Bronco. We found a good deal in Newburgh NY at the Healey KIA. For about a week my husband spoke to the dealership and had a price set. We drove 2 hours from our home in Jersey to find that the soft cover was ripped and the back window has some kind of film on it. We originally were working with Austin. He was the one that initially outright lied and fraudulently got us up to the dealership. He was conveniently not at the dealership. Peter Finkal was our salesman and at the time he was very accommodating and said they would replace the parts on the soft cover. Looking back we realize they all knew the car had things wrong but all they cared about was to get us to the dealership. We left with the car and 2 weeks later my husband went up another 2 hours to get the parts replaced on the car. (We asked twice if they’d send it to our home and they refused). When my husband got there they told him the parts he drove up there to have replaced is actually broken and they won’t be able to replace it today. The best they will do is overnight it to the house. So my husband had to drive another 2 hours home with the same damaged back window and soft cover that the dealership promised to replace. They are fraudulent and do not care about you as a customer. Not to mention when we were there buying the car the finance manager Jason Horaz was rude and when we had questions passive aggressively would not answer them. We regret finding this trash dealership. Beware they do not care about you as a customer or your time. They will lie and do what they need to do to make the sale.
— Kate