We purchased a 2016 Forester and went through all the steps required to buy the car. I explicitly stated what I wanted (which was not to be goaded into buying all the "extras" the finance people want to sell you) and said what I wanted in the deal. Got the usual run around that we would still have to sit down with finance, and as expected, got the hard sell on buying an extended warranty. I stated I didn't like what was going on, left to cool off and came back to the dealership. Talked to the salesman and sales manager, who gave lip service to what had happened, then sent me back in the the finance guy who all of a sudden cut the warranty down to less than half his original offer. My biggest complaint with this dealership is no one EVER returns phone calls, unless you become a pest. I'm still looking for the paperwork that further explains the warranty. Very poor follow through!!
— Disappointed