Denise was a pleasure to work with and the process was
simple and effortless. Thank you!
— Katie G
How we checked this
- Submitted Jun 20, 2026
- No proof of purchase was attached, so this review is unbadged.

1100 East Broad St · Elyria, OH 44035
from 1,058 reviews
Showing the latest 50 of 1058 reviews.
simple and effortless. Thank you!
— Katie G
easy as possible. I was very satisfied
— Fred
professional but very entertaining. She went over the vehicle several times with us, and explained if we ever had any further questions to stop on by. I would definitely recommend her to friends and family members.
would. However, it was very expensive for the service I had done. I will look around next time and try and find a new place to get work done.
— knarf359
beginning to end . I recommend her! 10/10
purchase process easy. Justin also explained my finance very detailed. There is no any pressure with them, I recommend to anyone who likes to purchase GM vehicles from them.
Everyone was always pleasant and helpful.
She helped make the whole process so smooth and easy! Not only did she make sure we got into the vehicle we wanted, she helped set everything up before we left! I highly recommend giving her a visit to buy your next car! Thank you Denise!!!
information prior to my arrival so that when I arrived later that day, everything was pretty much ready for me. She did a wonderful job explaining everything about my new vehicle. Denise stayed well after closing to get my OnStar set up and make sure everything was taken care of.
I would highly recommend to other people.
— kmwarns
She did a great job. Also very happy with the finance guy. He was outstanding.
the car buying process easy and actually enjoyable. I will recommend Sunnyside Chevy to family and friends.
Very unreliable vehicles. The workers are not helpful at all. After making the sale, they do NOT care how it goes from there. I went back the DAY AFTER buying my car. Then about 6 more times within 4 months of having the car. To top it off the transmission is going out, I took it there they changed the oil and gave the car back to me. Pulling out of the parking lot I noticed they didn’t fix the problem at all and went right back, just for them to keep my car for 4 more weeks and make me pay 700 out of pocket, which STILL DID NOT FIX THE PROBLEM, because they are constantly giving the run around and going the cheaper route for them!!! I would NEVER recommend this dealer!
They took the time to listen to me especially Dense G
The staff was friendly and helpful.
— kt
They went above and beyond and exceeded my wife and I’s expectations. This was one of our best car buying experiences we have ever had!
the best deal possible ! I highly suggest you go to Sunnyside and ask for denise!
— nwittcop
Spent $1000.00 on a tune up and ended up needing a new $6000.00 transmission a few days later. They didn't even tell me there was an issue with the transmission.
— pissed
She was very informative about the vehicle we were purchased. We did not feel uncomfortable at all throughout the entire process. Most dealerships are so worried about getting purchase that they make customer feel uncomfortable. This was not the case here. Denise Gurnack made us feel welcome the entire time. We are so happy with the purchase of our 2025 Chevy Traverse High Country. Such a spacious and good looking car for our family of 3 and 2 dogs. Thanks Denise for helping us find our family vehicle! We will definitely recommend Sunnyside Chevrolet.
Service was performed as quickly and smoothly as possible. Service personnel were courteous
I was on family vacation in western Ohio, and found a Equinox EV with everything I wanted (even color) and nothing extra. The impossible mission was to get good prices on new car and trade in, mostly via text and email (I was on vacay), and the fo the entire transaction on the way home to Philadelphia. I chose to take the mission. Denise Gurnack and Sunnyside Chevy made the whole thing possible (and easy) and I drove home in my new Equinox (which I love). Thanks Denise
The entire sales team was great! It was very smooth and easy purchase and we absolutely love our new vehicle. Huge thank you, Ashley! Keep being a rockstar!
!! Terrible experience! They treat you horrible and the service department sucks!! There is no reason to own a vehicle for two yrs and be in service 9 times and it’s been broken down for 3 weeks now since my extended warranty expired!!!!! Please don’t waste your time here!!!!
— Pissed
Samantha was also nice on the phone even if we didn’t get to meet her.
I enjoyed working with Rick…he made the preowned car purchase process easy and was extremely flexible with my timing and work schedule. Would buy from Rick and Sunnyside Chevrolet again!
We explained the issue we were having and it seemed like it was an issue with the recall of the valve. Getting up to highway speed when getting on the freeway, when pressing on the gas the vehicle doesn't get up to speed it gets stuck trying to even get to 60 and the same with getting past 60. The vehicle also feels like it's running hard and has a vibrational feeling on/under the floorboard and while this issue doesn't happen every time, it does happen multiple times and every day. We explained all of the above to the rep and he said they would run the diagnostic. We waited and then a different rep came and said there wasn't anything showing on the diagnostic test but that a wheel bearing was needed and the vehicle ran fine. We asked where the mechanic drove the vehicle and was told just on some route but not the highway and on the highway, getting on and up to speed, is when the issue happens. The rep said he'd go back and speak to the mechanic, returned, and said the mechanic stands on his word and wouldn't take the vehicle on the freeway. We feel like we wasted $200 (or rather $198) and more specifically for me I liken it to when you go to the doctor because there's an issue but you're told there's nothing wrong or they can't find anything. A diagnostic test isn't absolute and it's possible it won't catch the issue that's happening with the vehicle. and since we're still having the same issue we think this is one of the times the diagnostic didn't catch it. We don't think it would have been the worst thing to actually take the vehicle on the freeway to see what the issue is since it's not an issue driving on the street. Our issue with the wheel bearing which was quoted over $600 is what if that wasn't/isn't the issue and the vehicle would still have the acceleration and vibration issue. But, the mechanic didn't feel the need to do any more than he did. I could have taken our vehicle to a closer dealership, however, for the last 7 years, I chose to come back to Sunnyside an hour away to have it serviced because I purchased it there. I would have recommended the dealership in the past, but now, I'm not so sure. I don't remember the fella that told us what the mechanic said or his/her name either. I'm sure the dealership service department can find out who it is in their system. The only person I have had contact with in the past is Tammy Kopp. I don't remember the others I'm sure I've had contact with but never an issue.
! He was upfront and honest with us from the moment we walked in. He worked with us to get us the best deal he possibly could to make sure we were in a comfortable price point. This is the second vehicle we purchased from Rick and I am beyond pleased with his service and the service we received from Sunnyside Chevrolet! I will continue to purchase my vehicles from Rick and Ryan at Sunnyside! They have made me a customer for life!
— jax4402
We were looking for a car for our daughter and Rick was very patient with her. Finally she decided and she drove home with a new Trax. Thanks Rick for all your help. Your not just a salesman, you work with your customers.
finally at Sunnyside Chevrolet. Working with salesman Rick Belsito was such a pleasure. He was so nice to work with and I feel like I received a great deal.
— suezq714
He greeted us at the door and gave us prompt service and answered all of our questions. First class!
fun! We drove from Dayton, Ohio and were highly satisfied with the friendliness of staff. No one was pushy or pressured us to pay for their upgraded service plans. Highly suggest going to Sunnyside and seeing Denise.
— apence13
Did good work in a decent time.
made the ride worth while, he was very personable and professional. i would definetly do it again and recommend him
— billnic
He is a great advantage for Chevrolet in Elyria.
Understood or needs and gave is all the best options. Very knowledgeable. Would recommend him to others looking for a vehicle.
— mxp65
payments for the type of car I wanted. He cares about his customers!
— Bigshree
shiit about the truck would recommend Mmmmmmmmmm
— wm196740
She made the car buying process very easy. She was a great communicator and was able to get us the exact car we wanted for a good price! We would definitely go back to Ashley in the future:)
— Ahrs
Chevrolet. I have leased 2 vehicles in the past and just recently purchased 1. Rick took the time to listen to what I wanted and needed from a vehicle for my family. Friendly, curtious, honest and patient. His extensive knowledge of financing and leasing options was crucial for helping me get the right vehicle that I could afford. Never felt pressured, or rushed. He took time to make sure I understood all my options and was comfortable through the car buying process. Even after my transaction was complete he has been available to answer my questions. Truly a high level of customer service and I am so greatful. Sunnyside is really a fantastic dealership and has a welcoming sales and service department. The sales and service areas are clean and comfortable. I would also highly recommend their service department for maintenance. They are competent and knowledgeable and the pricing is reasonable. I went to them for any maintenance I needed with my last 2 vehicles and will continue to do so for my newest purchase.
Our salesperson Ashley was great at getting us information everything about the vehicle, sent a detailed walkthrough video, and handled just about everything over the phone prior to getting to the dealer. We were in and out of the dealer in record time!
They earned our business even from out of state. Ashley U. was open, honest, and transparent from the get-go. There were no games. It was quick and seamless and she got the job done! 20/10 recommend her.
. I bought 2 Equinoxes from her! She did a bang up job for me and my wife..... Now the service dept leaves a lot to be desired.
courteous of our time, especially the patience they demonstrated with our two toddlers acting out at times. No hard sales tactics, a simple straight-forward approach, and wonderful experience. I would be happy to engage with Rick and Bob again when searching for another vehicle. High class the entire way around.
Everyone was kind and professional. I would recommend this dealership in the future.
— Tr3x2011
They answered all my questions and provided me with more information about my new car and upcoming services.
including the purchase, service, body shop and parts. They really know how to do business and take care of their customers
We are out of state and she provided every piece of information that we requested - pictures, videos and history of the vehicles. I recommend purchasing your next vehicle from Denise at Sunnyside Chevrolet. Thanks!
Gurnack ordering the vehicle I wanted.
— myspan66
Knowledgeable sale staff tending to a great selection. Denise was great and made me feel at home.
next time I am in the market for a new car
— wrightre

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