Where to begin, First off they have the highest priced new and used cars around. It worth the drive to go somewhere else for the same car and save a minimum of a $1000.00 or more. The sales staff are idiots, rude, and they swarm you like seagulls and you are food. They are pushy and never get out of your way. Also they give you the lowest value for your trade possible. Trust me try a few other dealers and see what you get compared to gurely leep. Never give them your email address because they will never stop sending you stuff even though you requested to be taken off the list. The parts department could not get anything right. I have a 15 wrx and legacy and I asked for oil, filter, and o-ring for the drain plug. They gave me the wrong filter twice and failed to give me the o-ring when picked up the parts. I dropped my car off for warranty work and they had tried to trick me into paying for warranty work. I also over heard a service adviser try and push service repairs on an elderly gentleman. The adviser was lie and telling the man that he needed the work done. I stepped in to be an advocate for the gentleman. BTW I am an auto mechanic. I told the service person he was wrong and I told the older man to take it and get a second opinion before he shells out about $5000.00 for unneeded repairs. When I picked my car up, they said they fixed most of my concerns but nothing was fixed. They said they greased my brake calipers and said that fixed my rear suspension knock. xxx. Anyways they said they fixed stuff that was flat out a lie and lied about the parts on my car they fixed. They stated parts that did not even exist. I would never suggest anyone go to gurley leep for anything even if they are convenient.
— crash525