Sullivan Cadillac

Very professional and courteous. Estefania is very courteous and attentive, I appreciate her attention to detail as well.

with quality work. They provide great follow-up and do their very best to insure customer satisfaction. I appreciate their customer-centric focus!

too work with. This is my second purchase with the dealership

Nice person, worked hard to keep our business from another dealership.

Ronnie, our salesman was great, and all that worked there were wonderful! Would highly recommend this Dealership!!

Edwin did a great job in help me feel a comfort to come back again

Edwin was very professional and explained everything well. We will definitely be back

Edwin was very professional and explained everything well. We will definitely be back.

Edwin had been my person on a regular basis and been professional, as well as kind in solving me issues.

Cadillac,it was a hassle free experience. My salesman Bob Vitrano was easy to deal with, he was very professional. I would recommend Sullivan's Cadillac to anyone looking to purchase a new or used vehicle .

What a wonderful young man. Great representative for the company.

He called timely and communicated the issues and resolution thereof very well!

bad took care of my windshield relay was bad took care. I was very satisfied at no charge to me so I wanna thank everybody for the service and especially Ed thanks man

on my vehicle explained what he was doing to fix my problem

Thanks to Joey and the staff. Got good and quick and good interest rate

headed by Jeffery Mayorga has been a breath of fresh air. We were sold a 2024 XT6 in Dec. of 24 in Portland, Or. Ended up having problems with our dashboard being damaged. We tried for months contacting to different dealerships and no results. We contacted corporate and it tooks months 6? And finally meet with Mr Mayarga at Sullivan dealership and he had the can do attitude. He went to bat for us and finally we got the results we were looking for. Thanks again Jeffery. We are more than greatful and look foreward to a long relationship. Sincerly B. Kellar

No heavy persuasion. Easy financing also. Used car was what I was looking for.

John Sandiford took care of me & kept me updated well. Thanks

HAD TO WAIT A FEW MINUTES BUT WAS GREATED BY SEVERAL PEOPLE. THE CAR HAD Its REPAIR ALL WONDERFULL. MY CAR GOT ABATH AND THE WINDOWS WERE PERFECT. THANK YOU, LARRY MALONE

my car right in and did a great job with the service. Thank you Edwin 10 of 10

was available before scheduling my appointment . Took the car back immediately upon arrival and had me back and ready to go earlier than expected. Edwin did a follow up call to make sure all was well following the appointment

$1400 for changing the plastic screen in the dash. $800 was for labor. That was not the problem. You then determined the problem was the radio and ordered a new one. The first one did not work and about two weeks later another arrived. That solved the radio problem. That cost another approx. $1500. It took me. 7 trips to Ocala to get this done. Needless to say, I am still very upset. The service person —- Edwin did his best but he was only the messenger. At the second visit , I asked them to call in Cadillac Engineering and they explained it was not their procedure. Long story short—-I feel I should not have been charged for the first fiasco.. I am very disappointed in Cadillac.

Excellent service. Didn’t rob me on the price. Would buy again. 😀ty

While checking in I was asked if I wanted to get the oil changed. I thought that employees dealing with a Lyriq would know it was electric, no oil changes. I was told this would take 90 minutes top so I opted to wait. 2 1/2 hours later I checked on the vehicle, I was again told this is a 90 minute process. I had to remind them I have already been there 2 1/2 hours. Then I was asked who checked me in, I replied you did. I think the service department needs a little more attention to detail and learn their vehicles. My Lyriq still has an issue with it's GPS freezing, which I was told would be looked at. This means another appointment which I am dreading to make.

explaining everything to me about my car, I have been coming there for service for years with my 2004 CTS always had great customer svc

It was a pleasure to do business with you. Tommy Pedersen

Everything went well , they are very professional I am satisfied. Ty

They sold me a CPO that was in a collision.

have nothing better to say great service great people and service

on my 2024 Lyriq. Making an appointment was very easy with all service work done in a timely manner.

easy to talk to! Thank you Reese!

Stephanie was extremely helpful answering all my questions

Will definitely be a returning customer. Our sales person, Joey, did a perfect job!

several cars from them always enjoued lookin at the cars for sale the new ones and used ones.

Free car wash is a great perk too

and coffee. Friendly and kind

They completed my service requests in a very short time. The car was washed & clean when I picked it up. Yes, it’s pricey but the quality is worth it!

you. they actually went to another dealer to get me my car.

to make an appointment, but were excellent from the time i arrived to the time i left. Did have to return to get a tire valve cap that was left off.

They work to get your transaction approved and satisfaction. We worked with Mike Dallett, who is very informative and handled the transaction in a professional and satisfied manner. We appreciate his service.

Edwin took care of all our needs. We look forward to our next visit.

Knowledgeable salesperson Bob Vitrano made the trade and the paperwork easy.

They do a good job communicating with us while waiting. Estefania is very good

Fixed my car and went the extra mile. Brandon took care of getting me to work. Courteous and polite.

Highly recommend. Car trade in experience was quick and flawless.

The dealership was very helpful and knowledgeable. Thank you

knowledgeable and very patient with all the questions I asked. That is why I make the decision purchase the Optiq.

with; he was able to provide the process of purchasing our awesome Corvette with professionalism and expert care. WE would highly recommend Sullivan Cadillac to friend and family.

professional when my vehicle was serviced for a safely recall. She had excellent customer service.

I had gone in several times and met with Reece over the course of one week, but eventually settled on a practically brand new Honda Civic Sport. It wasn't what I intended on buying, but I am so grateful for his patience, kindness, and expertise. I just had my car ceramic coated today by them, and they did an excellent job. Overall, 10/10 recommend Reece and the Sullivan Cadillac family!