Purchased a CRV hybrid from Shenango Honda.
Had phenomenal service from Maurice Wilder! Very knowledgeable !
How we checked this
- Submitted Jun 22, 2026
- No proof of purchase was attached, so this review is unbadged.

3965 E State Street · Hermitage, PA 16148
from 315 reviews
Showing the latest 50 of 315 reviews.
Had phenomenal service from Maurice Wilder! Very knowledgeable !
have bought my last three Hondas. She is knowledgeable, personable and dependable and a person of integrity. She knows the business well and is kind, courteous and very helpful. She is the best! It feels good to know that I can call her anytime with a question and that she will stop whatever she is doing to answer my questions. Shenango Honda is fortunate to have someone of her quality representing them.
I stop with questions approx. Once a month She is very informative, pleasant & helpful. She is very patient and pleasant....even with a pest like me
used car. She answered all my questions and if she didn't know the answer right away, she got the answer for me later. She even ordered a cover for the cargo area that was missing, for no extra charge to me. Great doing business with her, would recommend her to anyone looking for a new or used Honda.
Mr Wilder. He was pleasant and WAS NOT PUSHY .. I hate a pushy salesman . . I appreciated that he gave me all the information I needed for the vehicle that I was looking at, while still giving me room to breathe and make a decision without feeling pressured. I’ll definitely be buying future my cars from him.
— luv1417
My saleswoman, Missy Heim is an expert sales consultant. She thoroughly explained the vehicle that I purchased, and offered to be of assistance if I ever had any questions or problems. The General Manager and other employees that I dealt with were also very helpful and welcoming. I highly recommend Shenango Honda.
— Lacarant
Honda, and it was a fantastic experience. Shannon was incredibly kind, cheerful, and attentive, making sure to answer all of my questions and help me find the car to fit my needs. She and the sales manager worked together to create a payment situation that worked for me. Jay was also very helpful, assisting me with signing documents and making the process as easy as possible. I highly recommend them both and Shenango Valley Honda!
Missy really treated me great and all of the people working there were awesome!!!
— pmacc
stars. She was very honest and a joy to deal with, she was also very accommodating with her time.
— Leunis4
saving car, Kaylah was an awesome sales person and worked out a fair trade valve on my truck for me. And then Missy finished everything up for me the next day. Thanks again!
2023 Kia SORRENTO for a 2025 Honda crv hybrid
Relaxed, no pressure, no games. Quick to respond to questions and providing info
— jtuna
Kinda far but, we decided to take a ride to see this used 2022 CRV. Nice car but, a couple of things were wrong I did not care for. Richele was or salesperson. She didn’t try and sell us on something I didn’t want. From the short time we were there she new I was pretty picky and knowledgeable about the car I wanted, and she offered if anything else comes in she will give a call. I thought to myself thanks but we won’t make another drive here. About a week later she called and said she might have a car for us to look at. It took a few days to get back to her and she assured me the car was nice. I took another few days to get there. Long story short the car was nice we purchased it and we were on our way after some haggling. Even though Richele was new to the business, she was very knowledgeable and confident of her job. I Would recommend this dealership and specifically Richele as she is an asset to Shenago Honda. Keep selling young lady. Bob her boss was also great to deal with. Keith and Paula G.
— KG
Very informative and thorough with explanation of the car and options available
Through their door. Missy was super professional and very patient. I felt very comfortable and at ease. I absolutely love my car.
second car from this dealer. Jay was very helpful and good to work with.
service. Highly recommend this dealership. Great car buying experience
friendly! It was a wonderful experience. They both stayed late to help us get home in a new car, much appreciated!
— haylee
and my salesperson Richele was just wonderful she walked me through everything and it was just the best experience I’ve had
— Chase
accommodating. They answered all our questions and handled my purchase in a professional manner, no pressure, and attention to detail. Love my new Hybrid CR-V! Thank you.
— cathie
then multiply that by 10. From Richele's warm welcome and careful attention to what I was looking for, to Mike and his help (huge), and Jay's masterful handling of the paperwork, my experience at Shenango Honda was beyond any and all expectations I'd had. I'm thrilled with the car and grateful to the team there.
— maloney
and easy to understand, great stuff all around, the car was definitely an upgrade and it's way more spacious, while retaining the fuel efficiency. Love my new car!! Ps. Having all this clearance means no more raccoon or opossum damage, that's a win to me. Definitely coming back for future business!
Much better than bigger dealerships where I just feel like a number
lease. A minimum of time. No nonsense. And my wife loves the car.
— Doug B
Jay is the best! He explained everything to me in detail in the new model HRV, and even things in the HRV that i came to buy out if my lease. They both made a nerve wracking situation easy and calm! And unlike another dealership which made me decide to come to Honda in the first place, i was respected as a woman and treated as an informed, intelligent consumer!! Hats off to Jay and Rob in the finance department
were interested in updating to a new Honda CRV. The business manager made the sale process easy and straightforward. We appreciate the entire team at Shenango Honda!
— LMiller
They must think they are the only car dealer around! They were asking almost 10 grand for a 16-year-old car! I offered what kbb said would be a fair deal. I was told that kbb did not know cars. And would not budge. So, left without car. Two weeks later and they still have the car and have lowered the price. The people I worked with are not listed.
friendly I can’t recommend her enough was a fantastic experience
pleasure to work with. Many dealerships employ high pressure sales tactics to get you to buy a car - none of that here! They explained all the buying options and then let us decide. Cliff"s explanation of all the "bells & whistles" on our Passport was first rate. We look forward to doing business with them in the future.
— 5bairs2
Highly recommend you talk to her if in the market for a new/used Honda.
Honda HR-V today! We were very impressed with our sales consultant Missy Heim. She was very helpful with our purchase!
— rktomko1
car. She made the whole process quick and painless! She made us laugh and answered all of our questions! Would recommend anyone to go to Missy!
ever had! Kayla and Cliff are so knowledgeable and helpful in every way. I would highly recommend Shenango Honda to anyone who is in the market for a car. Nice folks in every dept.!
doing when it came to what I was looking for. Thanks for all of your help getting to know the features on the vehicle.
Cliff Harriger and his Manager, Bob, at Shenango. These folks were incredibly professional and easy to work with. I would highly recommend working with this team.
— Dayno17
The man at the counter (half a hoagie at his desk) told me I had to talk with the woman (who was on a phone call with a customer since I entered the building). I had initially cancelled the oil change with the woman and this man made my rescheduled appointment. I cannot help to think that this man does not like to wait on a woman yet alone a disabled woman because a man walked in after me and he took full care of him! Do all disabled people get ignored here?!?
— Oklinn
We came in just to look at a Pilot and ended up leaving in a new (to us) 2020 Pilot. We’re very happy with our choice to buy from Shenango Honda.
Kayla was fabulous and ALL the staff were wonderful , knowledgeable and work as a team. This is a very no pressure environment. Everything was explained to me and my questions were answered. I only wish I had gone to this dealership from the start. Will absolutely buy from this dealership again. Oh and I LOVE, LOVE, LOVE my Honda Civic SI. Thank you so much!!
— knoss49
purchase, the experience was excellent. Missy gave me all the information needed for making the best decision, and Mr. Spencer made the financing process so easy. I felt they helped me make the best choices for my situation and I am so happy with my first Honda CR-V.
great experience I would go again ❤️
the past 15 years, and purchased 5 brand new Hondas, Each purchase has been an exceptional experience, no pressure and have been treated like family and have made some new friends along the way, Thanks Shenango
— JMK
experience! Missy was very informative and helpful, and the paperwork was fast
vehicles. Mike Morocco sold me the first two and Cliff sold me the latest. Both of these fellows were a bit different than typical car salesman. Neither engaged is bs'ing me or making false promises. The manager I though was fair I thought but I know his first concern was his own bottom line. The two things I didn't like were the last vehicle I got, I leased and Honda changed the allotted miles from 12k per year to 10k and I have to pay Honda 300 bucks unless I buy another Honda. In effect forcing me to stay with that line or pay up. I know that's Honda and not the dealership but the dealers could push back on that.
— deebee50
I was undecided whether or not I should buy the lease that I had or go into a new lease. Jay was extremely helpful and explained both options to me and I am very happy with my new car. Jay was very pleasant, professional and not pushy and I would highly recommend him to my family and friends. I hope he has many years at Shenango Honda and is considered an asset to your company.
— luann
This was the only dealership that had the vehicle I wanted, and Missy Heim was amazing from my initial phone call to confirm that the vehicle was on the lot to the test drive where she explained EVERYTHING about the car to waiting for my husband to arrive to sign the papers.
she was extremely helpful and accomadating. Made my purchase a very pleasant experience.
decision about making a honda purchase! Honestly I am a die hard chevy person and this was hard for me so I love the car and I'll see later how it holds up and decide if I go back to chevy or keep buying Hondas! Great experience and thank you Mark for your help
by not offering any discounts at all. They are also undervaleing trade in vehicles by more than 60%. I understand that they need to make a profit but, these people are sooooo gready that I will never step foot in this dealership again and have my intelligence questioned by such a lowball trade in offer. Maybe this is the place to go if you have more money than brains. Good luck
with our new purchase of a Honda Pilot. This is the third time I have worked with Cliff on a professional level. My husband and I appreciated the knowledge he had of the car and all of the components. We are still learning after several weeks about smart are new car is!
found my dream car working with cliff. He was blatantly honest. Nd didn’t try to throw a super expensive car at me once he knew the price range I wanted to stay in I appreciate his blatant honesty, as a young lady who has been scammed by other dealerships in the past this place was a breath of fresh air tbh( to be honest)
— Mocha

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