work which they have replaced in less than six months, and the initial problem did not revolve. The service rep called me and said that the front suspension was sitting low even though the rear suspension was. I approved the service. Before the completion of the service, He quoted $5,300. When I called back to confirm the payment, He mentioned a different amount which I paid online. So when I went to pick up the vehicle, this time it was another person, and he printed me an invoice that indicated a different but less than the previous two. When I pointed out that I have been quoted three different amounts, he took the invoice back said he would talk to my service rep to clarify the disparity, but nobody reached out to me. After two days, I called the front desk, and the lady I spoke to said that she would send the service rep a message to contact me, which did not happen. The following week I called and complained that I am yet to get my concern addressed, and I requested an invoice to show the service performed; it has been a month, and still no call or an invoice, and the suspension still sits low on one side. They changed and charged for oil even though the oil sticker indicated that it was changed in a week. I have been going to this place for years, and this is the worst service and communication I have ever received. I used to work with Dan Hunt and never had any issues.
— Dan