Ryan Ford

experience. Everyone at Ryan Ford was friendly and a pleasure to work with.

so I called and talked with JP. The truck was even better than he described it to be when I arrived.

Honest. Quick. Easy. Never thought I'd get to use all four of those words talking about a dealership, but here we are. JP and Ruben were an absolute breeze to work with. Fast and clear communication, our discussions over email and the phone were exactly what came to life when I visited the dealership to finish the deal, and there were no surprises in the front or back end of the sale. A big thank you to the team at Ryan Ford. I appreciate y'all making this a great buying experience.

have recommended all of my friends and family! 10/10.

outstanding. I recommend Ryan Ford to anyone looking for a car or anyone needing service. I give them a "10" out of "10"

There was no sales pressure. We were able to make the deal happen in a day. I purchased the vehicle from out of state and the process was smooth. I have no complaints, Ryan Ford took care of the entire process with success. Thanks again! Josh W.

After I went to pick up a vehicle when he hung up on me after asking for more than 1 call in over 3 weeks, he threatened to fight me in the parking lot. Very unprofessional when all I wanted was to pick the car up due to not wanting to do business with a company that can even pick up the phone with an update.

Everyone was knowledgeable, professional, and extremely accommodating. I will definitely be calling Coach for all my future vehicle purchases

This was the fourth dealership I visited for a truck and by far the easiest and no xx or last minute add ons

They played no games straight forward selling their products I will be back to buy my wife’s next car

after I got to the dealership. No unwanted, overpriced “dealer-installed accessories”. Mark “Coach” Rios went above and beyond to make sure the deal went smoothly. Westley McKeehan made the finance and closing process as quick and painless as possible. Sad to say that my first comment above would have already earned these guys 5 stars by comparison to certain other dealers in my area. Glad to know integrity can still be found in the car business, if you do your homework and look hard enough. For Ford, you need look no further than Ryan Ford and Coach Rios.

needed. It was a quick service and they even delivered the car back that same day! Great service!

final sale agreement. He made car buying process enjoyable. Overall I recommend Ryan Ford for buying new vehicle; great prices with great people.

honest. They are courteous and easy to work with.

purchase to service. I will go to them for my next vehicle purchase when the time comes.

department. With Julian Vergara in the service department I would give them 5 stars, without Julian, 0 stars. The person makes all the difference to the experience in this case. Julian’s service is exceptional and he has earned our repeat business for Ryan Ford.

was exceptional. Mark Rios and the entire team made the experience extremely efficient and seamless. By the time I arrived to pick up my truck, I only had to spend about 15 minutes at the dealership. Do yourself a favor and give Ryan Ford a chance to earn your business.

They told me it would need a new blower for $661 all in. 2014 Mustang. I just had them give me my car back, cost me over $200 in diagnostic fees. Pulled the blower out and bench tested it and it worked fine. Downloaded Ford wiring diagram. Put blower back in and bypassed the relay under the hood and it worked fine. Replaced relay-$20 part at auto zone. And the HVAC is back to normal. The Update: Inside of a month, Ford sent a survey via email. I provided the same info as I did here. The service manager contacted me via phone to apologize and offered a full refund after I explained how I found the problem and fixed it. I appreciate the customer service. The car pickup and delivery to and from my home went smoothly as well and the couriers were nice.

ayudarnos a obtener nuestro vehículo, 100% recomendado.

Prompt service and my car was fixed by the time they said

!!! It was so worth the drive out to make this purchase! You have the best selection of cars and your staff was great to work with. Thank you all for everything!!

somewhere else. Either the price and/or service I experienced just wasn’t there. Until I met Coach Mark Rios at Ryan Ford.he exceeded my expectations and I purchased a new truck! Very happy and would definitely call them again With any of my Ford needs! Thanks Coach!

with purchasing our truck and all who was involved. The nightmare started after. We had a trade in and I started asking about 10 days later when I started getting calls from our lender and contacted Ryan Ford and asked when they were going to pay off the balance of our trade-in and they told me it takes 10 business days which was close. Well this went into February and still no payoff on our vehicle. I was told by Ryan Ford I can make a payment on our old loan. Why should I make a payment on my old loan when I needed to make a payment on my new loan. So I emailed multiple times and they finally told me it was overnighted at the end of February and then It was finally received in March and I had to still make a payment for the difference as they didn't send enough to pay off our trade in. So now we have been hit on our credit with late payments on our credit which knocked our credit on all 3 credit bureau's over 100 points. I let them know and told me to disputed it which I did but Ally didn't care and verified my payments were late so they are staying on our credit. I emailed them at Ryan a couple days ago to let them know and I have been totally ignored. I have worked so hard to try and fix our credit that was damaged in during Covid and now i have to start over. We had our hearts on purchasing jet skis this summer and they take a higher credit score which we were almost there and we have been planning on these for the last 3 years and now that is gone. I don't recommend them. I really liked them but they got their sale and don't care about what they do to the customer after you walk out their door.

way over there to the dealership and not accomplish anything and they were saying that they will get back to me and they haven't at this moment

the Mr Westley with the financing he got everything set up very quickly & showed me how to save a lot of money i am very satisfied with my new car thank you !

Wait area comfortable and clean. Advisor very accommodating and informative….

!! Great customer service and really worked to help get the best deal!

I’ve dealt with. Communication was excellent and the service was top-notch. Look forward to doing business with them again.

shopping and no high pressure sales games. I highly recommend this dealer for a great experience.

speed of work done on my vehicle. Will continue to use Ryan Ford for my service needs.

getting vehicle back fixed - this is the fourth time I’ve taken vehicle back to dealership and still have no paperwork of repairs much less having a vehicle repaired - I’ve gone thru rent cars and not driving at all waiting on my vehicle to be fixed - I took it in with everything working - AC compressor was making a noise - I got it back the first time with AC NOT working and now electronics not working and vehicle will not start anymore -

Adrianne took care of the warranty work! Many thanks!

5 min. Waited 45 minutes

purchasing my new truck.

Somehow they “forgot to”do it.

Very friendly and knowledgeable. Made an appointment and they were prompt

professionally. I appreciate their dedication to service.

I ordered my 2022 F150 King Ranch through Coach Rios and he treated me fairly. Very simple and low stress ordering process. I recommend you ask for Coach if you are looking for a Ford vehicle on the west side of Houston. Steve B.

they showed after my puchase. I purchased a 2006 Jeep Wrangler from them. I live in Lubbock so they transported the vehicle to me and only charged $300 to do so. I know it had to cost more than then in diesel alone. Once I got the Jeep and drove it about 50 miles, I noticed an oil leak which I discovered was from a leading rear main seal. Not a big deal and the part is pretty inexpensive but the labor to repair it can be costly. I took the Jeep to a reputable and dependable auto shop in Lubbock and they repaired the leak, but Curtis, my salesperson, made everything right on their end. The dealership reimbursed me for the replacing the rear main. They made it right, which is rare in this day and age. I appreciate Curtis and the ownership for their quick and fair response. I would recommend them to anyone.

to end. I bought a new truck from his dealer after a bad experience with a local dealer 1700 miles away. Curtis was extremely helpful to help put a deal together quickly, and very responsive to all my calls and texts, as this was an out of state purchase. I highly recommend working with Ryan Ford, and Wesley in finance was also great as well.

They make you feel like family! I would recommend them to anyone!

warranty work was completed.

wanted to see what they had available as a replacement for my older Ford truck. I would highly recommend anyone come visit if you want a new or preowned vehicle, or if you want your Ford serviced. The entire team was polite and professional, and their pricing is far better than others in the area. I paid $260 out the door here for what was quoted as $400+ at another Ford dealership! I worked with Austin in Service and Carlos in sales. These two guys are among the best in the business! These are the people you WANT to do business with, instead of those you are forced to do business with at other dealerships. You truly cannot ask more from a dealership - if you are anywhere within 2 hours of this place, make the drive - it will be worth it! Carlos is a no pressure, easy to work with salesman, and Austin is a true Service Professional. These guys are your Ford dream team! I am not usually a fan of dealerships, so for me to give a 5 star review to a car dealership is something that has NEVER happened before. Ryan Ford is my new dealership!

we were very disappointed with dealerships’ responses and how we were treated, even lied to. Therefore, we decided to take a different path and custom order a Ford Explorer. We were very fortunate that we found Ryan Ford because this dealership and their staff, including our salesman - Curtis Markland, was very responsive and forthright. We requested drive out prices from approximately 8 Ford dealerships, but Curtis was the first salesman to send us a worksheet and order preview with all the details/expenses, which included a drive out price. He also told us about any rebates and financing options. In addition, Curtis told us that if the incentives were better once the vehicle came in, then they would apply those. Once the Explorer came in, he called us in and I’m happy to say that no games were played. We met the Finance Manager, Westley, who was very informative and detailed. He never pressured us into anything we didn’t want. Everyone we met, including Jordan in accessories, was very helpful and a pleasure to speak with. Overall, our experience was great! We truly appreciate their honesty and responsiveness. Sharon and Joe

He always goes above and beyond to take care of my Bronco and addresses any concerns I might have.

Dealer so close to service our 2021 Ford F-350. Carlos Conejo is our service rep and from the first time we met him; and any time since then; he has greeted us warmly and is always ready to help in any way. We appreciate knowing we’re in good hands with Carlos.

We drive over an hour to have Carlos C. take care of our Ford Expedition our 2016 Ford F 250. Carlos keeps in communication with us every step of the way in the service process. We appreciate that he is considerate of our time always. Carlos is great!!

Being out “in the country” just a bit makes a HUGE difference in quality, and for me it’s actually closer to home than the dealership where I bought my truck. I had a couple of manufacturer recalls taken care of (one of which involved dropping the drive shaft), an oil change and tire rotation and it took exactly the time promised. Great service. So glad I found them.

the loop. He is an EXCELLENT communicator, very personable, and has an extensive understanding of his product!

was treated like family as soon as I walked through the door. His communication with the whole process of getting my truck fixed was above and beyond any other place I have ever been to. My next purchase will be from Ryan Ford as well just because of the service you get when the everyday car problem’s occur. I would recommend him to anyone, if you want to feel like your getting the service you deserve give him a call at Ryan Ford!!