Vern Eide Ford Lincoln

Very friendly and very good at what he does. He was so helpful. And Jonathan in financing went above and beyond. Very happy with the service I received from the time I walked in the door until I left. I highly recommend anyone looking for a vehicle to go to Austin.

!! Aaron was great Thank you for your help

information about the truck.

procedures. Advisors very helpful

service department. Very good experience.

Riley has been the best sales men I have ever worked with. Would highly recommend his services.

helpful and made the whole process go very smooth!! Would definitely go back.

and helpful with all are with all of our questions

the ford explorer i was interested in. He wasnt a typical car salesman who was constantly calling or texting me to look at it. He was very kind through the whole process.

Gave a nice loaner vehicle while fixing mine. Very helpful win I returned vehicle transfer any purchase I made in city

I trust them to always take care of me. Kind and helpful every time I go.

..large selection of vehicles to choose from...this is the 3rd truck I have bought from this dealership

I ended up buying a new F150 and am satisfied with my purchase. Austin was very helpful and I would purchase a vehicle again if needed through him!

My salesperson, Tate Timmermans, was very patient and not high pressure at all. I would recommend all of my friends to see Tate for their next vehicle purchase.

I would buy there again. If you’re shopping there. Ask for Pat.

two months trying to find the truck that i was looking for. she got me into the right truck and i am very pleased.

Was treated well by all staff. Thank you!

Ford were great to work with! I came from out of state and they made sure there was a driver at the airport to pick us up and take us to the dealership. When we got there the truck was fueled up and ready to go and they waisted no time getting the paperwork done so we could make our journey home. Best experience I have ever had!

He was very knowledgeable about the items i wanted on 2024 F150 and was abe to fellow through and get everything ordered correctly and get all the accessories installed. Enjoyed very dealing with him also kept me informed on the process from it being bulit until it was finished and delivered to me. Also John in finance was easy to work with and got the deal done with fair pricing. I really enjoy doing business with Vern Eide and all the staff.

I had some 'has to have' items when we were shopping and she really worked to find a pickup that met these requirements. We weren't planning on purchasing that day, but she and the rest of the crew there made it so pleasant that we decided to purchase that day. They even stayed past regular hours to complete the transaction. Highly Recommend!

I am not sure who my husband talked to in the service department. We have always been pleased with the service department. Pat, our salesperson seen us and approached us and asked if we would be interested in looking at the numbers to update our Expedition. We said sure, we like working with Pat. She was way ahead of us, we hadn’t even thought about updating, but now that we did we are very happy about the decision. Pat was looking out for us. The gentleman we worked with doing the paperwork was very great to work with too. The next day I stopped to drop off a few things and ask a question, a young man helped me right away, answering my questions. We will always have our new vehicle serviced at Vern Eide as we are very happy with their service.

recommend them to all are friends.

won't let me rate any lower. I want to start by saying that i have been a loyal customer for 13 years and have purchased 11 cars in that time frame. Lately, we have had a few issues, but nothing really major until now. My husband took his truck in the other day for service and got it returned to us with a huge cracked windshield. Strange since it suddenly had 2 chips under each wiper blade that weren't there a week before when we had the hail estimate done on the truck. Talked to service department and was told it was that way when they got in it. Asked them what they were going to do to fix this situation, was basically told not their problem. Called and left a message to talk to the service manager he didn't even bother to call back. Called to talk to the manager of the mitchell Ford location and his response. I'm not sure how that could have happened and said he would look into it. It has now been a week and nothing back from them, so I guess he doesn't care about it either. They would be more than happy to fix and then charge us for the repairs. This is how you treat customers who have spent hundreds of thousands of dollars with you? Ridiculous! If this is how you are going to take care of loyal, long term customers, then I guess I will have to take my business elsewhere. Guess maybe the other company in town that, from what i heard, treats their customers with respect. So its up to you vern eide ford keep long term loyal customers or lose them. Make this right, and i will gladly change my review. If not, then i will tell everyone i know to never shop with you

Best interest of the customer and trying to make deal happen that best fits the need you’re after

The salesman was extremely helpful and answered all of my questions and concerns. The salesman was very knowledgeable and helpful upon delivery of my new Maverick. A pleasure to work with and I will return when it comes time for choosing another vehicle.

Aaron Earls was a great salesman to work with, and Jon Hatwan walked us through the purchase process in a very organized fashion. My first vehicle purchased from Vern Eide Mitchell. Look forward to working with them in the future.

especially since I was from out of town

Les Neugebauer is a great salesman to work with.

Best service around! Their whole team goes above and beyond! Love their HONESTY!!

delivery, setup and finalizing the delivery of the pickup including demonstrating the electronics. Thank you!

everything that needed to be fixed. Everything was done in a timely matter!

Paid for the pickup and never got any updates about how long it will take. Its been two weeks and still no word. Should have never paid for the pickup before it was done.

I would recommend her to anyone that wants low pressure experience

They didn’t waste my time and got right to the point. Paperwork was quick and painless.

Friendly, and explained things so I understood what they were finding.

my new vehicle purchase, Matt knew I was interested in the new Bronco Heritage and let me know right away when the dealership received one. Pat was very helpful and friendly...especially appreciated the help in getting the Ford pass app all updated and working and explaining all the electronic settings. The paperwork went smoothly and Jon was friendly and helpful in explaining all options available. Any questions I had for anyone were answered. LOVE LOVE my new blue robins egg Ford Broncos Heritage.

checking what needed to be done. they did a great job!

I had a custom order with a limited ordering window due to high demand. I was able to get exactly what I wanted without any issues. All questions I had were answered. I would buy from them again without hesitation!

They made the whole process stress free and easy. Highly recommend them

for an oil change and recall work.

The service department is always very accommodating in getting my Explorer in, even on short notice. They are thorough and timely with the services provided. The employees are considerate and knowledgeable.

She is great to work with. She was very helpful and answered all of my questions. She helped me work with Brad in the Parts Department to add the accessories I wanted. We are loving our new Expedition Max. We'll be back the next time we need a vehicle.

buying cars. I drove 350 miles to get to it!

Easy to work with! This is the second brand new vehicle that I have purchased from Vern Eide!

she wanted a tire rotation she flat out told them "NO" and no means no. Well I guess they felt like they could take advantage of 21 year old girl. She did not know any difference came home and paid for the whole thing. Service what service also her plastic car covering came off on her way home a week later because service did not put in the screws correctly. No apologies no I want to make this right or what can I do to make this right. And they wanted us to give them another shot because things have changed well things have not changed I guess we will keep driving 50 miles north to keep getting our oil changed at least we know our service is done with pride and perfection

bringing my car in for servicing. We had spoken by phone earlier in the week. I hadn’t decided if I wanted to trade my car off, but knew the demand was high everywhere for used cars. My car was appraised just in case I decided to trade my car off. There was only 1 Ford Escape on the lot at the time, as the others were being used as loaner cars, so I took it for a test drive. Jacob and I talked about the car as he and I drove it, and when we got back, I told him if I got another car, I didn’t want black leather seats. I would also like a SEL not SE model. He told me they had one that had everything I had asked for with tan seats, but it was loaned out and he could get it for me. He figured out the price I would owe on the car with my trade in and rebates, and I finally said okay. I met with Kelsey Hanson in the Finance Department to complete the transaction. Since the car wasn’t there, and it would need servicing when they got it back, I decided to pick it up on Friday after work. Jacob sent me a picture of the car on my phone so I could see it, and when I got there Friday, I looked for it on the lot. I met Jacob and we went straight to the car. We got in the car and he went over the dash and everything in the car. He had already set some items up for me already. We got my seat adjusted and took it for a ride. He told me to contact him anytime with questions on my car and he will help me. I have already called him on things and he is so patient with me and very knowledgeable on the car. I am blessed to know him and will recommend him to anyone who is looking for a car. You are lucky to have him working there in your Sales Department.

They were not pushy but rather very respectful, knowledgeable and did not rush us. I will be going back to them for my next vehicle

She didnt just tell me what they had, she found me what i wanted! If youre looking for a sales rep without any of the hastles of having a sales rep, shes the one for you!

the years. He always does whatever he can to accommodate our needs. Les and all of the team at Vern Eide Ford are very easy to work with and make the vehicle buying experience a breeze. They also have a service department that has been great to work with. Highly recommend!

pleasant, good location to get in and out fast, and scheduling over the phone was easy and again worker was helpful.