When we arrived we were told they would take care of all of the issues with the car before we drove off with it. We asked for a loaner until her car was ready and they said no but we can drive the car we are trading in. Once everything was signed, we realized the items promised the dealership was going "to take care of for us" were actually charged on top of the amount of the car. When I was told the car was ready to pick up we went and inspected the car. The new front bumper they placed on the car didn't even match (the "new" bumper was sand and the car is dark silver) and the sales person kept trying to get her to drive it off the lot. So I fought it having to get the manager involved, especially since we actually paid for it at this point to be correct. We bought the car February 1st, 2025 and they have allowed the paper tag to expire twice now and it is currently expired as of May 15th. I have called them 3 times in the last week each time being promised the new paper tag is in the mail but they have complained they don't want to pay the fines so I doubt they have gotten anything done at this point. They have now told us that they didn't do their due diligence when purchasing the car from the previous owner and the previous owner had a lien on the car so they aren't able to get the title until the previous owner pays up. Please do not go here. It is the worst place filled with empty promised and deceptive business practices.
— srmaclaskey