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rdtrhythm57

1 reviewBuys in NY

Reviews by rdtrhythm57

ServiceJanuary 2025
Van Bortel Ford

heater/AC blower motor switch repaired. The wait time was a month. I told the service rep what was going on as the fan switch worked in only the 2 highest settings. He said, "It's probably the "blower motor resister." I said ok. I told them my back window wasn't rolling down w/the switches but I didn't want to spend money repairing that but, could you check it for me? I get a call in the afternoon to pick up my car and get shuttled back to the dealership. Upon going to the payment window, I'm told I owe them $411.00?:-/ They charged a full hour to tell me my window was not a switch gone bad and, another hour to do a 30 min., two bolt, plug and play resistor replacement part. I questioned them about it there as the pay window is adjacent the service desk. The service person looked at it and said "Yep, that's what it costs, no discrepancy here." I'm glad so many are impressed, but, I'm not. This is a "one and done" for me! It's a shame. Nice facility, but, this was a part that Advance Auto sells for $25. And, anyone could figure it out by watching a YouTube video. PS: Not to mention the fact that they found a nail in my back tire and wanted to know if they could order 2 new tires for me. (I know that's some dealers policy) I told them no, I was aware of it and I had a tire on the way that will be installed the next day. I'm just saying. Buyer be advised.

rdtrhythm57