What a total waste of time and energy--especially when you don't even get the work that you were promised. I'd brought my car into this location awhile back for an oil change and decided to get an interior detail. As soon as I got in the car and pulled down the visor, it was covered in dirt. Then I opened the console, also covered in dirt. I made a yelp review at that time and the owner offered to top off my gas the next time I was in, so I STUPIDLY removed the Yelp review. On 2/27/2019, I went in for an oil change and concerns related to my undercarriage and tires due to driving through a crater on Ward Parkway. They found much damage to my vehicle, and suggested I needed to replace my fender liners, sway bar links, transcooler lines, and inner axle seals. They also mentioned my battery was getting low. It was late when I was there, and they did not have the parts I needed in stock. We agreed they would place the order and call me back. The next morning, conveniently and totally coincidentally, I am sure, my battery was dead. IT IS NOW ONE MONTH AND ONE DAY since I took my car in, and I have RECEIVED ZERO FOLLOW-UP. They did not call about my ordered parts or when I can come in. Apparently, I am supposed to drive in a compromised vehicle, and apparently they are so flush they do not need to conduct actual business. 1) Advice: DO NOT EVER COME HERE!! 2) Question: DOES ANYONE HAVE A CAR REPAIR SHOP THAT IS RELIABLE??? The response provided thus far was a private, rude, and unhelpful message sent to me by Jason Brink.
— drrmlr25