I bought a 2016 Subaru from Gurley Leep Subaru and also purchased a three year service contract for it in case I pass away. In three years they changed oil and nothing else. On my last visit I came in for a recall and an oil change. I was told before the service that the service contract had expired. Told them that is fine and do the work. However I received a text advising my SUV needed a new battery, two different filters changed, and ext.. Not sure if I needed all of it but since I am not a mechanic and wanted the my SUV to be in great condition for fall and winter. I agreed to the work but I had no idea it would cost close to $700.00. In my opinion I felt I was taken advantage of after the service contract has expired. Why is the world didn't they do the work before the service contract expired? Felt cheated!
— Johnboy 2