Fred Martin Superstore

Very laid back very knowledgeable. Great experience walking the lot and finding the perfect fit.

The staff was friendly, prompt and very efficient and knowledgeable of the car. I would recommend 1000 times over. Best experience if have ever had. I was not stressed or pressured. It was a very pleasant experience.

She made the car buying process so easy and made me feel comfortable the whole time! We will be back to purchase a vehicle from Kelly and Fred Martin!

kind here! I would highly recommend Jake Corbin!

Jake and the dealership made buying a vehicle very simple and right in my price range.

new vehicles. So glad I went to Fred Martin and saw Jake Corbin.

Working with Jake and the rest of the team at the superstore went quick and easy, with us being able to take the vehicle home that day.

sales rep Amber Williams. She went above and beyond and got us a fabulous deal on our car. Yes there was some negations obviously but she handled it like a pro. She has been in constant contact with us in regards to the sale and how its going since they are replacing a few items to make it like new again before we take delivery. She made the buying car process pain free and simple. From test driving the car to signing the last document we were in and out in no time. Even though they are not a BMW dealer she was knowledgeable about the car and its options. We highly recommend FM but more importantly Amber our rep. I was looking at a few cars the similar models but we just knew it was the right deal because of Amber. Thanks again.

from me as I like going to dealerships as much as I like going to the Dr. Office. Was worth the extra drive miles from Pennsylvania, Pennsylvania dealers are the worst.

in tomorrow. We’ll take a look at it. Had it fixed in five minutes thank you very much for getting it in so quick. After Spitzer’s told me I’d have to pay for it not under warranty, only three months old

off the sales girls Kelli and Lisa were amazing. They were easy to talk with like you knew them your whole life. They knew what they were talking about with the vehicles I was looking to purchase. Very nice experience with the girls and you should be proud of them. I will definitely be recommending Fred Martin and Kelli and Lisa to my friends and family. Thanks Brad H.

The service is impeccable!!!! This was my first time for maintenance. Truly a pleasure!! Frank Ferro

the services included with buying from FMS, so I did preliminary research on their website for used cars in my range. The salesman, Joey, was helpful and straightforward and finance did a nice job explaining the warranties. From seeing a few cars to test driving to filling out the paperwork, the process was smooth and everyone was helpful. I think we were in for about 4-5 hours. Finance and paper work took about 1 - 1 1/2 hours, which was much faster than how it normally goes I was told by family. I get free oil changes for 2 years and free roadside assistance for 3 years.

We arrived to look at one vehicle and discovered it wasn't what we thought it was, and Mike suggested that we look at a different one and it ended up being the perfect fit! Mike took his time to work with us and show us the features on the car and even connect my wife's phone. We offered advise at to where we could get an aftermarket accessory item as well. We appreciate Mike and that he was thoughtful enough to show the other vehicle and take his time with us throughout that entire morning.

He was extremely helpful and responsive and helped us get exactly what we were looking for! The dealership was clean and welcoming and the rest of the staff was helpful and friendly.

Great service. Fast and friendly. Fred Martin’s got it figured out.

the warranty with it. She didn’t have it for 12 hours & the check engine light came on. Took it back to the dealership & they said the power module had gone bad on the vehicle & it would cost $3,000.00 for a new part or we could by a used part for $800.00. The warranty I bought didn’t cover this part. This dealership doesn’t care about the customers they only care about about selling you a car & making money. This is something I would have expected from a car lot on the corner, but not a dealership. I will never buy another vehicle from them or recommend them to anyone.

issue and it was not corrected. Fred Martin diagnosed the problem and had a game plan to fix it within two hours of my car being on site. Will only use Fred Martin for service of our cars going forward.

The process was quick and easy. Nice selection to choose from and DJ was great.

Amber was amazing, best sales rep I have ever worked with at a dealership. Was very honest and straight forward with me and helped me get the car I fell in love with. Highly recommend her!!

Matt Miller ROCKS! Very accommodating and found the vehicle I wanted. Thank you!

informed thru out the entire process and was greatly appreciated.

and the experience exceeded my expectations. The salesman took a detailed video of the inside and outside and was very transparent about describing any flaws I should be aware of. We quickly came to an agreement on price and after that I worked with their finance team to close out the paperwork. I appreciated their promptness and professionalism throughout the process!

I am glad I chose this dealer. They patiently answered our many questions. Thank you so much!

Superstore.Made everything nice and smooth. Thank you again

great representative! She was very competent and knowledgeable with great answers to all of our questions! Kelli also provided us with excellent service and maintained professionalism while establishing a great personal relationship with customers! With her help, we were able to find a fantastic vehicle for our family! Kelli was perfect!

Dave did a good job. I was satisfied with my experience there. Good job.

dealership! After hunting for a manual transmission Jeep Rubicon X like it was a perfectly ripe avocado on the day you want it (seriously, does everyone drive automatics now??), I had nearly given up hope. Every dealer within 100 miles of me just laughed and said, “Good luck with that.” But then I found Fred Martin Superstore—and more importantly, Robert Zabel, the MVP of my Jeep dreams. Not only did they actually have the manual Rubicon I wanted (a 2025, no less), they offered online purchase and $400 shipping—aka, less than what I spent on snacks during my last road trip. And let me tell you, the process? Smoother than a freshly paved trail. Fast, efficient, and—unexpectedly—full of laughs. Robert made the entire thing feel like buying a car from your super-helpful, slightly hilarious best friend. He answered every question, sent updates, and somehow made the paperwork part fun. (Witchcraft? Possibly.) From "click to keys in hand" took less than a week, which is faster than I can binge a whole season of The Office. The Jeep arrived looking like it rolled straight out of a magazine spread—manual glory, Mojito Green, "Croak & Dagger". If you’re even thinking of buying a car, skip the stress and go to Fred Martin. Ask for Robert Zabel. Tell him the Jeep-obsessed manual-loving lunatic sent you. Fred Martin: where the transmission is manual but the experience is automatic(ally awesome). 🚙💨

Got me into the service department right away and fixed the problem.

I greatly appreciate the truck. Your honesty and sincere heart to help me was refreshing. Thanks again.

We worked through the process together with efficiency and got me on the road!

select and purchase my new vehicle. He showed great professionalism during the whole experience and greatly helped me. I will strongly recommend him to any friends or family in the market for a new car.

Very responsive and very friendly. No pressure was applied and allow us to make our decision.

640 miles on a brand new car and the response is “too bad” schedule service. I didn’t purchase a new vehicle (75k) to sit in service centers. I want to return it and it is not their policy nor will be considered.

people, it also has amazing amenities and is just an all around great place to be when buying or leasing a vehicle!

This dealership is just full of people who lie to you and only care about themselves. I was told my truck was safe for me to drive and ended up with a bad wheel bearing. Was told a bad wheel bearing doesn't make a vehicle unsafe to drive. This place sells lemons and disrespectful employees.

department, and within 24 hours the engine is now very loud and should like the exhaust is messed up. This was not an issue before I took it in for service. My overall experience with the dealership and service department has been very poor

Martin Super Store. I had a very good experience! Thank you to Andrew Gradwohl and everyone for working with me to get me into my new car. The car buying process is usually very difficult and unpleasant at other places. It was was smooth here. They made sure that my car was detailed and ready to go. They even delivered the to me in the Cleveland area. O was very impressed! A friend recommended this place to me. I will recommend Fred Martin Super store to my family and friends. Thank you again Andrew!

week ago getting a housing unit repaired that was causing an oil leak. I was without transportation for a week. Paid $700 for the “repair” and now today my van won’t even start! I contacted AAA for a tow and was told that my van was leaking oil yet again! I’ll be contacting the BBB and corporate about all of this poor work

Logan Riley is a great salesperson. He was friendly, patient and very knowledgeable about the cars I tested. He also stayed late to show me how to operate all of the tech features of my new car. I would recommend asking for him when shopping for a car at Fred Martin Superstore.

I like the dealership. I was very pleased.with the service

Friendly.and efficient…also appreciate the free car wash!

Everyone is friendly and courteous! Store is very clean with very nice waiting area.

The staff were friendly and helpful. I wish there could have been more negotiations regarding the price.

Kia Niro purchase. His diligence and communication in the whole process—ensuring every detail was taken care of—was impeccable. I would highly recommend Fred Martin and Mike’s expertise to anyone in need.

Martin Superstore! Each of the team members involved in my used car purchase were very knowledgeable, friendly, efficient, and helpful in my selection of a used car that was well matched to all of my particular car purchase criteria. I would recommend this dealership to any prospective car buyer!

Definitely coming back for maintenance and repairs.

Would not ever shop Fred Martin again for any vehicle. They falsely provide a $7,500 dealer discount on a new hybrid van bought in 2024 but was charged an additional $7,500 penalty from IRS as Fred Martin did not properly check the restrictions. So, the IRS took back the funds ...and of course Fred Martin stated not the dealer problem, tough luck and I am now out $7,500. Legal action will be pending but please do not shop Fred Martin - zero level of trust

would recommend to everyone who is looking for vehicles

what I was looking for. Never pushy. I would say, best car buying experience I’ve had. Will most definitely recommend to others