Vern Eide Chevrolet Buick GMC

that assisted us. They made our experience great.

texts. Chris was my salesman and kept everything on course as I live about 150 miles from the dealership. The car was delivered about half way between us and we completed the paperwork and delivery. This was as smooth a transaction as could occur. I would recommend Chris and Vern Eide Chevrolet for your next purchase.

had. Wayne and Mack were amazing to work with. They truly care about the buying experience and customer satisfaction. Thank you for making it easy!

presented clearly. We did not feel overly pressured to buy. If we are in need of a vehicle down the down, we would come back and take a look, thanks again.

truck, had all the bank paperwork done and sent there, said I would be in Saturday to finish process, all was good had a time scheduled everything! Saturday morning I get a sheepish phone call telling me they had sold the truck last night. I will have an extremely difficult time recommending this business to anyone, if that’s how they treat a customer, good luck!!!!

Riley, our salesman and CJ who did our paperwork were AMAZING!! There was no pressure or problems. We were out of there in lest than 2 hours. We are so happy we choose Vern Eide! I highly recommend shopping with them.

tight time table when I got a flat tire. Vern Eide Chev found new tires for me and had me back on the road in no time. Awesome customer service!!

They answered all of our questions and were very easy to work with.

Thank you for delivering our new vehicle.

They were all very helpful and did not pressure for a sale. Answered all our questions. We would buy from them again.

to keep repair costs at a minimum

Wonderful customer care. I would recommend him to anyone.

Was able to get my vehicle serviced on short notice

It took one hour and 30 minutes to get that done. When I checked in, told the service advisor to put Mobil 1 synthetic oil in my vehicle. They then put bulk GM oil in my vehicle. Not happy!

the sale on my GMC

My salesman was easy to deal with and the finance person was very efficient. Overall, my buying experience was excellent!

will come back again for another lease

done in professional fashion.

promptly on short notice and a good job done!

us find the right vehicle for our needs

about trading to Wayne following up days later. Good personable people to work with!

Only concern is that cost far exceeded estimate.

Great staff, great service, great salesman. Every salesman I have had work with over the years have been great.

salespeople.I have felt there for over 30 years.

Cookies and coffee delicious. The service advisors were so efficient and kind.

I was very impressed with their sales person, Wayne. Their collision dept is awesome, also.

I appreciate that they did not try to up sale like some dealers do.

town. They went above and beyond to work with someone they did not know! Thank you so much!!

Used the premium pickup and delivery at my work and loved it!

general manager, finance director and the step in salesman who walked though all the options of my vehicle

Had vehicle issues and warranty company and dealership both said was covered by the other company. Went back and forth with finger pointing and wasted a bunch of time to find out of course I didn’t buy the right policy. Ultimately nothing was covered and I was without a vehicle longer due to both saying it’s covered by the other company.

different place that I ended up taking my car to. When I called the next day to tell the dealer about changing my mind, I was informed that I would have to pay the 45% restocking fee. When I then spoke with the service manager, he said I had to pay the fee due to it being “a very time and labor intensive process to return a part” and someone had to be responsible. This “fee” is over $200. Two other dealerships in the area informed me they wouldn’t make their customer pay this just for changing their mind. I feel like this is just a way to make money and to be honest take advantage of who was an extremely loyal customer. They have lost a customer who has not gone to anyone else for service in the 8+ years I have lived in town. Extremely disappointed.

I have a 2022 Chevy Trailblazer in which the cruise control quit working right after I leased it. He was on top of it to figure out the problem. Once he did and ordered the part then GM parts started with their agonizing problem of no parts. With no backorder date, no answer to when or any updates as to when it would be in. Mike kept me updated, offered me a loaner if I needed to drive to Minnesota to see family because of health related issues I rely on my cruise control. So almost 3 months later GM finally shipped the part and Mike got me in right away to fix my vehicle. His kindness, compassion was the only reason I did not throw a big fit and besides it was not his fault it was GM Parts fault! So any service you need take it to Verne Eide in Mitchell as they always go above and beyond. Also on a side note if you are looking for a new vehicle to buy or lease look up Trent the Sales Manager and his sales crew. I have worked with Trent for a long time and he is the most kindest person you will ever meet. He goes above and beyond to help you get what you need or want.Trent thanks for all you do to help me. You rock!!!!!

on my way very happy with the service

us advised on the repairs and cost. The entire experience was great and we will use this dealer again. Thank you!

Sales staff is always knowledgeable and there when I need them. Service department is always excellent as well.

People were very nice and helpful. Still at my age will continue.

with. If they don’t care enough to work with the customer after the sale, why should the customer work with the dealer before the sale.

on the great service and the way the helped explaining all the features of my new truck

and he provides excellent service. Thanks Aaron

experience at Vern Eide Chevy Buick GMC in Mitchell, SD. As you can see I gave it 5 stars, which I never do. I usually rate 4 stars when I am impressed. This was a very smooth process from beginning to end. More specifically I would like give high praise to my salesman, Wyatt. Not only was he extremely genuine, but also a true professional. He answered any questions that I had about the truck and the financing. He addressed any of my concerns with an expert response. His knowledge and experience in auto sales was far superior to that of the salesman that I encountered at other dealerships across the Midwest. His approach is quite relaxed and there was no pressure from him at all. After doing my homework and shopping around I knew the deal that I needed to make things work for me. At no time did I have to wheel and deal to get the deal that worked for me. He found a way to make the financing work better for me even though I came in with a really good offer from capital one. Not only did I get to leave Vern Eide with the truck that I went there to buy, but I also left knowing that they did their absolute best to make sure I was taken care of. Thank you Wyatt. Thanks also go out to Cody in the Finance department that did most of the work on the loan and warranty side of things. Thank you for your patience and for staying very very very late to wrap the deal up, Cody. They both stayed over 4 hours after closing, on a Friday night. I live 2 hours away from Vern Eide Chevy. I found the truck online, and contacted the dealership online. I didn’t feel at a disadvantage because I was so far away. I was taken care of just the same as if I lived in Mitchell, SD. Wyatt took a video of the truck and sent me additional photos of the truck to I could do most of the deciding through photos. Their online auto check from Experian allowed me to look at all of the vehicle history and make sure the truck was a good fit for me. If you live far away, please don’t let the distance stop you from taking a real look at Vern Eide Chevy in Mitchell, SD. You won’t be disappointed in their customer service. Your drive to pick up your new or used car from Vern Eide Chevy will be worth the time and gas. As far as the salesman Wyatt, and Cody in finance, here are a few words of many to describe them both. Knowledgeable Passionate Organized Personable Hard working Self motivated Confident Full of Integrity Honesty Patient Genuine If your going to buy a vehicle here ask for Wyatt!!

very accommodating. Tim did an excellent job explaining all the new features on our vehicle.

great to work with and I will be back the next time I am looking for a vehicle

thorough check on things. Great service as always!

traveling to Montana. The service department was phenomenal in performing this service timely. Kasee Hetland provided us with outstanding customer service and kept us informed during the repairs. Kasee even stayed late to make sure the repairs were completed so we could continue with our travels. The service tech, Erik Vaneverdingen was excellent and efficient. He even performed an unknown recall in a timely fashion. As a General Motors fleet owner of heavy duty vehicles, I wish Vern Eide's service department was in Georgia. My experience left a lasting impression for quality customer service. Kasee was outstanding and receives my gratitude and praise. Many thanks for everything!

prices, terrific personal assistance in our new car purchase. Five gold stars!!! Talks to Levi or Ryan. Simply fantastic!

went from making the appointment to the time arrived! They were very accommodating fit me!

helped immediately, and I was given updates on the progress of my repair. When the job was finished, I couldn't even tell where the rock chip was.

this dealership and their service department!! They were effective, efficient and very friendly! Our family would have been lost without them!!

Pam Engelland provided excellent service at the desk. She quickly made contact re: filters to be replaced. It was a busy morning in the service area, & Pam handled it very well. Service was completed in one hour.