We had to fight just to get them to change a headlight bulb that was burned out, but they refused to have a tech check why the marker lights were loose. We were to pick the car up the next day and Ryan agreed that we wait to sign papers at that time and refused us leaving a deposit. We got a call the next day from salesman stating that the sales manager for that day, Shawn, would not honor the deal. I had to leave work and go to the dealership and insist on speaking to Shawn and raise xxxx to get him to honor the original agreement. The poor salesman kept apologizing that everything was his fault but it was obvious that sales manager Shawn was the person at fault! They didn’t care that the headlight was out the side marker lights were loose and coming out. This was one of the worst experiences we’ve had with a dealership and we will not purchase from Andy Mohr again, nor will we recommend them!
— rkallen78