Land Rover Houston Central

I bought a new Jaguar in 2024. I love the car but not so much the service at this dealership. I had what should have been a small problem several months ago that took them more than a month to figure out. Once the head shop guy talked to me, he knew instantly knew what it was. Meanwhile, I was without my care for about a month. Fast forward to today. I got a estimate for work that seemed way to high to me. I asked for the breakdown of parts v. labor, and the hours and hourly rare for labor. What do you know, they "miscalculated the labor amount" by $600. Ooops. Then when I picked up my car, there was a $99.89 "shop charge" despite me paying over $2,400 for repairs. I asked them what that was for and they said "special tools." I pressed them on that answer and they said it was to bill for "unbillable stuff." I said unbillable means unbillable. The guy just looked at me and said that's what we do. They are terrible.

Anastasia was really quick and efficient

From application to purchase. The entire team, specially the agent that help us.

experiences I’ve ever had—thanks entirely to the incredible team of Austin and Anastasia. From the moment I walked in, Anastasia made me feel right at home. Her deep knowledge of the Defender lineup and genuine passion for the brand gave me total confidence in my decision. She patiently walked me through every detail, answered all my questions (and then some), and made sure I was fully informed without ever feeling pressured. She was always one step ahead—making sure documents were prepped, timelines were clear, and communication was consistent. Her attention to detail and warm demeanor made a huge difference. Austin was equally amazing- making all the behind-the-scenes logistics feel effortless and making my experience one to remember. The personal touch of the Land Rover merch & my favorite mezcal was the cherry on top! I'd recommend this team to anyone & everyone- they are the best of the best.

in from Austin. He mad the sales experience very pleasant and was very knowledgeable and helpful. Would definitely reccomend him to our friends. Thank You Elton!

The staff was very nice, professional and took the time to answer all my questions and concerns Thank you Muhammad and Joshua, can't wait to drive my new Jag!

showcasing a wide range of vehicles in pristine condition. The atmosphere is professional yet friendly, with team members ready to assist. This made me feel valued as a customer and added to the overall positive experience. Looking back on my Jaguar purchase experience, I can confidently say it was the most pleasant car-buying process I've ever had. The combination of deep product knowledge, unlimited patience, willingness to accommodate, and genuine authenticity transformed what could have been a stressful transaction into a memorable experience. Eric patiently answered all my questions about the F-Pace line, even the ones I asked multiple times. He also went out of his way to ensure we were satisfied with our purchase. I highly recommend seeking out Eric for anyone considering a purchase; he is extremely knowledgeable about the Jaguar/Range Rover product line. Eric is an exceptional sales rep and is a true asset to the JLR brand.

if you ever in the market reach out to him. He was really knowledgeable on the overall fleet of cars and knew exactly how to meet our need. Carmen also closed the process out really quick and made it seamless. Overall my best buying experience.

My salesperson was top notch. Great overall experience. Highly recommend.

in the near future

super efficient and friendly . Love this dealership

Team...Great products and presentation (showroom and shop) too...

courteous. Others were very cold and unreceptive.

for land rover please ask for him at the dealership. He was quick , efficient and made sure we got the deal done.

More cars/optiins available on site than I would have expected

Awesome buying experience, and excellent, attentive customer service.

Mo is by far one of the very best sales & brand representatives that I’ve ever encountered & sales mgr Cory could not have done any more to make me happy. Truly great service & I know as I’m in high level sales. Thank you Mo & Cory. YTB!

Salesman was very polite and helpful. No pressure or sales games. The whole team was great. One of the best car buying experiences I have ever had.

Professional and friendly! Aaron Gomez went above and beyond. Upscale!, high end dealership with flexibility!

Mo Ali is a very good salesman and good person in general. Good to see a auto dealer with such integrity!

Keep you updated on any questions asked.

Process was fast with no glitches or trivial negotiating. It’s always great to work with Elton Love.

agreement! We will see how the warranty period is handled

purchase - service is outstanding! Would strongly recommend!

made vehicle at Land Rover Houston Central. Austin (GM) and JP (sales associate) are extremely knowledgeable and made sure all my questions were answered and provided info for the questions I didn’t know to ask. They both listened carefully and gave me the time and attention I needed in making the best decisions for myself. They do an amazing job of representing Land Rover and it’s evident they work hard to create a sales culture promoting customer satisfaction!

first when buying a new vehicle

highly recommended, this is one reason to I will go back to service my car

made the custom order and buying experience painless

happy to recommend the dealer to more people

was totaled. I had previously driven a few other makes and models and thought i would test them out again. After visiting other dealerships, I had set up a meeting with Bill Roof-Craig. I arrived right before closing and never felt rushed or pressured. He let the product speak for itself and answered all my questions. This was a very different experience from other dealerships and greatly appreciated. We negotiated the next day and picked up the care after that. I cannot say how nice and easy it was to work with Bill. To top it all off, I love my new car. The vehicle was a 2024 Jaguar F-Pace.

Credit to your company third vehicle I purchased at the location

Mo is very knowledgeable about the vehicle’ features, and all the process went smooth. The experience was excellent!

purchase I would definitely recommend to family and friends.

provided in order to service vehicle properly

They made the car buying process easy. Top notch customer service!

car. Not only was my salesman, Moe Batniji attentive and helpful, but he also volunteered to drive my new Jaguar all the way to The Woodlands for the delivery. I much appreciate Moe’s assistance as well as the customer centered culture of the Jaguar-Landrover Houston Central organization. My compliments from a newly dedicated client. Matthew Griffin

found the car I was looking for. He knew my time was valuable so he help make the process smooth and fast.

exceptional! 11/10! An absolute JOY to work with. He goes above and beyond the call of duty.

experience wonderful and easy! We will recommend to family and friends and be repeat customers

drop off . Excellent explanation of vehicle features

delivery of my vehicle. I would recommend this Jag dealership above the others.

Salesman MO was EXCELLENT. All around PERFECT Car buying experience. I would buy from them again.

especially Trevor. Couldn’t have been any better.

We continue to trust them with our purchases because they are so professional, knowledgeable and attentive.

dealership. Great sales consultants and service!

definitely buy another vehicle in the future with him. He was very transparent, honest, and was not pushy at all. He had my best interests in mind throughout the entire car buying process.

excellent although a bit pricey by my recent experience.

were efficient and did their part of the work required quickly and explained everything very well. The young Receptionist was welcoming and pleasant. Great operation from what I saw the past two days. The three employees I dealt with deserve a pat on the back or more. Mark S.

Elton kept me updated on my car status and when it came in. He always goes above and beyond ! Austin is awesome and runs the place so well. Carmen was so easy in financing and had the paperwork ready and waiting! No one is pushy and they all have such a pleasant attitude and genuinely want to help your car buying experience to go well. This is my second time buying from them and I will continue to work with them.

respectful. He did a great job. Finance officer was also great. Overall I had a very good experience.