advertising a full synthetic oil change for $64+. I called and they stated they serviced other cars such as my Ford Escape but that it would cost more since it’s not a Subaru. It was my understanding the price would be $71+. I also needed a 6th quart of oil at $9.50 a quart (5 quarts at the auto store is about $25.00). I received my bill for $100.00. I brought to their attention the coupon I presented upon arrival and they discounted $5.00 making my oil change $95.00. That’s highway robbery and way more than I expected. Looking at the itemized bill the separated-out labor cost at $26.00+parts, taxes, disposal fee. I was misled from the beginning. From the advertising mailer to the service writer. I will not be using this dealership for any service which is a shame because I was actually going to look at purchasing a Subaru. But not from this dealer. I hate being taken advantage of. Dishonest misleading business practices are an abhorrent deal breaker.
— bruno1102