Cadillac Marin

Hassle free buying experience. No bargain. Quick process. Highly recommend.

friendly, professional, and helpful. He made the process of trading in my car smooth and stress-free! :)

Regret It Me and My Wife Found Our Dream Truck For Such A Great Deal!!!!

Marin. I spoke with Tony and took me for a couple test drives while explaining every detail of the cars to me. I also spoke with Alex and Victor who were both extremely knowledgeable as well of their products. It made the dealership experience such a welcoming and friendly one, after having been out of the market for so long. I cannot recommend this location enough!

willing to assist me when it came to some special requests I had in terms of purchasing the car. When he heard it was my birthday he was kind enough to bring me some cake that was at the office. Later I came back to the dealership another day to fix adjust some paperwork and they offered me free food which was incredibly kind of them. In terms of prices they seem to be pretty fair, and even a little lower than the average for used vehicles. Great experience, would recommend.

CT5 a breeze! Beautiful car and great service. Thanksa

good people Alex helped me out end to end and I was very happy with my purchase

We found our Cadillac Optiq online and had it shipped to our state. The process was seamless and the deal was fantastic!

impressed and happy. Alex and Victor made the process easy and low stress. I couldn’t be happier! A great experience.

If not him i would go buy in some other place.

experience. My Sales reps Alex, Tony, & Victor (Mgr) worked closely together to put together a deal that made sense for all parties involved. I enjoyed their "singular" point of contact model vs having to go talk to a "finance manager." after the initial deal was done. Being that I did not live locally, they made the process smooth. If I could give 4.5 stars, I would. They are a "newer" dealership working through some of the operational kinks, but nothing major at all. They worked hard to make some of those "kinks" that came up smooth out. I've been buying/selling cars for years and working with Alex as my primary contact. You can tell he has pro-level experience. One area for improvement would be better vehicle details for delivery. However, the vehicle was clean; I would expect a luxury brand to fully detail a new car, as there were parts of the interior and exterior that could have used "more love." I would go back and procure another vehicle from them! Overall, my experience is a solid 90/100 overall.

Alex was very straightforward and honest. Paperwork was simple and straight forward. The best experience I have had at a dealership. Would definitely purchase from them again.

! Alex Perez helped us with the purchase of my Mustang Mach E, and it’s was most smoothly transaction I’ve had at a dealership! Alex was very attentive, transparent and respectful, and even followed up after my purchase to make sure everything was working properly. Thank you !!!

and in person. He was attentive, made me feel comfortable and he made sure I got the best deal possible. He made something stressful, easy and every interaction left me with confidence and a smile. He is the epitome of a good salesman. The best part of my experience was his genuineness and he was child friendly.

way from ordering my 2025 Escalade ESV to a super smooth financing process and finally to a smooth delivery process. The team here is amazing.

service. We will be back.

outstanding service during my recent car purchase. The entire process was professional, efficient, and stress-free. Alex was incredibly knowledgeable, patient, and attentive to all my questions and needs. He made sure everything was handled quickly and smoothly while maintaining a high level of professionalism throughout. Thanks to Alex, this was one of the best car-buying experiences I’ve ever had. I’m thrilled with my car and will be recommending your dealership to friends and family.

I spoke with Alex Perez, he explained everything easily and simple to me about car. I'm about 1,700 miles away, but video called with me to look at the car, answered my questions, and walked me through the shipping of the car. The whole process was extremely easy. Rick

the finish. I wish the quality of service we experienced at Cadillac Marin was the standard for all car dealerships in the US. We worked with Alex from the start, who acted with clear integrity and professionalism to get our new leased Lyriq. He was patiently responsive and accessible, answering all of our many questions through multiple phone calls, text chains, and emails -- and that was before we even got to the dealership! We were made to feel welcome by the entire staff at the dealership, with it being clear that leadership at Marin prioritizes the customer experience. Alex was upfront and got us a number of rebates that we didn't even know to ask about. We had worked with five different Cadillac dealerships and sales people in the Bay Area before meeting Alex, and right away, we were put at ease. Alex struck us as honest, diligent, and trustworthy. We were able to trade in our vehicle without any issue and Alex made it simple for us. We even accidentally left our charger at the dealership, and Alex shipped it to us, saving us the trip up to Marin. Going forward, as long as Alex is available, we plan to keep working with him for any new leases and/or purchases and will be recommending him to everyone!

Escalade. I had originally been looking for a low mileage used car and they had a good candidate which I inquired about. I was paired with a sales representative named Alex Perez who was not only a very pleasant person to deal with, but he listened to the deal parameters I needed and paired me up with a perfect car and found a way to put a deal together that was not only a great deal but it felt complete fair. There were no last minute surprises. Just straight dealing. I would highly recommend this dealership and ask for Alex Perez. He will take excellent care of you.

They were straight shooters, and kept me informed from the jump. They helped me find the make and model I want and also helped me find the color I wanted. Amazing service.

provides me all knowledge whatever I need to by a new Escalade Since I lived in USA this is was my dream to get Escalade I’m happy from Marin Cadillac dealerships I’m so thankful they give me the best price and they provide me the interior color which one I like Thank you Marin Cadillac

I was involved in an auto accident in March of this year. The body shop had a hard time with the cooling fan and had to bring it to where I purchased the car. It went downhill from there and I Will never set foot in that place after being a customer for 18 years. They diagnosed that my car needed a wire harness and a module so my insurance refused the repairs as they claimed it was not caused by the accident. Body shop the took the car back and they decided to bring it to Cadillac of Marin in July. I had never heard of them and gave them permission. That was the best move of my life and for my car. I have never met a more dedicated staff in my life! And with the help of GM engineers we found out that the wrong fan was being ordered and didn’t coincide with the VIN number. Once the correct one was ordered everything worked just fine. I got my car back and was driving on the highway when the engine light came on and the car downshifted and in dropped from 65 mph to 40 mph. Then the service transmission light came on. When it got back to Cadillac of Marin they determined that the transmission was contaminated and it wasn’t by them. That still remains a mystery to this day but a new transmission was ordered and it was replaced. There were artillery a few more glitches but this service department never gave up and I didn’t even buy my car from them! They never dropped the ball and constantly kept me informed. Manny, Jeff, Ricky and Ulysses went out of their way and they also made sure I had a car to drive the last month that they had the car. There were three electric cars that kept getting exchanged as they were sold and the fourth car was a Cadillac XT6. I was so fortunate and grateful. This dealership is under renovation and yet they were still so professional, never any excuses but rather upfront and after seven long months, I picked up my car. It may be five years old as a model but now everything on the inside is brandy new with only 16,300 miles. But the kicker was when they told me that they needed one more day before I could pick it up. I thought oh now what? They said that they wanted to detail the car and what a detail job they did! It looked like it just came off the showroom floor . So what do you say about this dealership and all the guys that work there? You say they do their job with pride, they are dedicated to what they do, and care as well. They now have a customer for as long as I own my car and all I can say is Thank You So Much. When Ulysses handed me the key fob to my car, I cried . Never thought I was going to have that car again but they persevered. You are the best and keep doing what you are doing as obviously it works and is the way it should be.. I can’t thank all of you enough. And by the way, it never needed a wire harness and that service manager is no longer with the dealership where I purchased my car.

Cadillac Marin. Alex demonstrated exceptional communication, professionalism, diligence, and post-sale support. Cadillac Marin offered superior prices, price transparency, inventory selection, inventory availability, and quick and easy financing and insurance processing, all while undergoing office construction. Alex Perez was responsive with communication by email, text, and phone. I contacted dealers across Northern California with two even becoming terse and impolite with me, but not at Cadillac Marin. It was always a pleasure to communicate with Alex. I emailed him back and forth asking about prices and availability. Then I completed the simple credit application on their website and made an appointment. When we arrived, he greeted us by name. Alex had the vehicle we requested washed and fully charged. Alex even called the day after the sale to ask how we were doing. Cadillac Marin had the most competitive pricing in Northern California. It was easy to negotiate price ranges by email. There were no surprise mark-ups, dealer add-ons, or high-pressure sales tactics. I did not opt for the wear and tear coverage, but I understand this coverage gives customers peace of mind when it comes to damage such as door dings. They had a broad selection of vehicles in stock with the options and colors that I wanted. Other dealerships only had vehicles loaded with pricey options I did not care about. While undergoing construction, Cadillac Marin’s temporary office is small and spartan. Despite this we went from test drive to driving home in a new car in about two hours. I highly recommend contacting Alex Perez at Cadillac Marin for the best car buying experience. He demonstrated exceptional communication, professionalism, diligence, and post-sale support. Cadillac Marin offered superior prices, price transparency, inventory selection, inventory availability, and quick financing and insurance processing. I will buy my next vehicle there.

They helped me out every step of the way to get my new Lyriq. Big thanks to Cadillac Marin team for making the paperwork process so seamless and smooth.

Lyriq at Cadillac Marin. Alex and Victor were incredibly knowledgeable, patient, and made the process seamless. Their customer service exceeded my expectations!

State! Thank you for all your help Alex and Victor.

The team was helpful and knowledgeable. I would recommend.

through a dealership bu Cadillac Marin had a car at an extremely reasonable price and I reached out. I got into contact with Alvaro who was an awesome person to work with. He was friendly, knowledgeable and most of all, personable. We spoke regularly about the car and he didn't try to hard sell me at any point. All the paperwork and legal stuff was done from one state over but was all handled quickly and professionally. Alvaro continued to communicate with me even when I had questions on weekends and was on top of things from the first inquiry email all the way to after the auto transport company picked the car up. I'll point anyone interested in buying a car in the future in the direction of Cadillac Marin. Thank you for an amazing experience, Alvaro!

HERE. They are liars (Victor and Mike) and scoundrels (Victor and Mike) Told me I had a 150 point check on my car, but since they only had one remote for me, the check didn't catch a faulty computer system. (I bought a 2023 XT5, 38K) After just 2 weeks, my car wouldn't stop. We went in one week after purchasing to get the second remote, but no mechanics work on the weekend, so we had to go back. It took 3 weeks and 4 more trips back to the shop to get it fixed. I raked up $175 in expenses they said they would pay (including my gas, tolls, lyft rides to work, and a tank of gas Mike promised me) for but when i asked for it, Mike with his arrogant xxx said "I believe we are finished here" And now, they are driving my car and never changed it to their name because I get Toll invoices!! DON'T GO NEAR THESE xxxxxxxx!!

whole process before I got to the dealership and while I was there. I recommend getting your Cadillac here.

They are knowledgeable and efficient and very friendly. Victor the sales manager was great. The process was simple and everything was explained to me and my questions were answered. I have purchased at many dealerships before but this one is by far the best one. I did not feel pressured to purchase the vehicle. They allowed for me to take my time while test driving my Lyriq and not feel rushed by a time limit like majority if not all dealerships have. Even though they are currently under construction they are still open for business.

The sales manager was rude and incompetent. Because if his lack of interest of helping me purchase a vehicle from this dealer, the car was sold to someone else. What bothered me was how I contacted the sales person several times and he ignored me.