Michigan connection.
Treated me with respect and showed effort to help me. Thank you again!
— RJ
How we checked this
- Submitted Jul 16, 2026
- No proof of purchase was attached, so this review is unbadged.


1333 East Camelback Rd · Phoenix, AZ 85014
from 1,100 reviews
Showing the latest 50 of 1100 reviews.
Treated me with respect and showed effort to help me. Thank you again!
— RJ
family and gave me the best possible deal.
again thank you
finance portion: less than satisfactory, The finance person did not follow through with what was presented. The end rate was better, but the "pitch/fast talk" bothered me. You need more honesty, less pressure to get my referral for overall satisfaction. Give the pre-owned sales unit bonuses!!! Blessings...
— GDSWOMN
I had an excellent experience with Brenden!
my son’s auto easy to complete. He is a very good representative of your business.
Competent and concise, goals accomplished. He explained the upcoming recall on the truck and we will set that up as possible.
would absolutely come back for him and the wonderful service and hospitality the entire team shows.
purchased from this dealership—but the excitement quickly unraveled. Just 29 miles into driving, the check engine light came on. A diagnostic scan revealed four moderate fuel system codes (P0172, P0175, P2097, P2099), alongside shaking at highway speeds and while braking—indicators of serious preexisting mechanical and emissions issues. It became evident that the dealership had cleared the codes prior to delivery. When confronted, they gaslit us, claiming the vehicle “would never have been sold in that condition” and that it wouldn’t have passed emissions—despite diagnostic evidence saying otherwise. They refused a return simply because payment had already been processed, forcing us to cancel funding ourselves through USAA. Adding to the disappointment, there was zero accountability. The used car sales manager and a salesman who wasn’t even part of our transaction were rude, dismissive, and downright disrespectful when we tried to resolve the situation. Instead of empathy or professionalism, we received condescension and deflection. We loved this van. What hurts most isn’t just the mechanical issues—it’s the breach of trust and how quickly it was discarded. Until this dealership shows they’re willing to stand behind what they sell and treat customers with respect, this review stands as a warning.
wanted to give a shoutout to Diego, the salesman who helped me throughout the process. From the moment I walked in, Diego was professional, friendly, and genuinely helpful. He answered all my questions with patience, never made me feel rushed or pressured, and took the time to make sure I found the right vehicle for my needs. The whole process,from test driving to financing, was smooth. Overall good experience.
should have never been treated this way. I am disappointed that Honda did not take responsibility to resolve the issue immediately. I am so frustrated with how dealerships do business. Honda showcase did not commit to my satisfaction, they did not respect me as a buyer and they did not provide me honesty.
— Patty
I can’t thank Showcase Honda enough! It was a great and easy experience for sure!
— Jas.
kind! I enjoy coming there for my cars.
— VKX9
Prompt with timing, easy scheduling, keeps you updated while service is being done.
but everyone else was good.
I really appreciate their efforts!
Hondas (one is a 2014 Accord and the other is a Civic 2021). She is very good and fast with diagnosis of problems, and very accurate with the estimate of time to resolve the problems. She is a great asset to Showcase Honda. On the few times when she was not available, her "backups" were good, but not as good as she is. Prices are a little high, such as oil change, but one has to pay for performance, which means how quick it is done and completely satisfactorily done.
detail about the car feature and how to use some of the technology. Excellent
I tell all my friends how about Showcase Honda. Always get great customer service. Love James in the service department.
Process of purchase went efficiently. Abel was the best salesperson I worked with.
who I also trust —Peter Richard always greets you with a smile and is so so courteous.
the guy took care of me very good
— ANDYHOJO
and I was so happy to get my new car
Recommended 100% to family and friends . Purchased a car and super happy with the choice
Got there and told to wait an hour. Another nearby shop repaired in less than 30 minutes and done as a drop in.
Quality work and transparency! Colin is the advisor I choose. He is awesome and took great care of me and my Passport!
— ABinPHX
I’ve been working with him for over two years and am thankful for that. He’s professional, friendly, and always prioritizes helping the customer any way he can. I highly recommend choosing Austin as your service advisor at Showcase Honda.
— cweiss3
Happy with the dealership.
The experience was easy and quick in purchasing a new 2025 Honda Accord.
— ewingant
care of. Carefully explained everything and even got a clean car out of the deal!
service provided by showcase honda that i would recommend them without reservations to anyone.
of time. Robbie was not a pushy salesman.
— JCALIMAG
Austin took his time and walked me through the work that I came in for as well as additional things that I needed to take care of. Didn’t feel like he was trying to upsell me, so won by business in the future. Thanks
Once he found the problem, evrrything was done quickly. I was also kept informed.
that we bought had features that it did not have. To his credit though, he was very honest about his mistake and even told his boss, somebody named Rocky. There was also a mistake on the car that we bought because it was supposed to be $27,700 and they charged us $28,200. The unfortunate part about this is that I needed it to buy a car and so I purchased another car from you. The car salesman was very apologetic and seemed very sincere, his boss could not have cared that we bought a car and had to return it the next day. I had a horrible experience in purchasing this car and I can assure you I will never recommend Showcase Honda to anyone. I don't know that I can prove deceptive practices, but I don't know what else to call it. The price difference between $27,700 and $28,200 I have the paperwork proving it. Most people I talk to believe that car salesman and car dealerships have a reputation as being dishonest and unfortunately I cannot dispute that.
fees in the most professional manner! I really appreciate him being patient with me and doing all he can to work with me, while also maintaining kindness and professionalism. It’s been very difficult to pay over $4800 in one car maintenance fee and I had to get help from one of my daughters fathers just to fix my car!? And than I had to pay another $1200 in May less than 6 months later!?
I Every thing was very good explained, thank you so much . ALPHA AND OMEGA AUTOSALES .
They’re just liars. They’re supposed to take take my wheels off my old car. It was all gravy before the papers are signed and then after it’s done, they don’t they a xxxx
— JOHNCAPE
Could not but was told to return if the problem reoccurred. Very professional Fh m your .
— Ray
he kept his word about everything , great guy with a great team
atento y amable el servicio es excelente
they weren't just trying to sell you like most people, they actually talked and made you feel good about a decision. they were very professional and i will be coming back for my next car!
our first 2-car purchase together. Great attitude and service!
Cassie is absolutely amazing to work with. Whenever we need service work done we always book our appointments with her.
great job also showcase Honda is fast reliable
On time and cost less than expected. I still think the business should furnish Obers
— Von
friendly, knowledgeable and helpful! I also interacted with Dana Gonzalez in Finance. She was very professional and helpful.
Thank you very much for your help! - Kathryn Rich
Richard has been fantastic to everyone in my family from my grandfather, grandmother, mother, and to me. The sales people at showcase suck and we will never buy from them. But we will always come back for the service. 11/10 stars. They have never steered us wrong and we always reccomend showcase service to everyone.
into our deal to make sure we left happy with our new lease.
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