was top-notch excellent.

Tyrome 67

1 review
How we checked this
  • Submitted Sep 8, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesAugust 2018

"Great experience" Kaleb

Leo was very nice, helpful, and real easy to talk to. I would definitely recommend him to people! They all are nice laid back people.

Kaleb

1 review
How we checked this
  • Submitted Aug 13, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesAugust 2018

Great experience- Scott G

Leo is an excellent sales person who goes above and beyond for his customers. When I went in two weeks ago I was originally declined but Leo kept working to find a way to get me in to a 2016 buick and I couldn't be happier.

ScottG

1 review
How we checked this
  • Submitted Aug 4, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2018

Love this place and the people!

I could not have asked for a better car buying experience!! I love my new Cadillac and the staff were awesome people to work with!!!

Hale123

1 review
How we checked this
  • Submitted Jul 31, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2018

leo dy was very helpful and nice and kind

I am very happy for leo dy to help me in finding a van I have 6 people in my family and I told him what I needed and he was a nice person he listen to what my needs and price range was very happy with the results he cares about his costomers. thank you. sincerely patricia potts

patriciapotts

1 review
How we checked this
  • Submitted Jul 27, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2018

Great

Everyday I must make an hour long commute to my work. I was looking for a car with great gas mileage. Leo did an execellent job providing me with information that later helped me decide on a 2014 Honda Civic. My previous car expeiences at other dealorships left me skeptical. However, Leo made it a great experience because he actually cares for his customer by showing a level of compassion and with his patience I highly recommend seeing him. Leo will make sure you leave the dealorship KNOWING you made the right purchase.

Bradly

1 review
How we checked this
  • Submitted Jul 19, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2018

Awesome customer service and ability to help

My wife and I were shopping for a vehicle for our daughter. This would be her 2nd car and we wanted something very dependable but also affordable. Dennis was extremely helpful and knowledgeable with the vehicle. He accommodated us during heavy rains and gave us the time alone to discuss options and did not try to product push. Was able to get the right deal for us on the car we chose. Everyone was very helpful and I highly recommend anyone looking at purchasing a new or used car to give them a visit and ask for Dennis or Jim!

JAMAPR7778

1 review
How we checked this
  • Submitted Jul 6, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2018

Great service! Great people!

Leo was able to provide an excellent service to its costumers. He was Very nice and friendly. he helped me a lot in getting my toyota.

Ly

1 review
How we checked this
  • Submitted Jul 6, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2018

Great experience

Leo Dy was and continues to be very helpful and patient, during and AFTER the sale. Great customer service from him and everyone! Although I have family & friends at other dealerships, I will also recommend Leo and Springfield Buick GMC Cadillac now. What a fun car buying experience!

Duffy

1 review
How we checked this
  • Submitted Jun 29, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2018

very satisfied customer !

Leo Dy was very helpful in helping me find just the right vehicle for me with a comfortable payment I can afford. I will be sending you more business in the near future . Highly satisfied customer . Thank you Leo and Your staff ! Much appreciated . Audrey Wagner

Sixpackofwags

1 review
How we checked this
  • Submitted Jun 20, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2018

Just What I Wanted

Big thank you to Leo Dy in helping me select my Kia Optima. I LOVE it! He was helpful, knowledgeable and not a pushy salesman.

Kellyce

1 review
How we checked this
  • Submitted Jun 11, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2018

Great

I want to thank Leo Dy for helping us get our envoy. I love it. Thanks for making it so easy I appreciate it Thanks Ellie Wiles

Pitapita19

1 review
How we checked this
  • Submitted May 23, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2018

Wonderful!!

My husband Bob and I were very pleased at the way Dennis Wamsley helped us in buying our car we purchased from you dealership. Dennis and all the other employees went out of their way to help us. Thank you,, Judy

chipfran36

1 review
How we checked this
  • Submitted May 22, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2018

Wonderful

Everyone was super friendly and helpful. I had a wonderful experience and will be going back for any future car purchases. I highly recommend them. Excellent service!

Jaime1024

1 review
How we checked this
  • Submitted May 21, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2018

Great experience

Dennis Wamsley was very knowledgeable about the different makes and models of cars. He wanted to know what we wanted in a car. He had us test drive different makes of cars/suvs . We decided on the 2014 Cadillac SRX. What a great vehicle for our needs

Wavi52

1 review
How we checked this
  • Submitted May 17, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2018

Happy Ford F150 Owner

I had a great experience buying a 2016 Ford F150 at Springfield Buick GMC Cadillac. Dennis Wamsley made everything go very smooth and was great about addressing any questions me or my wife had regarding the truck or the transaction. I appreciate when I get to work with someone that shows integrity and works hard to make his customer happy. All the staff we encountered were professional and polite. Their humor made what could be stressful a lot of fun.

How we checked this
  • Submitted May 16, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2018

James is awesome!!!!!!!!

I never thought buying a car would be so fun! James and the rest of the crew provided an experience worth talking about! He helped me find the vehicle I needed and they got me the payment I wanted!

UKfan97

1 review
How we checked this
  • Submitted May 12, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2018

Worth A Drive From Surrounding Communities

Springfield Buick GMC Cadillac helped me by locating the exact GMC Terrain model (SLE-2 Night Fall) I was seeking in the only color I was wanting to purchase (Crimson Red). Not only did they locate this very limited edition model they found 3 of them and offered me complete fully detailed comparisons for the vehicles they located. From my initial approach by sales representative Dennis Wamsley through the completion of the financial paperwork the positive experience with this dealership was far beyond my expectations. Each individual I dealt with was professional, personable and highly knowledgable concerning the vehicle and the complete purchasing process. I have purchased more than 20 new cars in the past 40+ years and I honestly, without hyperbole or exaggeration, believe this to be my best overall purchase of a new car. Dennis Wamsley was my primary introduction to Springfield GM and, had his initial approach not been as low key (no pressure), positive and friendly as it was I would have most likely continued my vehicle search with other GMC dealers since the exact car I was seeking was not currently on the lot at Springfield GMC. The follow through by dealership manager Zack Funkhouser further convinced me that I was not only receiving the exact vehicle I was seeking but that I was offered a fair and reasonable purchasing deal. Overall I feel my decision to visit Springfield Buick GMC Cadillac was probably the best car buying decision I've ever made. I would, and without hesitation, highly recommend Springfield Buick GMC Cadillac, Dennis Wamsley & Zack Funkhouser to anyone in Springfield (and surrounding area) seeking a new or used vehicle. This dealership seems to take a difference, very customer positive, approach to selling and servicing GMC, Buick, & Cadillac vehicles.

Terrain Driver

1 review
How we checked this
  • Submitted May 10, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2018

Fabulous

I never thought buy a car was going to be so quick and professional !! Dennis went above and beyond to make sure I purchased the SUV I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. I felt like family by the end of the whole process! I would recommend Springfield Buick GMC Cadillac (Dennis in particular ) to anyone who is looking for a new or used vehicle!

Sandra Arevalo.

1 review
How we checked this
  • Submitted May 8, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2018

Wonderful!!

Everyone at the dealership was wonderful! Very helpful and really worked with me. Big thanks to Dustin...most awesome used car sales man ever!! LOVE my Buick

hazelsheets

1 review
How we checked this
  • Submitted May 5, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2018

Excellent service

Dennis was a pleasure to deal with during our transaction on trading our truck for a new truck. He listened to us and was informative and extremely helpful. He didn't stop until we were happy with the truck and numbers. I would highly recommend him to anyone buying a car/truck. Excellent customer service!

Jsmith

1 review
How we checked this
  • Submitted Apr 10, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2018

Good experience

Dennis was easy to work with and very accommodating. The dealership made the process easy, Dennis was polite and professional. His approach was relaxed and he found a way to make things work for me.

Lori

1 review
How we checked this
  • Submitted Apr 5, 2018
  • No proof of purchase was attached, so this review is unbadged.
ServiceMarch 2018

Excellent customer service

I had service work to my vehicle a few months ago and this week I had it in the body shop. Both times I had the best customer service. I got my vehicle back today and it looks new! It is hard to find a good dealership but I have finally found one. Springfield Buick GMC Cadillac is number one in my book. Keep up the good work! Dawn Childers

Dawn Childers

1 review
How we checked this
  • Submitted Mar 8, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesFebruary 2018

Purchase a new car

We needed to purchase a new car. When we arrived James Sherrock meet us at the doors. He was very nice and listened to us and put us into a beautiful Buick Regal automobile. Everyone there was very helpful and were all supportive of one another. The dealership is very clean and a comfortable place to look for a new vehicle. We were very happy with our purchase .

connie everhart

1 review
How we checked this
  • Submitted Feb 19, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesFebruary 2018

Excellent!!!

Had a wonderful first time car buying experience .. Tony was very informative and helped me through every step!! Entire staff was amazing!! Even gave my toddler a ball to play with!!

Luvmynewcar

1 review
How we checked this
  • Submitted Feb 11, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesFebruary 2018

Very happy first time customers

the staff at the dealership were very easy to work with and made our leasing process quick and easy, It was a great experience. Zach worked overtime to get the vehicle type we wanted at the terms we could afford, keeping our budget in mind.

drPalky

1 review
How we checked this
  • Submitted Feb 9, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesJanuary 2018

Quality salesmanship - tony lane

We appreciate tony & his dedication to our satisfaction in our recent automobile purchase! He worked hard to give us a great car & a great deal!! Tony had helped us in the past & we will return to him in the future!! Thanks tony, great job!!!

Su

1 review
How we checked this
  • Submitted Jan 18, 2018
  • No proof of purchase was attached, so this review is unbadged.

More car dealers in Ohio

See all →