We were looking for a small Kia and had a very unfavorable experience with another local dealer. We stopped in at Healey Kia and were immediately greeted by a salesperson. The entire atmosphere was so different. Every salesperson greeted us warmly even though we were already with our salesperson, we met the manager even before we test drove any cars, and we had a full introduction to the inside and outside of the car before we tried it out. Prices and options were clearly printed out for us in a neat and understandable format. There was no "back room" manager who mysteriously sent our salesperson back with a number. The manager was at a desk nearby and came to us with all the information we needed to make a decision. The entire staff was warm and helpful, including the person who answered the phone when we called with questions later in the day. After our purchase, the paperwork and service options were clearly explained without pressure or hard-sell tactics. Again, every person at the dealership was polite, helpful and cordial. I will buy another car from them when I am ready to get a new car again.
— MEP56