Heritage GMC Buick logo

Heritage GMC Buick

930 E Interstate 30 · Rockwall, TX 75087

4.7

from 689 reviews

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Reviews (689)

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Showing the latest 50 of 689 reviews.

SalesJuly 2026

All of the staff at Heritage were really great!

My salesman, Zack, was friendly, knowledgeable, and didn't pressure me at all. They worked with me on my trade, and when my credit union couldn't work with me, they secured my financing at a better rate. All in all, everyone was great. Thank you Heritage GMC Buick!

helmetguy201

1 review
How we checked this
  • Submitted Jul 17, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJuly 2026

I have purchased 4 vehicles over the past 25 years here!

First because convenient and close to my home--but then it was also the care and personal attention I got from the same employees over the years! Same sales JR on my vehicles -same financial man-Brad --who is now service manager and I always stay with same service Rep-Sam. I cried when John Left--But Sam has taken his place. They always take care of all my needs on vehicle and make sure its done right and take care of me taking me home etc... They even remember personal things about me from year to year and ask me!--This is how a dealership should be!-especially when their clients are loyal to them! I will always stick with them and the vehicles I purchase. Brad--5 stars as the financial Dept and now service manager--hope he doesn't go anywhere!

TOOTHFAIRY121458

1 review
How we checked this
  • Submitted Jul 16, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJuly 2026

Service was great as usual.

We can drop our vehicle off and it’s back within a couple days

bballmomma2

1 review
How we checked this
  • Submitted Jul 15, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2026

Mario and the GM were super easy to deal with and went

above and beyond to find me the right vehicle at a great price. This is our third car from Heritage and they have not given me any reason to buy anywhere else.

jsherman7

1 review
How we checked this
  • Submitted Jul 13, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2026

They lie, and won’t work with you.

Everyone there is very rude people. They wouldn’t even shake my hand or hand me the keys after buying a truck. Had to pick the keys up off the desk! Also tried to low ball my trade in by 7k from another dealer.

mourton

1 review
How we checked this
  • Submitted Jul 12, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2026

Super friendly.

No surprises. No pressure to buy add ons. Overall it was an excellent experience.

richardrgum

1 review
How we checked this
  • Submitted Jul 10, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2026

We had a great experience!

The people were informative and helpful in the car buying process!

K_MOORE01

1 review
How we checked this
  • Submitted Jul 9, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2026

Very friendly and helpful and knowledgeable.

Co in led not have asked for better service.

nurspjs

1 review
How we checked this
  • Submitted Jul 6, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJuly 2026

It was fast.

Service was friendly. Close to my home. Will go back to them.

tracioddo

1 review
How we checked this
  • Submitted Jul 5, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2026

Everyone was pleasant to work with and provided a great

car experience at the dealership! If in the market for a GMC or Buick, would highly recommend working with this dealership!

sa13nel

1 review
How we checked this
  • Submitted Jul 3, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJuly 2026

Always great, friendly, courteous service.

My car now has 108,000 miles on it. A lot of it is due to your service. Thank you!!

PJANKRUM

1 review
How we checked this
  • Submitted Jul 3, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2026

I felt like I was family and a partner rather than a

customer. It was too easy and too painless to call it "buying". Shawn listened and helped rather than sell.

mizthomr

1 review
How we checked this
  • Submitted Jun 29, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2026

We told Kyle what we needed and wanted and requested he

be straight forward with what he needed. The deal went smoothly and everyone was happy. We had wasted hours on two other dishonest and unrespectful GMC dealerships before we thankfully found Heritage GMC. Kyle, and his team, treated with the respect and honestly we deserved. My husband could not be happier with his new truck either!

teresa20

1 review
How we checked this
  • Submitted Jun 28, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Great customer service with reasonable prices.

Nathan Scott was good with keeping me informed about my vehicle.

fd_28

1 review
How we checked this
  • Submitted Jun 26, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2026

Zach was a great help and wonderful salesman.

he helped we find the perfect car and it seemed to go quick and painlessly.

butler.brian87

1 review
How we checked this
  • Submitted Jun 25, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2026

Mario went the extra mile to find my new 2025 Yukon.

The right color the correct interior that wanted and wheel and tire package.

Mdblanchat

1 review
How we checked this
  • Submitted Jun 25, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2026

Had good experience this time Monday was a good day to

go. Was able to get deal done in 2 hrs

ptljcfamily

1 review
How we checked this
  • Submitted Jun 23, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2026

Salesman Doug was awesome to work with.

I called in to ask about a pickup. He was up front and honest about my trade and the pickup I was after. Paperwork was quick and no time waisted like other lots drag out.

srswanson

1 review
How we checked this
  • Submitted Jun 21, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Was informed I had a warranty get to the shop its another

story! The guy I spoke with asked for my information and stated your tire is covered. I drive by multiple tire shops and go a day with riding around on a donut cause I work far. I get to the shop the next day and it’s now idk who told you that but the tired is not covered. The tire is damaged. Well no ish! Thats why I'm here to have it replaced under warranty! Its a brand new car and its popped! The guy was very rude! I left!

braeh2005

1 review
How we checked this
  • Submitted Jun 19, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2026

This was the absolute best experience I've ever had with

a dealership! Thank you!

nanny2daniel

1 review
How we checked this
  • Submitted Jun 11, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2026

Great service.

Was quick I was not there long and purchased a 2025 Buick Envista

tonya.butler72

1 review
How we checked this
  • Submitted Jun 10, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

We brought our vehicle in needing major repair, and

Nathan Scott was friendly, honest, and made every effort to accommodate our needs. Thank you Heritage service department and Nathan in particular.

DRLYNDACARTER

1 review
How we checked this
  • Submitted Jun 5, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

got issues with my 2023 Yukon but would not let me use a

loaner car but said they would have to keep my vehicle 2 to 3 day.. my 36000 miles coming up and i need these things fixed

johnellis96

1 review
How we checked this
  • Submitted Jun 4, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2026

Nice customer service, professional, fast, easy, the best

on quality, I like that Marco was professional and not pushy at all.

saul4

1 review
How we checked this
  • Submitted Jun 4, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2026

Steve Tolliver was awesome to work with, he was smart and

funny and made the experience nice! I love my truck!!

clrclr22

1 review
How we checked this
  • Submitted Jun 3, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2026

great Sales guy with great service made my lease exp very

well with gm will done

[email protected]

1 review
How we checked this
  • Submitted Jun 2, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2026

Excellent in all respects - service, vehicle value and

professional approach of all at the dealership - they really are an exceptional dealer!! Marco is terrific

wcgreen-123

1 review
How we checked this
  • Submitted Jun 1, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

Steve was the best!

! He was knowledgeable and responsive to our needs!! The process of buying the Yukon was easy from sale to finance to exit!! Great experience all around.

noraharding88

1 review
How we checked this
  • Submitted May 30, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

Very professional and great to work with!

My best car buying experience ever! I would recommend this dealership to anyone.

RMKULE

1 review
How we checked this
  • Submitted May 29, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2026

Always helpful.

Fast service and the waiting room is always stocked and clean. Gives me time to catch up on hgtv :)

BRITTANY

1 review
How we checked this
  • Submitted May 29, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2026

Sam was and always is amazing.

He is knowledgeable, respectful, and provides the best customer service.

dhowsmail

1 review
How we checked this
  • Submitted May 29, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2026

My experience with the dealership.

It was excellent, nice and polite. My experience with the dealership Excellent how else can you describe it loss for words i will always deal with them. When I trade my other vehicle in, I will go to them.

rowsey07

1 review
How we checked this
  • Submitted May 29, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2026

Nathan and Brad are top notch.

Quality service on time and quick responses. I always appreciate on time and quick

wshawnstephens

1 review
How we checked this
  • Submitted May 27, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

This was the most accommodating dealer I've ever

experienced. We had to travel 700 miles to pickup our truck and it was totally worth the drive. Never pressured at any point and the dealer had everything prepared so we could get back on the road home. I would do it again and probably will for our next purchase. Thank you for everything!

luckyb13

1 review
How we checked this
  • Submitted May 26, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2026

Bad customer service via phone.

Service doesn’t answer the phone. Receptionist keeps hanging up the phone.

CLARENCEJOHNSON3

1 review
How we checked this
  • Submitted May 26, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2026

Did not stop until they found the problem with my car.

Thanks to Sam and the Mechanic

margfreeman44

1 review
How we checked this
  • Submitted May 25, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2026

Service performed was spot on.

However, the service/waiting area felt like a meat locker! Ot was TOO cold.

gdzgrl2010

1 review
How we checked this
  • Submitted May 24, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

I really love my new GMC Canyon.

It’s the perfect truck for my needs.

DAYLAN2736

1 review
How we checked this
  • Submitted May 22, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2026

My advisor, Nathan, was very helpful and straightforward

with me. I also met the mechanic who seemed very knowledgeable. Top tier service who’s gained my trust in servicing my truck.

MASTERSTEGALL

1 review
How we checked this
  • Submitted May 22, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

Shawn has helped us purchase three vehicles from

Heritage, and every experience has been outstanding. He's consistently professional, knowledgeable, and genuinely focused on making the process smooth and enjoyable. We always feel confident working with him and truly appreciate the exceptional service he provides. Highly recommend!

jhougham

1 review
How we checked this
  • Submitted May 22, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2026

My service advisor, Nathan, was great.

He was responsive and understood my concerns. My vehicle was fixed and returned. I only wish they would have put it through the car wash as it was returned dirty (rain and subsequently dust all over the car). My car is garaged so it stays pretty clean.

jdgrigar

1 review
How we checked this
  • Submitted May 22, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2026

Quick, professional customer service!

I don't write fifteen word reviews. I prefer tp be direct and concise.

cindy.carmack

1 review
How we checked this
  • Submitted May 22, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

Shawn and the new car manager were both transparent and

fair. Shawn and I worked out the deal online and he kept his same numbers we talked about.

tlytle1029

1 review
How we checked this
  • Submitted May 13, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2026

Great service every time.

I will continue to come back. Thank you again y’all are awesome

Scott1ne71

1 review
How we checked this
  • Submitted May 11, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2026

Very nice and clean.

Was welcome when I came through the doors. Service was done in a timely fashion.

SRT_LOVE32

1 review
How we checked this
  • Submitted May 11, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2026

Service staff was amazing.

I was not able to leave my car for a few days since I anm responsible for getting my husband to/from dialysis ans well ans multiple anppointnents each week They assisted me getting another car to drive. Thank you again!!!

PLANETJ1126

1 review
How we checked this
  • Submitted May 11, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

Awesome dealership to work with!

Made a deal through email and text. Arrived at dealership and vehicle was ready. I was in and out within an hour. My kind of transaction! Highly recommend!

RS2424

1 review
How we checked this
  • Submitted May 9, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

It was a Pleasure and the Ease of purchasing a new Truck

was Absolutely AWESOME… 👍🏻👍🏻 I actually live in North Mississippi and I flew into DFW where the dealership picked me up and took me to their facility. That’s what I call Customer Service with a Smile…

azcatkoon57

1 review
How we checked this
  • Submitted May 4, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2026

Professional, efficient and fast service.

My last visit was in and out very fast. Thank you

trsoyars

1 review
How we checked this
  • Submitted May 3, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

Steve worked with us for weeks while we awaited our new

truck. When it arrived he helped get a time that worked with out sechedule and we took delivery. They were very easy to work with and would definately recommend the Steve and the dealership!

Doug McMahan

1 review
How we checked this
  • Submitted Apr 30, 2026
  • No proof of purchase was attached, so this review is unbadged.

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