Fox Ann Arbor Hyundai logo

Fox Ann Arbor Hyundai

3975 Jackson Road · Ann Arbor, MI 48103

4.6

from 140 reviews

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Reviews (140)

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Showing the latest 50 of 140 reviews.

ServiceMarch 2026

Love Fox Motor Hyundai Service center.

Love Edith, a personal touch to their business. She's always there to answer your questions, help with scheduling and everything else. It's a service I trust, which can be very hard to find from what I hear others say about their dealerships. I continue to buy cars from this place because of the excellent service and Edith. I love my 2017 Elantra. I wish you hadn't changed the design. I don't care for tI he new Elantra model. I like the small, sporty look of my Elantra. I'm not exchanging it until you make something I like.

mhatta

1 review
How we checked this
  • Submitted Mar 20, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceSeptember 2025

I hope nothing ever happens to your car after warranty,

if so do not take it here. I've spent over $500 trying to get my electric window repaired, buying unnecessary parts being told that it is repaired only to find out that it was misdiagnosed and I bought parts I did not need. I have the same issue now as I did when I took it in. After being reassured by the service manager himself that it was repaired correctly. I'm not happy with this facility at all. I would hope that all their mechanics are licensed and certified. If this is not handled I will be contacting HMA and the state as well. I hope all their documents are in order. They could get a hefty fine. Not to mention three days lost wages from my job, it is a 3-hour round trip every time I take my car to them. My time is very important to me evidently it is not to them.

phillipcstrong

1 review
How we checked this
  • Submitted Sep 18, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesFebruary 2025

Our sales person Ryan L was very responsive to our

questions and helpful in get us financed. Would buy again from this dealer!

macyee22

1 review
How we checked this
  • Submitted Feb 11, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesNovember 2023

Demands $5000.

00 over MSRP. Extortion and price gouging!!!!! Stay away.,scalpers. Other dealers do not demand it

jackfreij

1 review
How we checked this
  • Submitted Nov 21, 2023
  • No proof of purchase was attached, so this review is unbadged.
ServiceDecember 2022

I waited 2 weeks to get an appointment, just to get to my

appointment date and not have my car serviced. You see, I made an appointment on line and I put a check mark in the box to have my car picked up and dropped back off for $50.00 dollars. I called to find out if my car was picked up. I was transfered to another number, just to find out that the voice mail was full, so I called the first number again. This time I was given a direct number to the person that would be the overseer of my car. I get his voice mail. I chose not to leave a message, so I called the first number again. The third time I got Edith Henderson on the phone. Edith was the only one who was willing to take the time to help me get the answers I needed. It turned out that no one took the time to see that the car was supposed to be picked up and told Edith to tell me that that information wasn't in the report.

sbushong49

1 review
How we checked this
  • Submitted Dec 15, 2022
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2022

The most upfront, honest and painless process that we’ve

ever been through. We are definitely going to recommend this dealership and our Salesman, James to everyone!

NikkiP

1 review
How we checked this
  • Submitted Jul 10, 2022
  • No proof of purchase was attached, so this review is unbadged.
SalesMarch 2021

GREAT service and nice people. Patient while my son was

late and during his long test drive. No going to see my manager shenanigans . Best new car purchase experience ever!

Gildogg

1 review
How we checked this
  • Submitted Mar 20, 2021
  • No proof of purchase was attached, so this review is unbadged.
SalesFebruary 2021

our salesman Lou was very easy to work with. We are so

happy with how easy and painless the process was. We will certainly be coming back to Fox Motors for our next vehicle.

Pbsabreena

1 review
How we checked this
  • Submitted Feb 22, 2021
  • No proof of purchase was attached, so this review is unbadged.
SalesDecember 2020

This company pulls bait and switches and posts wrong

prices purposefully online. They are extremely unethical. They will completely waste your time and insult your intelligence, claiming you just didn't understand.

User23

1 review
How we checked this
  • Submitted Dec 6, 2020
  • No proof of purchase was attached, so this review is unbadged.
SalesDecember 2018

Novemeber 30, 2017 Purchase

Excellent customer service, friendly staff, clean showroom, and they helped me into the car that I wanted. The options they offered and the pricing breakdown were well explained. Everything was done in a timely manner and I drove off the lot in a wonderful new car.

liretta

1 review
How we checked this
  • Submitted Dec 19, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesNovember 2018

Fox Ann Arbor Hyundai - 2nd lease car in 10 months

Excellent team, understand customer and work tirelessly to get the right vehicle with right content at right cost into customers hands. JD Power leading OEM with great fuel efficient products.

bickes11

1 review
How we checked this
  • Submitted Nov 26, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesNovember 2018

My 4th Elantra from A2 Auto

I have now purchased two new Hyundai Elantras and leased two more. I have nothing but good things to say about this dealership, Rola and the Sales Manager Ryan walked me through all the options providing honest advice. My wife just took a new job with a 110 mile round trip commute. She'll be driving over 30K miles a year, so an affordable and reliable car was our goal. We went with a new 2018 Elantra and she LOVES it. We got a great deal too!

jacmer0

1 review
How we checked this
  • Submitted Nov 22, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesNovember 2018

Nice experience with purchasing a new Hyundai

I appreciated the high level of service provided by Duane Gibson, the product specialist at the Fox Ann Arbor, who recently assisted me with my Hyundai purchase. Duane quickly understood what I was looking for and efficiently helped me select the vehicle that met my needs. Furthermore, Duane installed my child's carseat in my new Hyundai and personally delivered my old car to my driveway on the same day.

ovehinni

1 review
How we checked this
  • Submitted Nov 20, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesNovember 2018

Nov 2017

Love the Elantra! Fox Motors dealership is professional and well kept. Duane Gibson and Juan Garcia are great to work with! Thank you Fox Motors!

circusbear14

1 review
How we checked this
  • Submitted Nov 16, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesNovember 2018

2017 Accent

As previously, the salesperson and staff were friendly, courteous, proffessional, thorough and knowledgeable. They stayed a little late to get me out in my new car. I have been and will continue to recommend FOX Ann Arbor Hyundai.

robert.c.moco

1 review
How we checked this
  • Submitted Nov 15, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesAugust 2018

Great car & friendly staff

Everyone at this dealership seemed friendly ( smiley faces) , always greeted me every time I walk in. Alex clearly knows the car I was buying & explained to me the car's features & services available.

fgarci007

1 review
How we checked this
  • Submitted Aug 28, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesAugust 2018

Hyundai Ann Arbor

Dealership was very easy to work with and everything was great. very simple and straightforward car buying experience. I will likely be going back when I am in the market to purchase or lease another car

amcorts4795

1 review
How we checked this
  • Submitted Aug 3, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesAugust 2018

Good Review

I have answered all the questions in a positive response - which is how I feel about the AA Hyundai staff, They are also good checking out any concerns we might have; one of the windshield wipers was missing the top part and they immediately put one on and made sure it was working appropriately.

curf56

1 review
How we checked this
  • Submitted Aug 3, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesAugust 2018

Thanks for a good buying experience

This is the second Azera we have purchased and we were pleased with both cars and the customer service. I can't think of six more words at this time.

gandgwalter

1 review
How we checked this
  • Submitted Aug 2, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2018

Great deal on a new Tuscon

I love my new 2017 Tuscon. Rola was an excellent person to work with. I got a great price on my car and it drives great!

mkahlenb

1 review
How we checked this
  • Submitted Jul 19, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2018

Great representative

Rola was a great representative and this dealership is great and they will call you whenever they have great offer. Will continue with them for sure. That is my second lease so far

fady_sarkis

1 review
How we checked this
  • Submitted Jul 19, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2018

santa fe

the sales staff was excellent , they did a good job at explaining how my santa fe opiontoins work. the fianace people were quick at getting my loan apporved

jguobis

1 review
How we checked this
  • Submitted Jul 17, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2018

Review

I am satisfied with the service and the pricing of my new car and would recommend in the future. I've not used the service department but will in the future.

lshumway108

1 review
How we checked this
  • Submitted Jul 14, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2018

Thank you Rosa

Rola (the only female dealer)-Sorry I don't remember the accurate name spelling- She was so nice and helpful to get new car. she provided good car with good price and the process was fast!!

ansojin76

1 review
How we checked this
  • Submitted Jul 13, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2018

Great sales person, happy customers, love our Tucson

Seems like a very good car, very nice experience dealing with the non pushy staff at the dealership. We also think we got a very good deal.

info43

1 review
How we checked this
  • Submitted Jul 9, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2018

Excellent Experience and Value

My return buying experience, and trade-in, was very positive. Sales Representative Alex Matschke and Sales Manager Ryan Lester worked very hard to understand what I wanted, work with me on a mid-course change, and get the right vehicle for me, at the right value. Thank you guys!

kristophercovietz

1 review
How we checked this
  • Submitted Jul 7, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2018

Very pleased

This is my second Santa Fe Sport but is the first time I have dealt with this dealership....I am very pleased with my car, our salesperson, and the dealership. I would definitely recommend both Rola and the dealership.

camartin

1 review
How we checked this
  • Submitted Jul 4, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2018

Ann Arbor Automotive A++

I had a very good experience in purchasing my new Hyundai. Sales people are knowledgeable and helpful. All of my questions were answered ranging from operation of my new vehicle to available financing and service scheduling.

suchdross

1 review
How we checked this
  • Submitted Jul 3, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2018

AAH

Thank you so much Rola! I am very happy with my beautiful 2017 Tucson! I knew I was in good hands when you took care of my car needs.

carmiesdroid

1 review
How we checked this
  • Submitted Jun 15, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2018

Refreshing shopping experience.

Rola Aridi is an asset to the company. She was very knowledgeable and helpful and made the whole experience a real pleasure. I was dreading car shopping because of the stereotypical salespeople one runs into in the process. Rola was the farthest thing from that. I foresee myself returning for years to come and recommending friends and family to check out the dealership! I am extremely satisfied.

hrautiol

1 review
How we checked this
  • Submitted Jun 7, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2018

Our experience in buying a new Santa Fe Sport

Our sales person was Rola Aridi. She was very good to work with and was knowledgeable about the vehicle and the entire sales process. We were not 100% sure about buying a vehicle on that day when we went to visit the dealership. Actually we were headed to another nearby dealership, but missed a turn and ended up in their parking lot (to take the U turn); and WOW, we ended up buying a vehicle. Good Job Rola! So far, we are happy with our new Santa Fe. We have not returned to the dealership for any reason yet, and hope that we don't have to do it. We are still learning the different features and sometime do get confused, because you can do the same thing from two or three different locations in the vehicle! This is not bad, it's just different. In general, it seems like a good vehicle. The time will tell.

nascat12

1 review
How we checked this
  • Submitted May 24, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2018

Santa Fe - review

Thank you for a great service and buying experience! It seams it was the perfect place to go back and purchase/lease another new car our second car! Thank you once again!

gmcroman

1 review
How we checked this
  • Submitted May 17, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2018

Great Service

From the Dealer to the Gentleman who helped with financing, everyone was polite and professional. My vehicles are fantastic. I am a returning Hyundai owner, and will continue to purchase vehicles from your company in the future.

cheriheinzelman

1 review
How we checked this
  • Submitted May 10, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2018

My purchase

Great experience! Stopped in to ask a few questions and ended up taking a test ride. I learned quite a bit about the model I was interested in. What impressed me was the warranty, helped make my final decision. Alex was very knowledgeable and helpful throughout the entire process!

ka-carey

1 review
How we checked this
  • Submitted May 10, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2018

Sonata Purchase

Our purchase went very smooth. It helped to have a salesperson that knew exactly what he was selling. We really appreciated that he took the time to go over the electronic in the car and made sure we were comfortable before we left.

momjana4

1 review
How we checked this
  • Submitted May 4, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2018

Great!

Everyone here is very friendly. Rola Aridi got me out of my old car and with my new lease at the right price very quickly and professionally!

paigewesener

1 review
How we checked this
  • Submitted May 3, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2018

F. Galano, April 2017

Like I already mentioned, my experience has been outstanding and working with Ryan Lester has been great. I value Hyundai products for the excellent build quality and reliability, not to mention the good gas mileage. My experience was again excellent, as a returning customer, and I expect that I will continue to do business with Ann Arbor Hyundai, especially because of the excellent customer treatment.

fgalano

1 review
How we checked this
  • Submitted May 1, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2018

Excellent Customer Service for First Time Buyer

Hyundai Ann Arbor offered quality service, in a timely fashion. The process to purchase included a haggle free process, and fair rate for a phenomenal purchase of a 2017 Tuscon. I am very satisfied with my purchase, and if in the future, I chose to purchase from the Hyundai brand, I would return back to the dealership.

ambnicol

1 review
How we checked this
  • Submitted Apr 26, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2018

Excellent

Thanks for the great experience w/ my new lease vehicle thru trading in my old lease. Will be back again when this lease is up!

mikeheff

1 review
How we checked this
  • Submitted Apr 26, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2018

Why I purchased a Hyundai Santa Fe

Was attracted by the quality rating in Consumer Report; the ten-year warranty; the style, engineering, features and quality of the SUV; and the good price. Traded in my 2011 Mercedes M350. Glad to be away from the poor Mercedes engine quality and the "Mercedes maintenance trap." Ted Annis 734-975-4428

tcannis

1 review
How we checked this
  • Submitted Apr 19, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2018

Excellent service

I have been Hyundai customer for long time Because Hyundai makes grate cars and great customer service. Hyundai dealer always trying to give me a great deal.

kdongsu70

1 review
How we checked this
  • Submitted Apr 19, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2018

best experience

Rola and the whole team at Ann Arbor Hyundai made the car buying experience hassle free. I first looked at Ann Arbor Hyundai, then visited a few other car dealers, but ultimately ended up back at AA Hyundai because they had the best customer service, hands down.

stiffler.matthew

1 review
How we checked this
  • Submitted Apr 18, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2018

Abysmal after sale customer service

On January 20 of this year I returned a lease car and leased another. I had a Hyundai protection plan on the returdned car. I was billed $65 for excessive wear on the car I returned. As i had a protection plan I began the process of being reimbursed for the $65. This process required that Iontact the finance department of the dealership, Ann Arbor Hyundai. Upon contacting the dealership I was told I needed to talk with a Rick Barret. On or about March 27, 2017 I began leaving messages for Mr. Barret, approximately five or six, and as of today, April 17, 2017 I have not had the minimum courtesy of a call back from anyone from the dealership. Due to the Management at Ann Arbor Hyundai, particularly Mr. Barret, if he exists, my next lease will not be with this dealership. I am fortunate th matter concerns only $65. It will be interesting to see if this review even elicits a response. Either way I will update this review within a week.

C Turnip

1 review
How we checked this
  • Submitted Apr 17, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2018

Ricky sherrer

Rola did a great job! She gave me out the door pricing and explain the benefits of the car very well. I will be back !

rjps25

1 review
How we checked this
  • Submitted Apr 5, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesMarch 2018

Marvelous experience

Rola and the finance employee were outstanding. Very considerate and caring. SUV was in excellent shape and we love our CANYON COOPER color. They gave us excellent directions on the best way to get back to Okemos.

rmott1936

1 review
How we checked this
  • Submitted Mar 31, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesMarch 2018

Keep up the good work.

Hyundai Staff in Ann Arbor was excellent. They answered all my questions with great professionalism. My salesperson took her time to go over all the cool features that the car comes with. I am planning on adding a few extra features when necessary. In the meantime, I can't wait to go back for my first scheduled maintenance. KEEP UP THE GOOD WORK!!!

fperrin

1 review
How we checked this
  • Submitted Mar 16, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesMarch 2018

First Time I'm Driving This Brand - Very Pleased

This is the first time I've bought this particular brand (I've spent about 30 years driving one brand), and I've been very pleased with the entire experience. The dealer was very courteous and helpful, and listened to me as I explained my needs and wishlist, and was very easy to work with. I look forward to continued visits for service and possible new car purchases in the future.

jose17

1 review
How we checked this
  • Submitted Mar 15, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesMarch 2018

2017 Sante Fe Lease

Great purchase and sales experience. Responded quickly to questions versus competitive vehicle dealerships ... that's why I bought. Had vehicle with all the features I wanted in their inventory. Will buy from them again.

te.smith8837

1 review
How we checked this
  • Submitted Mar 15, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesMarch 2018

2017 santa fe

i have purchased five vehicles from ann arbor hyundai. everyone i have come in contact with over the years has been professional. the issues that i have had have been dealt with in a timely manner and to my satisfaction.

jimchiesa

1 review
How we checked this
  • Submitted Mar 13, 2018
  • No proof of purchase was attached, so this review is unbadged.
SalesMarch 2018

Outstanding

Everyone was friendly and helpful. A 10+ experience. I love my car and the dealership was outstanding. I couldn't be happier. I recommend this dealership extremely highly.

shrinkwrap53

1 review
How we checked this
  • Submitted Mar 6, 2018
  • No proof of purchase was attached, so this review is unbadged.

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