was sold to me as a “Technology Package.” It turns out that it’s not. The oil wasn’t changed and the two back tires were not great but they refused to change them. They sold me the car for one price and at the Finance Dept, it was $942.00 more. Mark Mcknight told me that since it was the salesman’s mistake(John), he would refund me a check for $942.00 within one to two days. It took about two weeks to get that check and it was $200.00 short! I received a temporary registration because the title wasn’t in yet but they told me it would take one to two weeks for it to arrive. It’s been almost three months and I know that things happen but they didn’t give me a call to keep me updated on my title. My registration has now been expired for four days and I’ve been getting blown off like I’m a nobody because they already got paid for the car. I call Mark McKnight, I call John and I can’t anyone to assist me. I would like to know if I get a summons for an expired registration, is Healey Kia in Newburgh, NY going to go to court and pay my summons. This is ridiculous and I’ve never had a car buying experience like this. This is such bad business and I am highly disappointed with this dealership. I would not recommend anyone to go to this dealership.
— Erica