Worst experience i have ever had. Wife needed a new or newer van and we went to Deery first as we had done so much business with them in the past. We have purchased 3 new cars and a couple almost new (including this one) used vehicles from them. To tell the truth, the van she bought could have been bought anywhere for that price, it was no special deal at all. We were insulted at the trade value offered for her van. They offered $500 and this is only half of the very low end of the trade in value scale and especially since it had an almost new set of $650 tires and $800 worth of all new exhaust. In fact, i told them we were not trading it in to THEM and made a phone call and had her van sold in 5 minutes for almost 4 times their offer, and that is even WAY below private party sales value (i did my homework on values). Next we were supposed to get 2 keys with it and had to go in 3 different times to get that done because after over a WEEK they still didn't have the info from the factory to program the key. This AFTER they had told us they had all the information needed to do the job. We spent a total of at least 6 hours between driving and waiting for the key that took 3 visits. Are you kidding.....3 times? After having the van in their lot for several days, they still hadn't even cleaned it out yet when we went to look at it, it was a mess inside. Overall the WORST experience i have EVER had buying a vehicle. I only give them a 1 star rating because my wife does like her van
— van guy