Walter's Mercedes-Benz of Riverside

professional. I had a great experience and would gladly recommend him to friends and family.

Very patient and knowledgeable. We would definitely recommend him. Thank you

and lovely personality. And his amazing support zeal always mr Medina

aggressive approach. They’re all attentive and listen to what you’re looking for!

team provided, Kelly was patient and answered all of my questions, appreciate you Kelly!

Everyone was professional. Would highly recommend to friends and family.

great service, nice, quick! amazing, will be leasing here for years to come!

the buying process. He was patience and not pushy. There were no pressures from the buying experience. He treated us professionally. He surprised us with a small gift of appreciation at the end of our buying journey. He spent sometimes to go over the functionality of the car before we drove off. We would buy again from this dealership and would like to work with Jon Klempner as the salesman. By the way they gave us a grate deal on the financing part-no one can beat their interest rates.

Mercedes to work with Alex Ramirez instead of going locally to Mercedes Palm Springs. Alex is a pleasure to work with. He knows his business and you can trust him. Excellent customer service from beginning to end. Returned phone calls promptly and kept me up to date on a major repair, I highly recommend Alex if you are looking for trustworthy repair work.

He was welcoming, professional, and very knowledgeable. I appreciate him and I ask for him every time I come in for service. I want to expressly state that I had gone to another dealership (Anaheim Hills- where I purchased the vehicle) earlier in the day and the service was in direct contrast to what I experienced at Walter’s. The people with whom I interacted at Walter’s from the gentleman who made my appointment, to the young man who checked me in, to the gentleman who checked my tire tread and pressure, to Michael Ramos- stellar! All around great customer service.

The waiting area was clean, had great coffee, and the staff was super friendly.

The Team there has continued to provide great customer service in sales and in maintenance. Thank you Rob and Stephen Garlatta for taking great care of me.

Ask for Ross Geiger, he’s extremely helpful and knowledgeable.

Lopez at Riverside Mercedes-Benz, and I can confidently say it was one of the best car-buying experiences I’ve ever had. From the moment I walked into the dealership, He was attentive, knowledgeable, and genuinely committed to helping me find the perfect vehicle. What stood out most was Reymundo's deep understanding of the Mercedes-Benz lineup—every question I had was met with clear, thoughtful answers. He took the time to understand my needs and preferences, and never once did I feel pressured or rushed. The entire process was smooth, transparent, and even enjoyable. Thanks to Reymundo Lopez I drove away in a car I absolutely wanted, feeling confident in my decision and well taken care of.

Riverside! From the moment I walked in, the entire process was smooth, professional, and enjoyable. I want to give a special shoutout to Morris Gaines, my sales advisor, who went above and beyond to help me find the perfect car. He was incredibly knowledgeable, patient, and attentive to what I was looking for. Morris made sure every detail was taken care of, and I never felt pressured at any point. He took the time to explain everything clearly and made the entire purchase process seamless. I drove away in my new Mercedes feeling confident and completely satisfied. If you’re in the market for a Mercedes-Benz, I highly recommend visiting the Riverside dealership and asking for Morris Gaines. Exceptional service all around!

The customer service is great! JR Rodriguez was very knowledgeable and polite! Great service, over all! I highly recommend this dealership for auto repairs, to purchase a Mercedes Benz car, or for any questions an owner of a Mercedes May have!

Thanks to Liliana Duran.She’s an asset to your companyOnly nice vibes & treatment from her.She’s a keeper.

received from Raymundo. He made me feel at ease and the process was fast and easy. I walked out with the vehicle I wanted. His patience and expertise made it all possible. Walter Mercedes trusted with my first Mercedes since 2019.

Kelly Sandefur is AMAZING she works hard to please her customers! She strives for EXCELLENCE and it shows! Kelly always explains the process & continually provides updates! She is very friendly & courteous!

expectations. JR Rodriguez, my service advisor, kept me informed as the work was being done, and he made sure the job was done completely and professionally.

service I do recommend it I will be coming back to take care of my personal car.

Phil Macias helped me out with the maintenance and secured me a vehicle while I was waiting to get it back. Phil was very expedient and responsive; he answered all my phone calls and responded to all my messages quickly. The next time I go for maintenance, I plan on going back to Phil.

Thank you Edy for your exceptional customer service and made this visit as easy as possible. This is the third vehicle I got from Walter's and with Edy each time. The process was fast and efficient. His assistant Travis is very helpful as well. Edy presented a deal that was a good fit for me. Edy gets a 5+ star from me. Thank you Edy for my new 2025 GLC300.

although we have had a few issues you are on top of it and we appreciate you !

He took the time to educate me on the differences between buying a car and leasing a car. I ended up driving away in a brand new coupe. 10/10.

Liliana Duran provided great service. She was knowledgeable, patient, and never pressured us to finalize the deal until we were comfortable. I highly recommend Liliana.

very helpful and attentive.

I had no expectation of driving away with a new vehicle. I had reached out to Raymundo Lopez in regards to a question I had. He answered my question and in conversation he presented a solution that was a good fit for me. He made the process fast and efficient. This is the second vehicle I get from Walter’s and it’s people like Raymundo Lopez that keeps me coming back. Thank you.

Customers are greeted and treated with professionalism No heavy handed sale pitches

experience, I had a very smooth and satisfying yet hassle free experience to get my car. I would specially like to thank Ash from sales department for putting in the hard work, and getting the deal. I really appreciate her dedication and commitment to her business and customer. Thank you everyone at the Walter’s Mercedes.

wanted and Raul was very nice and friendly! Very nice dealership.

helpful and has made my buying experience one of the best I have ever had. I highly recommend working with him!

from Alex Ramirez. He patiently listens to my concerns and takes the time to explain how to enjoy the best experience possible with my Mercedes. He addresses every issue fully and strives to explain everything I need to know. He is the best part of Walter's Mercedes-Benz. Keep up the excellent work, Alex.

knowledgeable team member of Mercedes of Riverside. Highly recommend him for all transactions.

with me . Had issues after initial visit and he took care of my car when I brought it back.

courteous, polite, and professional. He listened to our concerns and offered suggestions and resolutions. We were seen right away upon arrival at the dealership and immediately upon arrival when picking up the vehicle. Prompt professional service with a smile. Excellent!!

Walter’s Mercedes-Benz of Riverside. From start to finish, the process was smooth, transparent, and professional. After reaching out to Ash Botello, we were connected with Raul Ayala, who took great care of us throughout the process. Raul was knowledgeable, responsive, and genuinely focused on helping us find the right car. Thanks to his guidance, we ended up purchasing a car that was even better than the one we initially went to see. We really appreciate the teamwork between Ash and Raul and would absolutely recommend them to anyone looking for a great vehicle and top-tier service. Thank you both for the exceptional experience!

All sales people should be like him. Thanks for being so patient, or always responding to my many questions, for being thorough, professional, informative, and a good listener. Alfonso helped me lease my GLE and for years has been a great contact for support. I purchased my GLE yesterday and he came through again! Amazing experience! Thank you so much Alfonso.

the dealership until I drove off the lot in my brand new car !

was very professional in going over everything with me he answered all my questions and I was very pleased with the time I spent there

purchase and is a fantastic steward for MBZ. Having been a long-time customer of Walters, I am constantly amazed at the level of professionalism and attention to detail. Kudos.

He made sure to explain everything to me and communicated any changes that occurred. He made me feel comfortable therefore if I need any services for my car I will book with him.

Never disappointed me, always solve my issue.

Model Y. He was awesome and easy to talk with and negotiate. It was the smoothest, pain-free transaction I have ever had. Justin in Finance was exceptional as well. Signing documents was a breeze. He gave honest recommendations and applied his own personal life situations that helped me out as well. I would have no problem returning to Walter’s Mercedes Benz of Riverside for my next vehicle. Next time, it will be an electric Mercedes!

Answered all my questions and got the job done. Fast and efficient.

Adam Stens took excellent care and made sure I was very satisfied with my purchase. I would highly recommend Adam and Walter’s Mercedes-Benz for your next purchase.

Communication is 100% and so appreciated! Kelly Sanderfur is so helpful!

I recently had the pleasure of purchasing my Mercedes-Benz from Eddy Elsayed, and the entire experience exceeded my expectations from start to finish. Eddy is the definition of professionalism—knowledgeable, attentive, and genuinely committed to making sure his clients are completely satisfied. He took the time to understand exactly what I was looking for, presented thoughtful options, and made the entire process seamless and stress-free. His transparency, patience, and warm demeanor made me feel confident and comfortable throughout the transaction. What really stood out was his attention to detail and willingness to go the extra mile. Whether it was arranging a test drive, explaining features in-depth, or making sure every question was answered, Eddy delivered top-tier customer service that matched the quality and prestige of the Mercedes-Benz brand. If you’re considering a Mercedes-Benz, do yourself a favor and visit Eddy Elsayed—you won't just be buying a car, you'll be gaining a trusted advisor. Highly recommend!

I told Jon Klempner exactly what I was looking for and he found the right car for me. No pressure sales approach which I fully appreciated. Afterwards Justin Campbell handled the financing, helping us understand all of our options. Couldn’t be happier with the entire experience. Thank you so much.

Quick efficient answered all my questions and treated me as I would expect a customer to be treated at a Mercedes-Benz dealership.