Union County Kia

I would refer you to other people in need of service.

We are loyal customers. But we have had awful experience with Kia. So much wasted time and money. It’s ridiculous. Some customers get their car wash some customers don’t. They are not professional or consistent. And we will think next time when buying a car can we choose better.

Customer service is unparalleled and we are customers for life!

The dealership did the work and returned my car earlier than expected. The whole experience was very good.

We were in and out very fast. We will be we there next year again.

I trust them and their work. I appreciate it.

with this dealership.on my way to talking with a lawyer...

Representatives are eager to help and tell you about deals

and always gets an A plus from me in customer service. She makes sure you have a thorough understanding about your vehicle service. I will continue to get my service at KIA in Monroe.

Great customer experience at their Service Dept.

my car was serviced in a reasonable time. Thanks

Service was completed earlier than stated completion time.

Communication was good. Work completed in the time frame completed as expected that day.

I live in Virginia but I would rather come here for service .

It took about an hour and we were kept updated on timeline and progress.

understanding about your car before you drive leave

professional. I always return for my services here.

try to oversell

She was patient and got me in the car I wanted with payments I could do. 10/10 recommend working with her!

service department off top 5 star dealer 💪

Klassy Intense Amazing! Kould Include Autos with beds (truck) Kinesthetics Involved Automobile

very nice helpful and takes care of my needs for my car very pleasant atmosphere each time I visit the dealership, I will be happy to recommend kia to my family and friends.

Service is performed in a timely matter.

more expensive than I expected. The people there have always been courteous and professional. The car has been great with no mechanical problems so I was expecting maybe a bill of less than $200. But $1,200 plus was a shock. What would I have done if I hadn’t had a credit card to ransom my car?!! Are you sorry that you asked for my feedback?

responsible and respected good very much 👍 😀

From start to finish from Greeting me until I pulled out with a Brand New Car. Such a wonderful young Man. He was kind, understanding, professional and got me all that I asked for. Very knowledgeable, down to earth, he didn't pressure me or waste my time. He is a real Asset for Kia. When you go in ask for him, he will get you what you want and you will have a great experience at the dealership. Tell him Kim sent you!!! :)

We had misread the date of our appointment and came in a day early. The staff put us in no problem and we were in and out earlier than we anticipated. I highly recommend this dealership and their services.

serviced at Union County Kia.

I always look forward to dealing with her on my cars service needs

Dealership is always clean. All services are thoroughly explained

My remote I bought didn't work wouldn’t program. The completed some recalls work. Told me to come back they would complete it. I haven’t heard from them.

the road 2 days later... Less than 30 days later it was at the Nissan dealership getting a new battery and Alternator. When I reached out for guidance since I bought it not even 30 days ago I was told "I was sold as is ". End of conversation. Even though nobody was at fault per say...... A free service or car wash or SOMETHING would have been the correct response. Instead I was left with a 100 dollar tow bill, 200 dollar battery bill and 1500 dollar alternator bill within 30 days of buying a van you guys gave the thumbs up on! THANKS FOR NOTHING!

She very informed and confers with me during the wait to let me know what is due and what is up coming. Im always glad to see her face. I know I will be taken good care of.

I appreciated them taking my car in for tire repair even without an appointment.

I have never had a bad experience in this service center

smoothly. Subsequent service visits have been handled politely.

Their service is quick, and the people are friendly and courteous!

She was very helpful and friendly. Always have a great experience at Union County Kia.

compassion and kept me in the know of everything. Thank you so much.

while waiting for your vehicle and they communicate very well!

Everything really went really smooth thanks, Racquel.

get the work done in a reasonable time with quality work.

row!

whenever I get my oil changed

Very knowledgeable and helpful staff. service was quick! Excellent easy

The visit went smoothly and was very quick, much faster than expected!

never had any problems. Keep up

They resolved and check my car.

not fixed. Also, I reached out to my advisor and have yet to hear back, and it's been almost 1 week. Not to mention, I never received a courtesy follow-up. So I will be taking my vehicle to another shop to correct the problem, which is very unfair to me.

maintenance needed. I will only go to this dealership for service, the entire staff in service is great. Emma answered all of my questions and was great to work with. Made servicing my car stress free