VA

Vernon Auto Group

3701 Highway 287 West · Vernon, TX 76384

4.9

from 5,561 reviews

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Reviews (5561)

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Showing the latest 50 of 5561 reviews.

SalesJuly 2026

Adam Case and the Vernon Auto Group team were

outstanding! I felt like Adam went above and beyond to make the deal happen. He and the team made it as easy and stress-free as possible. Highly recommend!

johnrvw

1 review
How we checked this
  • Submitted Jul 6, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJuly 2026

Once again, Vernon Auto Group went above and beyond to

take care of our Ford Pickup. We took it in for a manufacture safety recall, & even though they were short-handed that day, we were in & out in record time. Great customer service, communication, & maintenance work. Thanks, guys. We appreciate you!

Gary Self

1 review
How we checked this
  • Submitted Jul 4, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2026

I am now on my tenth vehicle purchase at this dealership.

Always been treated very good. Kyle, Steve, Jr, Tyler all had a hand in the purchase of my F350 Tremor. Thanks guys.

Jimmyechols

1 review
How we checked this
  • Submitted Jun 30, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2026

They are very professional on what they do, very kind and

easy to work with!

How we checked this
  • Submitted Jun 29, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

What a great company!

We purchased a new car from them and just had it serviced for the first time. They were very professional, friendly and explained everything I needed to know. They answered my questions satisfactory and had it ready to go when I needed it. I would highly recommend them!

Lutstreit

1 review
How we checked this
  • Submitted Jun 26, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

I received quick courteous service.

Everything was very clean and well taken care of. I will return.

Pannport

1 review
How we checked this
  • Submitted Jun 17, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

One of the best auto buying experiences that I’ve had.

Chris was very helpful and a pleasure to deal with. I will definitely go back the next vehicle that I buy.

cctucker43

1 review
How we checked this
  • Submitted May 31, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

Service was absolutely amazing!

First time buyer and salesman to finance was incredible. Helped me through all the process and greeted me like family!

vgalindo03

1 review
How we checked this
  • Submitted May 28, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2026

My wife was treated with respect and consideration.

Each area of service needed on her car was explained to her and she was in and out in less time than she had expected.

jmhulon

1 review
How we checked this
  • Submitted May 26, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2026

They have always taken excellent care of me.

I purchased a new 2011 GMC pickup 14 years ago from them and when I was ready for new Yukon in 2024 I immediately got in touch with Chris Dunson. He made sure I was taken excellent care of on both my purchases. They are the best!

cm_country

1 review
How we checked this
  • Submitted May 14, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

The dealership was phenomenal and Derek even more so!

He was quick, polite and super professional! Easiest transaction I’ve ever made when purchasing a vehicle. Great service!!! 100 stars!

jdearing02

1 review
How we checked this
  • Submitted May 12, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2026

Had my oil changed at the Dodge House of Vernon

Auto…super attentive people, facilities, and good service.

GG

1 review
How we checked this
  • Submitted May 9, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

Chris Canales is absolutely awesome!

He was professional, friendly, and had prompt & informative responses. I purchased a 2021 ford f150 on Friday 5/2. I chose to drive 3 hours to the dealership instead of having it delivered. Chris and the team stayed a little after closing to accommodate me. He greeted me with a big smile & hand shake when I arrived, and had the truck ready to go. I was in and out in under 30 minutes. Also shout out and thank you to Katelyn Zapata and sales manager Junior for help making the deal happen, the process was seamless. 10/10 across the board, would highly recommend. Thank you to you and your team.

Jmose0341

1 review
How we checked this
  • Submitted May 8, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2026

service manager Jame Baker was top notch, he explained

everything they did to my truck. Might want to consider giving him a raise. Very polite and knowledgeable.

jblack

1 review
How we checked this
  • Submitted May 1, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceApril 2026

The service was preformed quickly and cleanly.

I had another pickup serviced yesterday at another location and they spilled old oil out of the filter. The old oil dripped on the floor of my barn.

barnardscropcare

1 review
How we checked this
  • Submitted Apr 15, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

Super cat buying experience.

Honest people that are kind and friendly to deal with. Start to finish was easy with no nonsense.

debraleekim

1 review
How we checked this
  • Submitted Apr 14, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceApril 2026

Service was fast, employees accommodating.

Facility was clean, waiting area and restroom were spotless! Perfect.

Pljones701

1 review
How we checked this
  • Submitted Apr 10, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

It was the best buying car experience ever.

Adam was very helpful, very concise and without surprises. From the first contact to the following up after taking delivery is was great, highly recommend. Purchased a GMC SIERRA AT4.

MOOSTNG

1 review
How we checked this
  • Submitted Apr 7, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

Excelente staff and Outstanding knowledge from the

salesman Steve Ybarra So happy with my purchase Definitely coming back

David

1 review
How we checked this
  • Submitted Apr 1, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMarch 2026

Very good pricing, on new vehicle no bait and switch.

I haven't ever bought for Vernon auto group so I was little worried but total experience was good. My main objective when buy a car is a good deal and I got a good deal.

Djsbdking

1 review
How we checked this
  • Submitted Mar 30, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMarch 2026

We highly recommend Vernon Auto Group and Chris Canales,

as your go to guy, for your next vehicle purchase. We have worked with Chris on several vehicle purchases in the past, and never have been disappointed with his professionalism and customer service. In addition, we have always received a quality and dependable car or truck , and we expect to experience no less with our recent purchase. Thank you Chris for all your assistance

aidadelacruz09

1 review
How we checked this
  • Submitted Mar 30, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMarch 2026

This is the best place to buy a new vehicle from.

Both sales and finance are excellent, and all 3 of my buying experiences have been positive.

David Steffee

1 review
How we checked this
  • Submitted Mar 22, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMarch 2026

Adam responded very quickly and worked hard to find the

vehicle of my choosing. It turns out we had to order the truck and it will be a while, but I get exactly what I want. We’re not finished, yet, but I expect the final sale to go as smoothly as the inquiry and looking has gone.

scarWF

1 review
How we checked this
  • Submitted Mar 22, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMarch 2026

Easy to work with !

Professional and and and gets the job done ! Highly recommend them

Jeffowen42

1 review
How we checked this
  • Submitted Mar 17, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMarch 2026

Very organized.

No pressure. Vernon is on your side to get business deal.done. But in all my Yeats buying cars never came across a dealership like Vernon. You could tell everyone there likes being there. Starts their auto pricing way below big city listings. Overall very impressed and will trade there again.

Amarillo Buyer

1 review
How we checked this
  • Submitted Mar 17, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMarch 2026

Derek took All my calls, always with the same friendly

attitude and did his best to answer all my questions. Best car buying experience to date. Nice work!

Tmcryer11

1 review
How we checked this
  • Submitted Mar 15, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMarch 2026

Derek was great.

He made everything easy. Did not feel any pressure to purchase a vehicle he was there when he was needed. Great experience from start to finish. Will continue doing business with Derek at Vernon Auto group.

Josh Sweat

1 review
How we checked this
  • Submitted Mar 13, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMarch 2026

Everyone I dealt with during my truck buying process was

extremely knowledgeable and great to work with.

cierrabennetch

1 review
How we checked this
  • Submitted Mar 12, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMarch 2026

Good service chris excellent treatment amable respetoso

comprensivo y alpendiente que todo saliera genial para el cliente

ganzo26men

1 review
How we checked this
  • Submitted Mar 12, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMarch 2026

Good purchased from them… I ordered my pick up and was

very pleased with it

Js

1 review
How we checked this
  • Submitted Mar 10, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesFebruary 2026

Fast and easy process.

Chris helped me through the whole process with ease. Car buying process made easy.

samantha

1 review
How we checked this
  • Submitted Feb 26, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesFebruary 2026

This was the easiest purchase for a vehicle.

We were in and out in 30 minutes for financing. Then 30 minutes to learn about the vehicle. Definitely recommend this dealership.

Tiffany

1 review
How we checked this
  • Submitted Feb 26, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesFebruary 2026

I went in not sure if I really wanted my 2025 Equinox.

Chris and his team went above and beyond to make sure I left with it. Made the entire process so easy and made sure we understood everything. Even after the sale he still reaches out to check on us. I love my Equinox and so glad we decided to go there.

Sarahsantos23

1 review
How we checked this
  • Submitted Feb 24, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesFebruary 2026

Very direct and simple with no hassle on the time making

appraisal on the trade in and determining a difference price. Very professional and they valued our time.

Farm boy

1 review
How we checked this
  • Submitted Feb 21, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesFebruary 2026

Chris & his team were amazing.

Very thorough and courteous. Best dealership I have ever worked with.

pdockins

1 review
How we checked this
  • Submitted Feb 16, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesFebruary 2026

Chris was great!

Very knowledgeable and polite. It was my first new vehicle purchase and he made it very easy and overall a good experience.

Gmseigler

1 review
How we checked this
  • Submitted Feb 16, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesFebruary 2026

It was a great car buying experience.

Everybody there was very nice and not pushy.

Dolores

1 review
How we checked this
  • Submitted Feb 6, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceFebruary 2026

I purchased a 2025 Chevy Equinox from Vernon Chevrolet

(part of Vernon Auto Group) in October of 2024. By January, it already had a transmission fluid leak. The service department diagnosed this leak on Jan. 17 and has done nothing to fix this problem ever since. Every time I contacted them, I was told "tomorrow" that GM Roadside Assistance would send me a loaner and pick up my vehicle for repairs. Tomorrow never came despite waiting all day at the house for this promise to be fulfilled. I contacted GM Customer Service on Jan. 31 and they called me today and said that they still haven't had a response to an email that they sent to this dealership. I informed them that I got tired of waiting for Vernon Chevrolet to fix this factory defect, so I took my car to a different dealership and traded it in. Very disappointed with the lack of response from Vernon Chevrolet and I'm glad that I no longer need to deal with this dealership!

Steve

1 review
How we checked this
  • Submitted Feb 5, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesFebruary 2026

The best dealership in Texas bar none, and especially our

sales guy Derek the best

Edward33

1 review
How we checked this
  • Submitted Feb 3, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesFebruary 2026

The entire transaction was negotiated and worked out over

the phone. This is my third transaction completed with Vernon Auto Group. These people are the greatest to work with.

Redneck

1 review
How we checked this
  • Submitted Feb 1, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesFebruary 2026

Deiter was very helpful getting me into my dream car.

He was easy to work with and made buying a new car easy!

Lindseyrsmith

1 review
How we checked this
  • Submitted Feb 1, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJanuary 2026

Awesome experience, they were great.

They went above and beyond to help me out with my purchase.

Maceymae1965

1 review
How we checked this
  • Submitted Jan 31, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJanuary 2026

Vernon Auto Group reps were courteous and professional.

I am very pleased with the service & my new Bronco.

Jo.

1 review
How we checked this
  • Submitted Jan 27, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJanuary 2026

Vehicle buying made very easy when working with Chris.

I Highly recommend contacting him when you are looking for your next vehicle. One of the best vehicle buying experience that I have ever had anywhere.

taugustin55

1 review
How we checked this
  • Submitted Jan 22, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJanuary 2026

Great place to buy a new or used car or truck!

Ford service department was fast to find the problem and had it repaired in no time!

Mitch123

1 review
How we checked this
  • Submitted Jan 19, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJanuary 2026

I contacted Vernon Auoy group on a vehicle I had found

online, Derek went above and beyond as my salesman… there were no hidden fees and all was handled so professionally. He went over the vehicle in detail and explained everything. I would highly recommend Derek for all you car needs or wants.

kingtonconnie

1 review
How we checked this
  • Submitted Jan 16, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJanuary 2026

Got me in and out in under an hour for an oil change.

Great customer service!

Colbie

1 review
How we checked this
  • Submitted Jan 16, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJanuary 2026

Very helpful, walked us thru the process, answered all

questions promptly, made great suggestions. Great experience

billy_colson11

1 review
How we checked this
  • Submitted Jan 15, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJanuary 2026

Everyone at Vernon Auto Group was great!

We really appreciated how easy the purchase was & the patience Chris showed while we were debating which vehicle to get.

holsterbecky

1 review
How we checked this
  • Submitted Jan 15, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJanuary 2026

Vernon auto group is amazing!

We are now customers for life. I’ve never had an auto purchase go smoother. Between Chris and Nikki and the rest of the burning auto group team, we felt like they were truly trying to earn our business. Generally, when I go to purchase a new vehicle, I do a nationwide search for the best deal and I could not find a better deal anywhere, Even after a small hiccup after the vehicle was delivered, they stayed in constant contact with us until everything was made right. We thank you guys for everything.

slattimer

1 review
How we checked this
  • Submitted Jan 13, 2026
  • No proof of purchase was attached, so this review is unbadged.

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