I did not want to buy a car, but repairs for my 20-year-old vehicle were coming too often. I had it serviced there at Springfield Buick GMC Cadillac for many years and love the Service staff, but it was time to let that car go. James listened to my list of commuter car needs and minimum preferences and made recommendations. I tried several models, but wasn't taken by any of them. Later that week I stopped by on a hunch and they had just got in a very good deal on a small SUV. James explained all the features and certified pre-owned maintenance that was still good on the car. He was very patient with all my questions about the technology and I appreciate it. He demonstrated all the features and I liked it so well after I drove it and considered my needs that I bought it. Dustin was very helpful as well on explaining the buying process and extending the warranty. He even prepared the temporary tags and arranged for the title, so I did not have to go to the DMV. Both of them were very friendly and professional and I did not feel at all pressured into purchasing. Looking forward to a long relationship with Springfield Buick.
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