Everyone was beyond friendly and going out of their way
to make our truck purchase seem less.
How we checked this
- Submitted Jul 16, 2026
- No proof of purchase was attached, so this review is unbadged.

12845 Central Ave · Chino, CA 91710
from 680 reviews
Showing the latest 50 of 680 reviews.
to make our truck purchase seem less.
Very to Shocking to learn that this was not repaired before the car was sold to someone.
— Newman
Very pleasant to deal with and very helpful. 5 star dealership that I would return to
Cowboy was so amazing and helpful. He really cared about our family and the safety of our family while getting a new car.
— angoki07
needed to unfreeze my credit report. Ivan got me the answer and I asked him what his days and hours were for when I returned. He stated he was always there so just come in. I called before coming in and was told he was on his way in and would be there when I got there. I arrived and was met by someone whose name was not given, she told me Ivan was staying home today with his nephews and she would help me. That was the extent of my dealings with Ivan. Stacie was pleasant and efficient and got through all the paper work quickly with no issues.
— sheadtke
friendly and very helpful. Thank you
finance team it was all teamwork on leading me to the dodge ram. So overall great service
Made my purchase very smooth and easy and not once felt pressure. Thank you cowboy for your awesome customer service and you n anbove and beyond and to Mr Jason Davis as well for answering all my questions in detail and giving me the piece of mind in having no doubts about purchasing my truck! Definitely recommend MK Chevrolet and ask for cowboy 🤠. He’s better than Allstate , you’ll be in good hands.
— far the best customer service!
We had fun buying a new car from MK Smith.
— YBAROSE
at the time.
sales person Ivan, thank you!
very good shuttle driver today; and Danielle at checkout reminded me I had GM points available to spend--all of them are clearly customer service focused! I love being able to "shop local" for something as important as the maintenance and safety of my vehicle!'
— genie
to my friends about your service
Not pushing or annoying. Very pleasant. Thank you Gerard Batista and staff for making our purchase smooth. Thank you all
K. Smith Chevrolet! the whole team was super helpful and Jose was a huge help in me getting my dream car! I would definitely recommend this dealership to everyone and their lifetime warranties give me peace of mind.
Thank you for the smooth and easy transaction.
ever had. Luke was very knowledgeable, patient & driven for results. His customer service skills are excellent! I will definitely send my family & friends to Luke when they are in the market for a new vehicle. Jesse helped tremendously as well. He didn't stop until the payment was within my budget - once again his customer service skills are outstanding.
— Nancy
It was one of the easiest car buying experience that I've ever had. I definitely will recommend MK Chevrolet
! Answered all my questions and got me the best deal. Highly recommended.
Marc & all the crew
and accommodating.This was by far the best and fastest car buying experience I have ever had. I will definitely be recommending MK Smith Chevrolet to my family friends and colleagues.
— mmk160
!! Everyone was so helpful in answering my questions and helping me find the perfect car. Mark is very attentive and makes you feel welcome and answers all your questions. He’s really on top of everything. Stacey is a sweetheart and made all the paperwork super easy and also answered all my questions.
feel comfortable in the way of not making it seem like I couldn’t afford a car I, like other dealers have
We have purchased 6 vehicles with them.
Very professional and transparent in all aspects of purchasing a vehicle. Great customer service.
Jose is the best he explained everything in detail about the truck. It was a great experience
and I recommend MK Smith toall
Our experience at MK Smith was absolute perfection! LUKE, our sales superstar, exceeded all expectations. He's a total rockstar, don't let his youthful appearance fool you! Luke is incredibly chill, welcoming, attentive, transparent, honest, and kind. No pushy sales tactics here! They went above and beyond to assist with the only Lexus RX350 they had on the lot (lucky us!). Luke even waited for us right before closing (7PM) and stayed so late for us! We're talking honesty, transparency, and a genuine willingness to help! The whole MK team (Jessie, Luis, and Ralph) rallied around us when we hit a tiny snag at the end (THANK YOU, thank you, thank you!). After striking out at other dealerships, we were blown away by the MK Smith difference! We left feeling heard, understood, happy, and totally in love with my new ride! They truly care about you. 10/10 experience, would highly recommend! Thanks, Luke and the entire MK Smith team!
finance it was a pleasure working with you both.
Will definitely get my next truck from them again
I was able to provide all the necessary information before I arrived so all the paperwork was ready for me to sign. The outside of the vehicle was washed and charged . My only disappointment was the inside was not detailed.
— Tom
purchasing a larger family car! We now have the best car for our growing family and are so grateful to everyone who helped us.
Jose, my salesman was very knowledgeable and caring about us. Alex and Christopher were great doing the add ons and coordination with that!
salesman was amazing. We felt like we were making a deal with a friend
Everyone was very friendly. I am definitely coming back.
Good Good Good Good Good Good Good
I was sold a Lemon that I had to figure out on my own. This was suspension on the shocks when I mentioned of the bumpy ride I was told it was that I had it in sport mode by of course the sales man all care about was his sale car was constantly moving to the right..It was weird for me to believe because it was a Cadillac Escalade they should have a smooth ride. So when I finally took itin they said they could not sell because it would cost a lot to fix. Costing $7,000 So they gave my money down back and said to come back in 2 weeks once fixed to purchase again but BUT! The price will be a lot more than what I had got it for. They didn’t feel bad or try to get us something else to make us happy. I had sold the vehicle I had before so was left with no vehicle at all. They promised a rental to at least get me to work but never called. Once we tried calling them there was no answer . We haven’t heard back from them again. I repeat I will never go there or recommend this dealer to anyone. If you do go make sure to take a mechanic don’t trust them they are snskes.
Mark and John were good to work the deal thanks
— de003deb
vehicle was a top priority, and Jasmine exceeded my expectations. Her professionalism and compassion ensured a smooth transaction, and I drove away in a new vehicle feeling empowered and confident. Thank you, Jasmine, and M.K Smith Chevrolet for an exceptional experience.
No pressure. Provided options. Thank you. I appreciate all that you did.
— mrgonzo3
Silverado We Got Exactly What We Wanted & Great Customer Service!
and went above and beyond for me. I felt right at home when dealing with them. Communication goes a long way with me, and I must say both women knocked it out of the park
!!would highly recommend them to anyone. John and Javier were great to work with!!!
working there treat you like family
for MK Smith took care of my 2020 SS Camaro in and out no problem in less than an hour 💯% great dealership in Southern California with Lifetime warranty on Used Vehicles. Yes you heard right LIFETIME 😁 on Used . Not another dealership offers that .
I was not happy with the experience after she handed me off to a closer. They try and wear you down by keeping you for 4 plus hours. I didn’t end fipurchase the car but I was not happy with the process. The finance dept was fine not pushy. I will never go back
— Pomking5
on explaining extra futures on the tahoe!
We knew what we wanted and it was a hassle free purchase.
No high pressure sales tactics. And salesman that spent plenty of time reviewing the features and how to use them in the vehicle.
— ebirep
towards all of our needs
Temecula, CA
City Of Industry, CA
Riverside, CA
Lancaster, CA
Fremont, CA
Elk Grove, CA