Team Hyundai Of Bend

dealership was while trying to do a KBB cash offer for my vehicle. I would not recommend using this dealership for any of your car buying or selling needs.

inspect the jeep before they sold it to me. No help to resolve issue, DO NOT PURCHASE ANYTHING FROM THIS PLACE!

SHADY SALES TACTICS. SPENT 3 DAYS TRYING TO BUY A VEHICLE TO ONLY BE LIED TO MULTIPLE TIMES AND MISLED. NO ACCOUNTABILITY FROM THE OWNER.

He knows his inventory and found us a great Hyundai. We purchased the Tucson. Bryce has followed up with us after the purchase, these newer cars have lots of different features our trade in didn't have. He's a patient and great teacher. The whole group at Team Hyundai are super folks!

I would only buy a car from Joe.

with the air bag light, we were assured that the issue was under warranty - after 6 visits we were informed they needed $3000 to fix the electrical harness. YOUR company ripped us off!!!

Joey Vuylsteke was by far the best sales man we have ever hard! so personable wasn't pushy at all, handled all of our last min thoughts and choices to see a few other cars before locking in the deal! Gave me his opinions ( which I LOVED) and hung with us even after 6 so we could clean out our trade in! The GM was just as amazing in helping us get the best deal and close our deal feeling anxiety free about our payment! Team Hyundai of Bend will be our dealer for life!

Stay away and don’t even bother doing business with this terrible dealership. They are scamming pieces of xxxx that will lie and lead you on just to attain your information to try and sell you over priced lemons of a car. They recently promoted a scam monopoly flyer sent out through the mail to deceive you just to bring you in. Don’t give them any information because they will sell it to a third party.

Our sales person, William, was great.

deserving of a 5-star rating. The staff is incredibly kind and attentive, making the entire car buying process a breeze. From the moment I walked in, I was greeted with genuine warmth and professionalism. They guided me through every step, making sure all my questions were answered and that I felt comfortable with my purchase. The seamless and easy process, combined with the friendly staff, truly sets Team Hyundai of Bend apart from the rest. I highly recommend this dealership to anyone in search of a stress-free car buying experience.

process to purchase car. Recommended to others looking for low price high warranty new car

Bryce had everything ready when I arrived

way to help answer questions.

pleasant car buying experience I've had. Besides the courteous sales and finance people, the price was less than what another dealer was advertising...by a lot, the loan rate was the lowest in town, and I got the car that I wanted. What's not to like??

The sales team answered all our questions and gave us important insight to the 2023 Tucson Hybrid.

these guys are professional courteous and willing to go the extra mile! They put the customer first without all the pressure and hype. They found me the vehicle I wanted and drove 8 hours to go and bring it to me. This will definitely be my go-to dealership from now on.

Hyundai of Bend. I'm still not sure if it really happened or some fairy godmother came along and waved a wand and just made me think it happened. I've purchased vehicles before. Generally what happens is they promise one thing, do another, keep you there for hours, and wear you down until in the end you agree to things that you probably wouldn't agree to if you weren't exhausted and in desperate need of food and a stiff drink, kinda like the evil Queen forcing the apple on poor Snow White. The team at Hyundai was the polar opposite of that scenario. The online sales associate stayed in contact with me but wasn't pushy. I was in desperate need of a new vehicle, completely stressed out, and not my best self when I told her there was no way they were going to get me into a car. After all, my truck, which I loved but was on its last legs, looked like it had done a stint as a maintenance vehicle at Jurassic park, or had been attacked by an ogre with a giant club. I had had some life problems and to say that I was financially challenged was an understatement. It probably would be more apt to say if financially handicapped at this point. She maintained that they would be able to help me, so in part just to prove them wrong, and in part desperation, I pulled into the lot. I was immediately greeted by one of the nicest people I've ever met, let alone the nicest salesman. He stood there, the epitomy of patience, and listened to me rattle on about how there was no way they were going to be able to sell me anything (and all the reasons why) but I had stopped in anyway. Somehow that didn't faze this great group of folks at all. He showed me a car he thought would work for me while the miracle worker in charge of finding loans worked some kind of voodoo or sacrificed to the Gods or something because three hours later I was saying goodbye to my truck and in a new-to-me vehicle. I hadn't been pushed. I had been talked to like the most valuable customer they had ever had, introduced to everyone from the General Manager to the Service Manager, and treated like Cinderella at the castle the night of the ball. (I keep expecting my new coppery-orange colored car to turn back into a pumpkin or something, but I just checked and it's still sitting in the driveway.) If you're looking for a vehicle, follow the yellow brick road and go see Joe the Salesman, who is a Prince among men, at Hyundai of Bend. It may not be Camelot, but he and the whole team were surely gallant and helped damsel distress. I'm sure they could do the same for you.

The finance process was very streamline and efficient.

faster than expected. Tim, the salesman was very knowledgeable on the product.

the whole buying process incredibly easy, and as I was waiting around to sign my paperwork, the others were very kind and kept me company. Such a pleasure to work with!

fantastic help with my decision of my purchase.

!! No Hassel no fuss, honest business. Would highly recommend this organization, to anyone.

look immediately and got me out of there in minutes. It was a great experience!

Explained the whole buying prosses and gave us time to discuss privately

The whole process took less than 2 hours. Love the new Ioniq 5.

car. Salesman and finance agent answered all our questions. Took us thru the process efficiently. Everyone was courteous and pleasant. We worked out a satisfactory deal and now have a new Tucson.

Even thought we didn't come to an agreement on the price I was wanting to pay, they did come down to what was a fair price on the vehicle I purchased. They are friendly and professional, I would buy from they again

The entire team was super helpful. The care and passion the whole staff exudes is amazing! Will definitely be shopping here again.

Need to be more giving on trade in value of Hyundais that you are trading in especially with low miles and high retail value

He was very flexible with our schedule and addressed our questions.

been there for new cars

entire team was great! I definitely recommend them!

The staff was a great on answering all of my concerns…

They where not pushy at all and worked very hard to find us the perfect vehicle. Tyler our salesman was amazing and worked very hard for us. Logan our finance manager was also very fantastic, he was very polite and got us finished really quick since we had our 4 year daughter with us. Great job team.

vehicle! Easy, simple, friendly and professional. Could not ask for a better experience!!

Definitely will be bring my friends into this amazing dealership!

The whole team was very professional and fair. I went to several dealership to find an electric car and they happened to have the exact one I wanted.

and the personable attitudes off all the employees there will definitely be back for future purchases and family referrals are a guarantee!!

The whole team here is caring and very knowledgeable. I will always recommend them!

Will return to talk with him.

for buying just to get a vehicle trade in value.

a vehicle for two days until I could make the three hour drive to Bend to test it. I was assured that if I wanted to purchase the vehicle, that money would go toward the purchase price. I was assured that if I did not want to purchase the vehicle, 100% of my deposit would be returned with no trouble or fees immediately. I was told the money would be returned last Friday, it was not even pending. They were unable to help me resolve the issue over the weekend, so I reached out Monday. I was assured the money would be returned (the card reader was blamed for the delay but I was told it was then fixed) I was even provided an authentication number when the money was supposedly returned. Another 4 days later... still not even pending to my account. To say I'm livid is an understatement. I feel deceived and robbed and truly hope someone at that dealership will make this right. The unprofessionalism and dishonesty has been profound. Definitely cannot recommend going into business with these people.

faulty sunroof in Feb after they said they would fix it. They never honored their word.

salesman Tim Soucie in April 2021. I live in a small town in Eastern Oregon about four hours away from Bend that doesn't have much of a vehicle selection. Tim and I came to an agreement on the price of the car and he even told me he would throw in a new set of tires. I told Tim I would meet him at the dealership that Saturday morning between 11 a.m. and 1:00 p.m. I told him I was driving four hours to his location and would be purchasing the car because I was not driving four hours for no reason. He texted me that we have a deal. I drove to the dealership two days later that Saturday morning and arrived 15 minutes early at 10:45 a.m. When I arrived at the dealership, they told me that someone was already test driving the car that I had made an agreement to purchase. I told them I drove four hours to purchase this car and already made an agreement with Tim Soucie to purchase the car for the price we agreed upon. I showed two employees the text message exchange between myself and Tim Soucie where he even texted me "deal" on the vehicle. I was told there must have been some mistake and was asked to sit in the lobby while they figured the situation out with the manager. I waited for about 20 minutes with no one helping me. The sales team were going in and out of the manager's office during this time and would glance over at me through the corner of their eyes but made every effort to avoid me. Finally, tired if being ignored, I asked one of the salesmen, what was going on with the car? He told me the car was already sold. I was upset and repeated that I had driven four hours to purchase this car and their employee had made an agreement with me in text. I was told that the manager said there was nothing they could do. I was very upset at this point and left the dealership before I lost my temper. I still have the entire text thread of the written agreement between the dealership and myself. This is Breach of Contract and also a violation of Oregon Law (non-criminal). I sent an email addressed to the General Manager of the dealership requesting resolution but did not receive any response. I am confounded at the way I was treated by this company. I would not recommend doing business with this dealership.

care less - next stop, litigation. This was second Hyundai, loyal customers, to be treated like this shows no integrity in the Company

team was very personable and friendly. No pressure. We drove away with a new Hyundai and a good deal. Very satisfied with our purchase. Thank you.

Warr. He was really helpful, and I couldn't remember his name, then this morning I found his card.

Just before signing contracts we were suddenly told the price was wrong because there was a mix-up and they figured the wrong vehicle which was less expensive than the one we were purchasing. We were also promised 0% financing and a delayed first payment repeatedly during negotiations. When we went in to sign the papers we found we were being charged 4.19% interest. It was then that we were told that we could not have both 0% and a delayed payment. They were obviously hoping we would not read the contract as we were signing a zillion documents. This was a complete manipulation from beginning to end. This is a sleazy dealership. Do not purchase from them.

easy going, real car sales assistant I have ever had the pleasure of working with. The whole team (Austin, Scott, Troy, Greg) helped to make our car buying experience great! No pressure, no bs, no greed- just a great Ford at a great price! This is the place to go if you need a new to you vehicle. Thanks team!

need a warranty in order to get loan approved through OCCU, I called Oregon CREDIT UNION. They stated this is a LIE!!!!