driven by a family member. The vehicle was everything I wanted at the time but the buying process was not great. Fast forward to 2013, my experience with Lee's Summit Subaru has been great from first visit, where all questions were answered, til delivery of my Subaru a couple of weeks ago. The Sales Rep who inspired my confidence from the outset was Tim Stillings. The test drive we took in June in a 2013 was enough to let me know this was the model for me. As I wanted a 2014, I had a few months to wait. He answered every subsequent query I had regarding the company, the vehicle, options, accessories, service, etc. He assisted me in ordering the perfect ride for my life style. Greg, the Sales Manager, phoned to make himself available for any needs that might arise. Courtney greeted me when I stopped by once with yet another question and she was the one who graciously fascilitated delivery of my vehicle when Tim was out and did not want me to wait. Travis explained all options for extra coverage that interested me, all very low-key and no pressure. Terry in Service got me in right away for purchased options to be done, where Nate and John were very helpful. And free washes from now on. I know I received good value for my dollars, I love driving my XV Crosstrek and look forward to continued service from the wonderful team assembled at Lee's Summit Subaru!
— kaadie