Ferguson Subaru

No pressure at all. Service department is always great too. This is my third Subaru from Ferguson.

satisfaction . I fell they all want to make the customer happy and confident that they made the right decision on the vehicle purchased

with them has completely changed my mind. 5th car we’ve purchased from Chester! He says what he believes and knows his stuff not just what he thinks you need to hear. We love the experience we get from Ferguson…..Chester and Brandon are amazing!

to the 2025 Forester! Lucky for me I met Jake Pry! First of all he offered me any sister bottles of water! Then down to business! I told him what I wanted- a quieter Forester! We walked the lot but did not find the identical Forester that I preferred. Rather than waste time Jake drove the hunted to see how I liked it, the quietness and the better mileage. A lovely car, but I prefer gas powered cars! So Jake again took me for a drive in a 2025 Forester ( but not my color) to see the difference between my 2024 car and the hybrid! There is a good difference! We went the office to talk and find the color car I wanted. One was scheduled to come in the next week! We did the paperwork, more water, and Jake answered all my concerns and those of my sister. Jake was the ideal sales person you would want to have! He was polite, courteous, aware of our needs ( water and snacks) and very aware of the waiting time to talk with the finance person ( who was also great) and aware of the waiting time for the new car to be delivered. He explained everything thoroughly and we felt very much at ease! He has a very pleasant personality and is not pushy. And again very aware of our needs! This whole experience was very pleasant. The new car arrived the following week. Jake called me and set up a time for the pickup! It was like being back with a good friend. We sat in the car while he explained some of the newer features on the new larger screen. Now I’m a happy driver in my new car and very happy with the excellent service and special person Jake who helped me so much!!! Thank you, Subau!

Make sure you connect with Chester for your new purchase

Chester is knowledgeable makes the buying experience transparent when purchasing from him. My time is limited and very important to me and Chester is very mindful of that and i feel like my time at the dealership was used effectively.

great customer service with tailoring to what I was looking for is what I found with Chester Lohman. This Forester is as good as it gets to replace my beloved 2014. He really balanced hearing what I liked with his extensive knowledge of vehicles in general and his inventory specifically.

Made the experience so easy, answered all my questions, and made me a great deal!

They told me the price with no hassle.. Didn’t have to go back and forth between salesman and his manager. Financing went smoothly. Details of warranty and other services were explained simple and straight forward .

Chester was so knowledgeable, experienced and personable. He made the process easy and enjoyable. Sean was also very helpful on the financing and warranty process. We will definitely recommend Ferguson to our friends and look forward to dealing with them in the future!

Subaru. The service department is very helpful and courteous.

knowledgeable person. He explained the process in detail and asked if I have questions throughout. Chester also set up an appointment for a turtual on the electronic for me. I enjoyed dealing with him.

Friendly staff. Honest. Fun. No price heckling. Highly recommend.

Answered every question. Jeremy deserves #mrgoldstandard. I was extremely pleased.

He made the process painless. Although we found JR very good at his sales pitch and seemed to be a very nice guy, the 45 min sales pitch for an extended warranty became very tiring and frustrating. We decided if we ever buy again, we will NOT sit through that again if we say no in the beginning. We will walk away.

fully knowledgeable and able to answer all questions, and ensured we were happy and fully understood every step of the process. I’d recommend that you ask for him. Straight, fair, and reasonable.

friendly and helpful. Our contact was Chester Lohman who was extremely helpful and knowledgeable in helping us find the car that is perfect for our needs. Also thanks to the other Ferguson employees we dealt with during the buying process.... they were very friendly and made the whole car buying process seamless. Would definitely recommend Chester to our friends for all of their car buying needs.

knowledgeable . All questions answered to my satisfaction. I would refer others to shop there.

my new Outback. He was very attentive to my family’s needs. He was not only very professional but also patient snd kind.

Kept me informed with consistent follow up but didn't rush me. helped me find the perfect new Outback!

recently had a deeply disappointing experience at Subaru Motors Ferguson in Broken Arrow. During the process of finalizing the purchase of my leased Subaru Crosstrek 2021, I encountered unethical sales practices that I believe warrant attention. I worked with a Subaru finance manager named Brandon, who unfortunately engaged in misleading tactics to sell me an extra protection warranty. Not only did Brandon fail to disclose that the warranty was not affiliated with Subaru, as I was led to believe, but he also provided inaccurate information regarding the additional cost. What was initially presented as a $40 monthly increase turned out to be a combined cost of $5400, more than double the amount quoted. Upon discovering these discrepancies, I promptly returned to the dealership to cancel the warranty. While I await reimbursement, I feel compelled to share my experience to caution others. Transparency and honesty are essential in any transaction, and the lack thereof at Subaru Motors Ferguson is deeply concerning. I urge potential customers to exercise caution and thoroughly review all documentation before finalizing any agreements at this dealership. It is my hope that this review prompts Subaru Motors to address these issues and uphold the highest standards of integrity and customer service.

The staff made it a pleasant experience. Thank you!

Just bought an Ascent touring from Austin keener. Awesome experience

We checked out a few Ascents and found the perfect one for us!

We had a new sales person and she did a great job. We were her first ride along and I did not scare her! Everyone was friendly and very professional!

Everyone was very helpful and friendly!

the Arkansas/Oklahoma border! Thanks, Malek!

Chester was easy to work with!

painless experience, but Stephanie Jetton's passion and caring persona not only made buying my new Subaru easy but also enjoyable. The passion she exudes for her job and customer service she provides are beyond compare. I love my new car and had a great experience with this dealership.

this dealership. My sales person was Stephanie Jetton who was very helpful and knowledgeable. I definitely recommend!

Subaru. Their service is great! They helped us find just what we needed.

Our sales person, Stephanie Jetton, has been by far the most thorough of all our experiences. She would take as much time as we needed to understand how every function worked. We have and will, recommend Ferguson, and Stephanie Jetton, to anyone looking for a new car or a Subaru.

treated with respect and patience. We test drove two vehicles several times and our sales person John Allred was very professional and extremely helpful in every way. This was our first experience with the Ferguson team and would recommend them to everyone.

Subaru vehicles, we will definitely be back and work with him when we get our Outback!

Felt no pressure. Organized. Haven’t bought a car in 16 yrs so I was starting from scratch. Very pleasant experience.

very helpful. The purchase process was simple and easy with a minimum of pressure to purchase extras.

Initial contact took a bit to speak with someone. Salesperson was informative.

The deal ship facility was clean and well organized. Our Solterra was ready and charged for our test drive and trip to Winfield KS. Mike Ferguson was very informed about the Solterra and made us feel comfortable before and during the test drive. I had visited several times with Mike during the ordering and purchase process and his friendliness was always consistent.

entire process! I could not have had a better experience!

had!! Will be coming back to Ferguson in the future had such a great experience with Brandon!

He was helpful, knowledgeable, and just an overall pleasure to deal with!

#honestchett was my salesman on my past 3 purchases and he provides an excellent car buying experience! You can really tell that he wants you to drive the car that makes you happy. I recommend Chester to all my friends and family! Sue in finance was great as well she was very clear and thorough on coverages and cost! Thanks Ferguson, I’m loving the new ride

helpful. I preordered my car online with the assistance of salesman Chester Lohman #honestchet. Chester is exceptional in his knowledge of cars, the dealership, the ordering process, and he kept me informed via text messages and emails on the status of my car and arrival date. Chester and I agreed on my trade in price, the monthly car payment, and he went over the details of my car while sitting inside the car with me. My only complaint is that Chester and I had everything finalized and I should have been allowed to drive away, but unfortunately, I had to spend an hour in the finance office going over extended warranties that I had already declined verbally twice in advance. For the dealership to make me sit through warranty presentations when I did not want to do this lowered my overall opinion on what was otherwise an excellent experience with Chester #honestchet my salesman. I still gave the dealership an excellent rating because of the way Chester, my salesman, treated me as a customer. Thank you, Chester #honestchet

#honestchet he’s sold me both of my vehicles and I’d recommend him to anyone looking for a good car and a great deal. He knows about the cars and if you have questions he will make sure they get answered. You can’t go wrong with Subaru and you definitely can’t go wrong with Chester, he makes you feel like family and not just a sale. #honestchet you rule man!

They listened to what I needed and were amazing every step of the way. Chester was amazing and explained everything in a way I understood.

Enjoyed coming in to visit, no pressure.

and the Ferguson group. Avery was professional and wonderful to work with in the Finance Department. Hats off to this dealership and making me a believer in the Subaru brand! God Bless and Merry Christmas!

Lohman after months of research. He was very patient with all my test drives! My wife and I stopped by to “look” one more time and ordered one just like we wanted. It came in much earlier than expected. Chester was keeping us updated on the build progress and notified us the minute it came in (earlier than expected). He spent a lot of time showing us the many features and patiently answered all our questions. The buying process was very easy and Sue in the finance office was great to deal with. Absolutely no pressure! We love how this dealership supports all the wonderful charities too. We highly recommend this dealership and Chester!

And I hate dealerships, but Chester and the Ferguson team made it possible for me to feel confident in my purchase, from 800 miles away. The biggest issue was just timing between texts, emails, and calls. But for once, I felt like I didn’t need a shower after talking to a car salesman. Ferguson is doing car sales right! Thank you Chester, Sue, Keagan et all!!

Everyone was friendly and very personable. Took great care of us!