Pacifico Ford logo

Pacifico Ford

6701 Essington Avenue · Philadelphia, PA 19153

4.9

from 4,778 reviews

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Reviews (4778)

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Showing the latest 50 of 4778 reviews.

SalesJuly 2026

Vaughn was very knowledgeable, polite, professional, and

showed me the how to to my car

CT

1 review
How we checked this
  • Submitted Jul 15, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2026

Mike DeLia and Stephen Dalessandro were most helpful with

our recent Ford purchase. The entire process was professional and smooth.

How we checked this
  • Submitted Jul 15, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2026

Very friendly and informative staff!

Answered all the questions I had and made the buying experience feel like a breeze!

christinaw93

1 review
How we checked this
  • Submitted Jul 9, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2026

Pacifico Ford I highly recommend for your next purchase

whether it be a used vehicle or a new vehicle and your trade very good honest business

Bruzharley

1 review
How we checked this
  • Submitted Jul 8, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2026

Megan was very pleasant and helpful in my recent car

purchase. She walked me through the entire process, and answered any lingering questions I had.

dvynerunner

1 review
How we checked this
  • Submitted Jul 2, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2026

Zach Randt - top notch!

!!! He went out of our way, when he learned the car we came in was "sold". When he determine it wasn't sold.. he moved mountains to show us the car, we had an appointment to see for 5 days!!! Zach made the whole experience amazing, positive and painless. I HATE car shopping. Zach made this experience easy and enjoyable.

B. Feeney

1 review
How we checked this
  • Submitted Jun 29, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Rita was so helpful to me when I had to deal with the

loss of my car (it was struck by another larger vehicle while parked). She was pleasant and friendly and took care of all the details, explained everything, and gave me confidence as a customer. She is a real asset to your company!

alairone47

1 review
How we checked this
  • Submitted Jun 23, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2026

On 5/30/25 my son and I came into your dealership looking

to purchase a 2025 Maverick ALT AWD. We were assigned Zach Randt. At the time of our visit your Maverick inventory was limited, however, Zach was confident he could obtain the car of son's choice from another Dealership. He was able to locate a truck from Dunphy Ford in Northeast Philadelphia. Zach was very helpful and turned us over to the Sales Manager who was extremely rude and condescending and said that he required a $250 deposit to obtain the vehicle. I have purchased many cars in the past and never had to leave a deposit. In any event, my son decided he would like to obtain the car from Dunphy. I placed a deposit of $257.50 ($250.00 plus 3% surcharge) for Pacifico to go to Dunphy Ford. I was told my deposit was non-refundable (which I never heard of before) unless it was delivered by 6/23/25. Yesterday, I went the Dunphy website and the car my son was supposed to purchase was being advertised as available. This is totally unacceptable and unprofessional. I called Zach Randt and he credited my account. My first and only experience at your Dealership left me very disappointed.

rrday42

1 review
How we checked this
  • Submitted Jun 23, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2026

Very friendly staff!

Made the process of trading in my lease easy!! Been a customer there for 15 years and have leased 8 different cars.

defel716

1 review
How we checked this
  • Submitted Jun 22, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2026

My original used car purchase did not work out I was

referred to Jim Kanz he was So helpful and understanding that I for sure would recommend Pacifico because of his kindness and help in solving my problem which resulted in me getting another car that I am extremely happy with He is truly an asset to Pacifico and all its dealerships so thanks again Jim

jaybfox

1 review
How we checked this
  • Submitted Jun 3, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

I recently purchased a Ford from Pacifico Ford and had an

absolutely fantastic experience from start to finish. Megan and Neil were truly exceptional throughout the entire process. Megan was incredibly knowledgeable, patient, and genuinely cared about helping me find the right vehicle for my needs. She made what can often be a stressful process feel easy and even enjoyable. Her communication was spot on, and I always felt like I was in great hands. Neil was equally impressive—professional, personable, and attentive to every detail. Together, they made an awesome team. I never felt pressured, and they both took the time to answer all my questions thoroughly. If you’re looking to buy a Ford and want a team that’s honest, friendly, and truly committed to their customers, go see Megan and Neil at Pacifico Ford. I couldn’t be happier with my purchase and the experience overall.

Terry.M

1 review
How we checked this
  • Submitted May 29, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

Everyone was super friendly and welcoming, and helped me

get what I wanted! Would recommend.

jessicakroeber

1 review
How we checked this
  • Submitted May 29, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

Top notch operation.

Employees are extremely helpful and friendly. Accommodations (waiting/work area and bathrooms) are very nice.

jonorens

1 review
How we checked this
  • Submitted May 26, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

Neal Bauer, Sean Mellon and Yohannes Kiros made the

buying process short and had my used car delivered in less than one hour. Everyone was friendly and professional at Pacifico Ford!

epearl915

1 review
How we checked this
  • Submitted May 23, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

Megan was awesome to deal with!

Great communication! The entire experience was easy. Would use Megan and Pacifico again.

NGieder

1 review
How we checked this
  • Submitted May 19, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

Fantastic experience!

Very easy to work with. Jim Solomon, Neal Bauer and Bernard Jones were also great to work with. They were willing to work with my schedule and time since I did live about 40 mins away. When I came in everyone was very kind, made sure I was comfortable and took time to explained each piece of paper I was signing. So glad I decided to buy a car from them.

BroncoMom

1 review
How we checked this
  • Submitted May 18, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

Megan made this car buying experience so smooth and easy!

She was very friendly and informative and I never felt pressured. Neal Bauer was super pleasant and made sure we left with all our accessories! Jorge Agosto was able to find us a better deal than we expected and really took the time to help us! Bernard Jones made it smooth to wrap up the car buying process. I would reccomend everyone buy thier car at Pacifico!

Newpsie302

1 review
How we checked this
  • Submitted May 11, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

First time working with Mike and he did well by me with

the discount and his sales hospitality. Made me feel comfortable though the whole process. I will be recommenting he for future buyers.

cgreen2937

1 review
How we checked this
  • Submitted Apr 30, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

Megan, Bernard, and George were very helpful and honest.

It has been a pleasure working with these guys.

jadechandler91

1 review
How we checked this
  • Submitted Apr 29, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

It was a very nice experience at Pacifico ford today .

. We were treated very well by everyone.,

Rnord33017

1 review
How we checked this
  • Submitted Apr 18, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceApril 2026

Pacifico Collision Shop is amazing!

Love the team there. they did a great job with my Mach E. Great work. Very reasonable pricing! I don't want to ever go back because I don't want to crash my car again hahahaha but God forbid I do that's my home!

Papa A

1 review
How we checked this
  • Submitted Apr 18, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

Mike was very helpful and friendly and answered all my

questions. Would definitely recommend to others.

bryantlshaye

1 review
How we checked this
  • Submitted Apr 14, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

Had a great experience leasing a vehicle with this

dealer. Also Michael Delia was very helpful and a pleasure to work with.

lisalra242

1 review
How we checked this
  • Submitted Apr 10, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

He didn't xxxxxxxx me at all.

Told what I wanted and went to give the offer and didn't try to haggle me. Worked with me to get the monthly payments I was looking for. Dealer also allowed me a repair on the AC after driving it for a day and noticed the AC was broken. They did it free of charge so I'm pretty happy.

Robert

1 review
How we checked this
  • Submitted Apr 9, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

They offer a wide variety of cars at varied prices that

will match your budget. Megan was super supportive, professional and helpful along with everyone at Pacifico.

Kay

1 review
How we checked this
  • Submitted Apr 8, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceApril 2026

Good communication and customer service and they sent a

video of the vehicle after job was completed.

Bribar

1 review
How we checked this
  • Submitted Apr 5, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2026

Pacifico ford is a great dealership as a whole.

Everybody is in every great Spirit and you don’t get that a lot but I want to point out Mike he was the one who help with finding me a car .he was very patient with me I came back twice not knowing what I wanted while wanting he made sure I had water ,snacks whatever he can provide while looking for a car that fits my budget. he made me feel comfortable there .he was quick with paperwork the process was smooth .I highly recommend if you want a car go to Pacifico ford and ask to speak with Mike he won’t disappoint great sales man will go back again .

Kee

1 review
How we checked this
  • Submitted Apr 2, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceApril 2026

Great customer service, ove been here a few times and

they customer service is excellent. Not too much of a wait and good quality work

ms.yam035

1 review
How we checked this
  • Submitted Apr 1, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMarch 2026

Mike was easy to work with and was very efficient.

Got the paperwork done quickly and was a pleasure to work with.

Merrie

1 review
How we checked this
  • Submitted Mar 30, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMarch 2026

Called the dealership up and said I was looking at a

specific vehicle on their lot to purchase. Said car was waiting for me when I arrived to test drive it. The sales people and I were able to negotiate a terrific price on said vehicle and purchased it and drove it home that day. I am extremely happy with my vehicle.

Bright eyes

1 review
How we checked this
  • Submitted Mar 23, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMarch 2026

Megan and Neal were very helpful making the process

smooth and doing everything they can to make the process as enjoyable as possible

Wjrouse11

1 review
How we checked this
  • Submitted Mar 23, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMarch 2026

Mike was so professional and so committed you can clearly

tell how much he loves his job 🙂 I have no regrets choosing Pacifico ford the team members gives you the impression that are more like a family than anything else Keep it guys Thank you mike

Ines h

1 review
How we checked this
  • Submitted Mar 22, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMarch 2026

Service was amazing and everyone was very friendly We got

there and we saw the vehicle we wanted

299invited

1 review
How we checked this
  • Submitted Mar 13, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMarch 2026

Terrible customer service!

!! Would never buy again from Pacifico or recommend to anyone that I know

emilio124

1 review
How we checked this
  • Submitted Mar 3, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMarch 2026

I had an amazing experience with this dealership.

Yohannes was great! Everyone was so nice.

Harrisondelroy2

1 review
How we checked this
  • Submitted Mar 2, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesFebruary 2026

Megan was exceptional!

She helped upgrade me to my dream car! I highly recommend her and Pacifico Ford.

NicoleF

1 review
How we checked this
  • Submitted Feb 27, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceFebruary 2026

Great service and friendly employees.

Service was completed in a reasonable timeframe and service associates kept me updated during the process

Barbara Klenk

1 review
How we checked this
  • Submitted Feb 25, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesFebruary 2026

It's been a while since I bought a newer car.

I was very stressed over the whole thing because a new car wasn't in my plans. Within the first 5 minutes of meeting Chris I was relaxed. He listened to what I wanted, added some great ideas and I left with my perfect car at an affordable price. He's personable, and funny, it was like visiting an old friend. I HIGHLY RECOMMEND CHRIS if you're shopping for a new or used car. He is even helping me after the sale to get some elective work done. I can't say enough about how easy he made this for me.

Krista

1 review
How we checked this
  • Submitted Feb 23, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesFebruary 2026

Everything was correct in time.

The seller was great explain everything we needed and was straightforward it

Jaygrishaj

1 review
How we checked this
  • Submitted Feb 20, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesFebruary 2026

Worked with Mike and Jim!

Great experience!!! Will definitely recommend to anyone buying a car!

Mandy

1 review
How we checked this
  • Submitted Feb 14, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesFebruary 2026

Megan was awesome to work with, had an ease and comfort

from the start. She was honest and knowledgeable in the cars I was looking at, I would definitely recommend her to friends or family looking for a new car!!

Coleen Murray

1 review
How we checked this
  • Submitted Feb 11, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesFebruary 2026

Michael (Mike) Delia did an excellent Job, answered all

the questions (also the most difficult ones). He always made sure that his answers were correct and double-checked key answers. He gave a very objective picture of the available cars and helped even in setting up the insurance. His knowledge of the different cars was outstanding. We were really impressed about his performance and kindness. I would like to thank him for his time..

dietger

1 review
How we checked this
  • Submitted Feb 8, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesFebruary 2026

Easy to work with, very accommodating with signing of

paper work and appointment. Friendly staff

D.D.

1 review
How we checked this
  • Submitted Feb 5, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJanuary 2026

THIS DEALERSHIP IS THE ABSOLUTE BEST!

! MEAGAN WAS SO ATTENTIVE, ALWAYS IN CONTACT WITH US, EVEN BEFORE THE VISIT. SHE DIDN'T JUST SELL US A VEHICLE, SHE LISTENED AND SOLD US WHAT WE NEEDED. .Y FOREVER DEALERSHIP.

newlovelace35

1 review
How we checked this
  • Submitted Jan 27, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJanuary 2026

The car buying process was very thorough and concise.

Mike made sure all information was clear!

drewhrynkow

1 review
How we checked this
  • Submitted Jan 25, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJanuary 2026

Mike was very helpful and so pleasant.

I thank him for all his help I’m very pleased with my purchase

Jenn

1 review
How we checked this
  • Submitted Jan 23, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJanuary 2026

Chris was excellent to deal with got us in the car my

wife wanted at the price we wanted managers went out of their way especially Stanley Otto great company and people to deal with see you in 3 years when our lease is up again!!

Skaceldfd93

1 review
How we checked this
  • Submitted Jan 16, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJanuary 2026

This Pacifico Ford is excellent.

What makes it so great is the staff, especially Chris in sales and the staff over in service. Chris in particular is of special note. He took his time as I weighed my options and has followed up with me over the post-sale months. I know if I need anything, all I need to do is give him a call. Superior service and attention to the customer all around!

rob

1 review
How we checked this
  • Submitted Jan 9, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJanuary 2026

Pacifico ford went above and beyond to make sure I was

satisfied, they answered all my questions. Specifically Christopher Waston, and I'm thankful everyone there at Pacifico Ford . I would definitely recommend Pacifico ford. Thanks !

webbsean87

1 review
How we checked this
  • Submitted Jan 9, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJanuary 2026

The dealership and car salesman were very responsive and

accommodating. We are happy with the service.

Susan Shetzline

1 review
How we checked this
  • Submitted Jan 9, 2026
  • No proof of purchase was attached, so this review is unbadged.

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