Vaughn was very knowledgeable, polite, professional, and
showed me the how to to my car
— CT
How we checked this
- Submitted Jul 15, 2026
- No proof of purchase was attached, so this review is unbadged.


6701 Essington Avenue · Philadelphia, PA 19153
from 4,778 reviews
Showing the latest 50 of 4778 reviews.
showed me the how to to my car
— CT
our recent Ford purchase. The entire process was professional and smooth.
Answered all the questions I had and made the buying experience feel like a breeze!
whether it be a used vehicle or a new vehicle and your trade very good honest business
purchase. She walked me through the entire process, and answered any lingering questions I had.
!!! He went out of our way, when he learned the car we came in was "sold". When he determine it wasn't sold.. he moved mountains to show us the car, we had an appointment to see for 5 days!!! Zach made the whole experience amazing, positive and painless. I HATE car shopping. Zach made this experience easy and enjoyable.
loss of my car (it was struck by another larger vehicle while parked). She was pleasant and friendly and took care of all the details, explained everything, and gave me confidence as a customer. She is a real asset to your company!
to purchase a 2025 Maverick ALT AWD. We were assigned Zach Randt. At the time of our visit your Maverick inventory was limited, however, Zach was confident he could obtain the car of son's choice from another Dealership. He was able to locate a truck from Dunphy Ford in Northeast Philadelphia. Zach was very helpful and turned us over to the Sales Manager who was extremely rude and condescending and said that he required a $250 deposit to obtain the vehicle. I have purchased many cars in the past and never had to leave a deposit. In any event, my son decided he would like to obtain the car from Dunphy. I placed a deposit of $257.50 ($250.00 plus 3% surcharge) for Pacifico to go to Dunphy Ford. I was told my deposit was non-refundable (which I never heard of before) unless it was delivered by 6/23/25. Yesterday, I went the Dunphy website and the car my son was supposed to purchase was being advertised as available. This is totally unacceptable and unprofessional. I called Zach Randt and he credited my account. My first and only experience at your Dealership left me very disappointed.
— rrday42
Made the process of trading in my lease easy!! Been a customer there for 15 years and have leased 8 different cars.
— defel716
referred to Jim Kanz he was So helpful and understanding that I for sure would recommend Pacifico because of his kindness and help in solving my problem which resulted in me getting another car that I am extremely happy with He is truly an asset to Pacifico and all its dealerships so thanks again Jim
— jaybfox
absolutely fantastic experience from start to finish. Megan and Neil were truly exceptional throughout the entire process. Megan was incredibly knowledgeable, patient, and genuinely cared about helping me find the right vehicle for my needs. She made what can often be a stressful process feel easy and even enjoyable. Her communication was spot on, and I always felt like I was in great hands. Neil was equally impressive—professional, personable, and attentive to every detail. Together, they made an awesome team. I never felt pressured, and they both took the time to answer all my questions thoroughly. If you’re looking to buy a Ford and want a team that’s honest, friendly, and truly committed to their customers, go see Megan and Neil at Pacifico Ford. I couldn’t be happier with my purchase and the experience overall.
— Terry.M
get what I wanted! Would recommend.
Employees are extremely helpful and friendly. Accommodations (waiting/work area and bathrooms) are very nice.
— jonorens
buying process short and had my used car delivered in less than one hour. Everyone was friendly and professional at Pacifico Ford!
Great communication! The entire experience was easy. Would use Megan and Pacifico again.
— NGieder
Very easy to work with. Jim Solomon, Neal Bauer and Bernard Jones were also great to work with. They were willing to work with my schedule and time since I did live about 40 mins away. When I came in everyone was very kind, made sure I was comfortable and took time to explained each piece of paper I was signing. So glad I decided to buy a car from them.
She was very friendly and informative and I never felt pressured. Neal Bauer was super pleasant and made sure we left with all our accessories! Jorge Agosto was able to find us a better deal than we expected and really took the time to help us! Bernard Jones made it smooth to wrap up the car buying process. I would reccomend everyone buy thier car at Pacifico!
the discount and his sales hospitality. Made me feel comfortable though the whole process. I will be recommenting he for future buyers.
It has been a pleasure working with these guys.
. We were treated very well by everyone.,
Love the team there. they did a great job with my Mach E. Great work. Very reasonable pricing! I don't want to ever go back because I don't want to crash my car again hahahaha but God forbid I do that's my home!
— Papa A
questions. Would definitely recommend to others.
dealer. Also Michael Delia was very helpful and a pleasure to work with.
Told what I wanted and went to give the offer and didn't try to haggle me. Worked with me to get the monthly payments I was looking for. Dealer also allowed me a repair on the AC after driving it for a day and noticed the AC was broken. They did it free of charge so I'm pretty happy.
— Robert
will match your budget. Megan was super supportive, professional and helpful along with everyone at Pacifico.
— Kay
video of the vehicle after job was completed.
— Bribar
Everybody is in every great Spirit and you don’t get that a lot but I want to point out Mike he was the one who help with finding me a car .he was very patient with me I came back twice not knowing what I wanted while wanting he made sure I had water ,snacks whatever he can provide while looking for a car that fits my budget. he made me feel comfortable there .he was quick with paperwork the process was smooth .I highly recommend if you want a car go to Pacifico ford and ask to speak with Mike he won’t disappoint great sales man will go back again .
— Kee
they customer service is excellent. Not too much of a wait and good quality work
Got the paperwork done quickly and was a pleasure to work with.
— Merrie
specific vehicle on their lot to purchase. Said car was waiting for me when I arrived to test drive it. The sales people and I were able to negotiate a terrific price on said vehicle and purchased it and drove it home that day. I am extremely happy with my vehicle.
smooth and doing everything they can to make the process as enjoyable as possible
tell how much he loves his job 🙂 I have no regrets choosing Pacifico ford the team members gives you the impression that are more like a family than anything else Keep it guys Thank you mike
— Ines h
there and we saw the vehicle we wanted
!! Would never buy again from Pacifico or recommend to anyone that I know
Yohannes was great! Everyone was so nice.
She helped upgrade me to my dream car! I highly recommend her and Pacifico Ford.
— NicoleF
Service was completed in a reasonable timeframe and service associates kept me updated during the process
I was very stressed over the whole thing because a new car wasn't in my plans. Within the first 5 minutes of meeting Chris I was relaxed. He listened to what I wanted, added some great ideas and I left with my perfect car at an affordable price. He's personable, and funny, it was like visiting an old friend. I HIGHLY RECOMMEND CHRIS if you're shopping for a new or used car. He is even helping me after the sale to get some elective work done. I can't say enough about how easy he made this for me.
— Krista
The seller was great explain everything we needed and was straightforward it
Great experience!!! Will definitely recommend to anyone buying a car!
— Mandy
from the start. She was honest and knowledgeable in the cars I was looking at, I would definitely recommend her to friends or family looking for a new car!!
the questions (also the most difficult ones). He always made sure that his answers were correct and double-checked key answers. He gave a very objective picture of the available cars and helped even in setting up the insurance. His knowledge of the different cars was outstanding. We were really impressed about his performance and kindness. I would like to thank him for his time..
— dietger
paper work and appointment. Friendly staff
— D.D.
! MEAGAN WAS SO ATTENTIVE, ALWAYS IN CONTACT WITH US, EVEN BEFORE THE VISIT. SHE DIDN'T JUST SELL US A VEHICLE, SHE LISTENED AND SOLD US WHAT WE NEEDED. .Y FOREVER DEALERSHIP.
Mike made sure all information was clear!
I thank him for all his help I’m very pleased with my purchase
— Jenn
wife wanted at the price we wanted managers went out of their way especially Stanley Otto great company and people to deal with see you in 3 years when our lease is up again!!
What makes it so great is the staff, especially Chris in sales and the staff over in service. Chris in particular is of special note. He took his time as I weighed my options and has followed up with me over the post-sale months. I know if I need anything, all I need to do is give him a call. Superior service and attention to the customer all around!
— rob
satisfied, they answered all my questions. Specifically Christopher Waston, and I'm thankful everyone there at Pacifico Ford . I would definitely recommend Pacifico ford. Thanks !
accommodating. We are happy with the service.

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