Weston Kia

purchase a car in a hurry. We called Weston Kia and spoke with Russ Solnyshkin. Russ was prompt and courteous in providing a quote and information on the car. We went into the dealership and the experience was top notch. This is a family owned dealership and one gets the feeling that they are taking care of the customer. Russ is exceptional and was helpful from hello until we drove out of the lot. Thank you Russ for the professionalism and making sure that everything was satisfactory!

Is a fabulous salesman. His customer service is excellent. He really listens to your needs and wants. Michael works hard to stay in your budget while still finding you the car of your dreams, new or used. In fact, I think so much of Michael I've purchased 5 cars from him over the years - all from Weston Kia. On Halloween 2024 Scott found just the car he was looking for and Michael got us a great deal. When I buy another vehicle I'll go back to Michael Mosier.

at Weston was enjoyable from start to finish. I found the 2025 Sorento Hybrid that I wanted and at a great price. I worked with Cameron Scruggs who was very friendly, knowledgable, and patient. He is true class all the way. I received an acceptable offer on my trade, and there was no upselling of any other product or service, though I did purchase an extended warranty along with protection packages but was not pressured to do so. The gentleman who handled the financial transaction (I’m ashamed to admit that I forgot his name) treated me like I was an old friend - conversational, light hearted, but also very informative. To summarize, I drove home with a smile on my face in a vehicle I love. Isn’t that the way it’s supposed to be? 👍😃👍

had in my life. I took my car here over a month ago because it was stolen and recovered, so the ignition and radio/back up camera needed to be replaced. During this month I heard nothing back from them on an update on my car, despite leaving messages and emails. My insurance rental coverage then ended, because their policy was to cover a rental for 30 days, and having still heard nothing back from Weston KIA, I had to begin paying for a rental out of pocket. (Over $500 down the drain and out of my own wallet) After a month of no replies, I finally get one short email that they were still waiting on parts, with no list of the parts or any estimate of completion. (So it takes them over a month to get parts…ok, sus and very much want to see the receipts of these and when they were in fact ordered) After waiting one more week and again, paying for a rental out of pocket, I simply couldn’t afford to wait any longer- I finally got absolutely fed up at not receiving any ETAs for when my car would actually be complete so I had a friend drive me to talk to someone in person to get actual answers and check on the status of my vehicle. All of a sudden all the parts that they were waiting for for “so long” had miraculously arrived just a couple of days ago and my car would be done in two days. (Also very suspicious my car was still in the exact same parking spot it had been when I left it there over a month ago, almost as if it hadn’t been moved at all during all this time) It wasn’t. Instead, I was finally called back and told that my car would be done the next day at 4pm- they ensured me this would be true. AGAIN- IT WASN’T. As of right now my KIA has been at the Weston KIA dealership for a month and two weeks. The repairs were a new ignition and radio/backup cam- and it took them OVER A MONTH to get parts. Supposedly. I cannot even explain to you how shady this place is. Don’t go here, literally just save yourself the heartache of being completely lied to and ignored. Weston KIA is like if your most toxic relationship was a dealership. They promise, they’ll do better next time- I promise you, they won’t. Dump them and never come back.

with Darshay. She is knowledgeable, fun, thorough, patient, and amazingly generous and supportive. I drove a fine used car off the lot yesterday and couldn't get it to turn off last night. Darshay, bless her, 1) answered her cell phone at 9:30 pm, 2) tried to coach me over the phone to deal with my incompetency, and 3) when that didn't work, jumped in her car and drove 25 minutes to my home to straighten it and me out. A house call from a car salesperson? Unheard of. Find a reason to buy a car and go get it from Darshay!

based on our recent aborted sales experience. We put a deposit on a Hybrid Kia Sportage SX Prestige that the dealership's representative wrote was at the port of Tacoma and would be at the dealership in a couple of days. By text, we agreed to the interest rate of 1.9% and a sales price for the purchase of the vehicle. That car went elsewhere. Our deposit was then moved to another vehicle that was to be delivered several weeks later around July 4th on the same financial terms. The vehicle was not delivered. We waited until July 19th when the vehicle arrived at the dealership. Once physically at the dealership, the dealership representative advised us that he could not honor the interest rate we had agreed upon both in initial texts and all along the wait period, and increased the interest rate considerably to around 6%. When we decided to purchase the car in cash instead of financing at the much higher interest rate, the dealership representative increased the sales price of the vehicle significantly over the sales price that we were promised at the onset of the agreement - terms that were to convey, according to the dealership representative to the end of our sales transaction. We left the dealership without the car. The next day we purchased a Hybrid Hyundai Tucson Limited from an honest, reputable and transparent dealership.

to bring the car back for recall issues every time they touch it something else goes wrong that was working when we brought it into them. Love our Kia Sorento no issues with the vehicle when we take it in it's running fine we get a recall notice schedule an appointment go in and low and behold they broke something or caused additional damage and trying to get them to resolve that has been horrific. The text do not always seem knowledgeable in the basics of Kia one couldn't get the vehicle started when the key fob battery was dead which they were going to replace when I instructed him on how to do it he said oh yeah I forgot Kia does that another time they weren't able to get the fueling latch opened and had to show him where the button was in the back those are very basic things I'm not a mechanic I'm not mechanically inclined by nature and was able figure these things out. And customer service has been horrible from the get-go but they're always willing to recommend that maybe we should upgrade our vehicle again we love this Sorrento and have no intention of trading it in upgrading it etc and it's insulting when we go in for a problem to be resolved and they're like oh maybe it's time to upgrade if we choose to do that it wouldn't be from them. Unfortunately our vehicle was on the seized engine recall they had the vehicle for 30 days we were provided a loaner no real issues there however they did damage to other areas of the vehicle the AC primarily when this was brought to their attention they did not fully resolve it took it in recently for a new recall the hgcu fuse and when we left the steering wheel is shaking and it's making a weird noise on the driver's side the hecu is part of the anti-lock braking steering system from what I've reviewed and now we're going back to figure out what damage has been done now mind you it was running perfectly fine when we took it in to have the hecu fuse replaced and now it is not spent all day of a Monday there and will be spending all day of this next Monday there no loaner car provided which for my review on all recall issues key is to provide you with a loaner car I will be following up on that this next Monday they offered me a shuttle within 7 miles of the dealership we don't live within 7 miles of the deal dealership unfortunately so just really frustrated somebody was supposed to call us back after 2:30 on Tuesday heard nothing left a message on Wednesday heard nothing went in on Saturday which was our next day off the vehicles just been sitting luckily we have a second vehicle but we have two vehicles for a reason we have different schedules so not all that convenient just frustrating and mostly with the service department the people behind the desk have been fine don't really get to talk to the text I did speak with the service manager he assured me everything would be taken care of however he's gone when you pick up the vehicle not there on Saturday no follow-up call from him if we were satisfied or not received a text message thanking us for bringing our vehicle in for service that was received over a week after the fact and it's an automated because we're still not satisfied and the vehicles still not fixed and the text message says let us know if we can be of any further assistance this is actually a little insulting if we had our choice once this recall issue is resolved we plan on never returning to Weston Kia service department I need to follow up because on the recall issues normally they want you to take it back to the dealership I don't think West and Kia service department would stay in business if Kia owners weren't forced to return to the dealership for service because honestly Beaverton Kia service department is no better and I think it has to do with job security because owners have to return to the dealership for certain things to be covered if we could go elsewhere we would

The sales manager was transparent and very responsive. I received honest, straight forward answers...no games. They were able to get the car I wanted and I got a great deal on it. Everything went very smoothly,

Very busy day, recommend not going on a Saturday afternoon

Weston Kia. Keith was friendly, knowledgeable, and highly stylish. He helped me find the perfect vehicle for my needs and made the entire process smooth. The process was straightforward and easy. This is the BEST experience I have ever had purchasing a vehicle. I highly recommend Weston Kia to anyone in search of a new car--ask for Keith Stokoe.

Customer service the worst. They’ve had my car 4 weeks, no diagnosis, no action, no reply. I’ve visited 3 separate times in the last month only to find car isn’t done, or they haven’t started it yet. No escalation, won’t return calls. AWFUL.

hemmed and hawed over the amazing options he presented. He went over them multiple times and even offered to go over them on the phone with my significant other.

They will keep your car waaaaaay longer than need be due to them prioritizing oil changes over honoring their warranty contracts. They cost me over a thousand dollars for a rental. They then asked me to email my rental invoice in an attempt to reimburse my rental costs only to give me an email address that doesn’t exist, and was bounced back as soon as I sent it. Not sure why they felt like doing that, but that’s their own pettiness. 0/10 would not recommend.

myself of this car so I never have to deal with them again, I am. Kia service is so trash! I am currently pulled over on the side of the road to write this review because I am so frustrated with them. Since the beginning, working with Kia has been a NIGHTMARE! The first time I brought my car in to get serviced, a Kia employee stole $200 worth of gift cards from my car that were going to be used to buy winter coats for children in need. Kia’s response was to take me to Walmart to buy $200 worth of coats/jackets (although the gift cards were to Columbia, big difference in quality). Next, only after a month or so of buying my car (brand new 2020 Kia Soul), it stopped on the highway, leaving me in a very dangerous position. Ultimately I found out the engine had to be completely replaced. My final straw is my Kia was broken into and attempted to be stolen and the service I just received from Kia was so subpar and lazy, I could’ve done a better job my own self. I just came in to get my window temporarily sealed and to set an appointment for an estimate. The guy did such a terrible half a$$ed job wrapping my window, I’ve only made it down the street and it’s already starting to come off. Very little concern or solution for the fact that Kias are being stolen all across the country. THEN I was informed that there is anti-theft software that can be installed for free, however Kia has never even thought to inform their customers of this. If I could give zero stars, I would

informative! He went above and beyond for us and was very patient. He provided the best customer service!

we found out later was a deal on the website offered as a sale. not 'special discount deal' like he made it out to be.

Great customer service. Did not feel pressured. Thank you Isaias and Mike for all of your help! We love our new car!

very social. Knowledge about inventory of parts and service

my expectations I would recommend them to others

there. Gary was very friendly and helpful! Thank you

He treated us with respect and not once pressured us. When I told him we had received another quote he went to bat for us and got us a great deal. We were very impressed with his knowledge, courtesy and his sense of humor.

It was warranty work for an after market warranty I bought.

family! Brad and the loan officer helped me and my wife to aquire a loan to secure our car and begin building credit for life

kia Always great service at weston kia with angela

willing to help in any way possible

involving a Kia that was broken into and damaged without adequate help from the insurance company. Alex set up a proper assessment, drug test , etc. Waited a couple of weeks for that to go through, and then found the perfect car for my son. He as so patient and kind. The financial person- was the same

They always let me know what my car needs and they fix it right away.

They treat you like family and are very helpful with any problem you may have.

that it would take to complete the work. They were thorough and rotated my tires while I was there. They completed the work in a timely manner.

application and friendly service Fun and great

our needs. One of the least painless vehicle purchases of my life.

is used ??

honest A very fair deal price wise

Everyone I encountered was professional and helpful and friendly. Shaun was especially so. Of all the car salesmen I have encountered over the years, he was probably the best. I would recommend him and Weston above all others.

all the information and got me the best deal

you quit texting me and actually call me

to answer any questions we have , makes it all so easy for me to buy a car. Professional and gives excellent service to me.

fair deals Made buying a dream

Very happy with the overall experience. Would definitely recommend to others.

Mike Excellent dealership with quality people

He helped me with my questions Everyone was very kind and very helpful

had to drive 3 hours and needed to wait for the weekend. Denny treated us great was very hospitable with considering drinks and such and then went far beyond with ensuring we had a pretty solid foundation for setting up the app and many of the features. This was not done with our Telly we caught from another Kia dealer in WA. In fact we learned we did not even use a good portion of the features included in our Telluride.

family and make sure you are heard.

We love Westons and this is now my 2nd car through them. Brad has helped not only myself but personal friends and family. He is always very inviting and not your car sales men but more of a personal person about needs and wants.

They answered all our questions. Very knowledgeable regarding Kia products and the auto industry in general.

willing to take the time to explain and walk us through the new technology in today's cars!

She is always so informative and in tune to our needs and wants. She makes sure that we understand everything about our new car and the process of buying it. She also makes sure we have her contact information and to please reach out anytime with any questions. I am a forever customer!

Clayton and our finance guy very helpful

wait very long, kept me informed of what's going on, would recommend Kia to people I know wonderful.👍👍👍😄😄😄

Quick experience. Seriously? Angela did a great job and provided wonderful customer service. The experience was quick and painless.