Poway Honda

zero pressure, wiling to work with less than perfect credit

The whole experience was very satisfying as both the the counselor took the time to address my concerns about driving an all- electric car for the first time. My longtime loyalty was fairly rewarded

dealership. All numbers provided were the numbers on the final financial sheet. No lies or oopsies. Best deal out of three dealerships and got in and out in 2 hours including picking out a car, credit report, and financing. Great experience.

However, when I went back the next week to have a feature added, the situation was quite different. I had been told the service would take about 60-90 minutes. It took four and a half hours even though I had an appointment. I was told that the reason was that they were very busy and backed up. I was also told that this is not uncommon. That is not satisfactory and I sincerely hope Honda will take steps to do much better in the future. On the plus side, the service person I dealt with was polite and did explain that there would be an extended delay when I arrived and the work itself was satisfactory.

Made sure we felt welcomed. Were helpful and explained things clearly.

a new car. Tommy Ramos and the rest of the staff made me feel very welcome. They worked with me on giving me the deal based on my budget. I am very pleased with the Accord Hybrid looks and ride. I feel it is an exceptionally well-made car, and I am excited with my decision to go with Honda!

All went great and I have the car i wanted

Knowledgeable and helpful: I found the car I wanted without feeling pressured to buy.

The only complaint we had was being left waiting. Our sales representative worked very hard to make the purchase a good experience.

didn’t hassle me for extra sales I thank them for the effort

with. My salesperson was Arlene, who was extremely transparent, clear, and welcoming during the process of helping me purchase my first car. I appreciate her taking the time to make sure I understood the pricing and features well and felt comfortable with my new car. She was excellent!

Lobel at Honda of Poway. From the moment we walked in, Gary was professional, patient, and incredibly detailed—without ever being pushy. He took the time to explain everything thoroughly, and we went home with a wealth of helpful information that made it much easier to decide not only which model was right for us, but also whether to lease or buy. He made the entire car-buying process smooth and stress-free, which is rare to find at a dealership. His honesty and attentiveness made us feel confident and comfortable with our purchase. Thanks to Gary, we will definitely continue to buy our cars from him in the future. Highly recommend!

and knowledgeable and kept my best interests in mind.

Ramos) patiently spent a lot of time with me. I now have my new car and a lot to learn about it. The salesman offered to answer any additional questions I have when I come in next time. He has already made good on that offer.

finance manager. Ten out of 10. 4 car that I have bought at this dealership

This is the type of place I would send my kids when they buy their first car. Transparent interactions with my salesperson (Mickey), new car manager (Michael), and the finance manager as well. I was a bit indecisive in my purchase and they were patient and helpful throughout the process. Great selection of vehicles, low (no) pressure sales, and dealt with great people.

Other dealership sales agents were not so attentive. Questions asked at Poway Honda were answered and features/options were well presented.

Excellent customer service!! Both were professional and personable, thank you!

experience. Best car purchase experience I have ever had! No haggle, no cringy upselling, totally transparent, really great staff that went above and beyond to assist us with a sort of difficult situation. We worked with Malik for the sale and Ryan in finance both were very kind, friendly, and professional. Very pleased with our experience!

They worked hard to give me a fair deal on my new Honda CR-V.

The personnel were friendly and fair and I felt no pressure. I highly recommend Gabe and Saad.

Have bought multiple cars from Gary who is very professional and is always trying to do the best for his clients.

Arlene made the experience the best I've had dealing with car buying. Thank you.

The staff were all friendly and extremely helpful. Arlene and Fred made the process easy and stress-free, and a special thanks to the manager, Saad, who went above and beyond to finalize the deal. Highly recommend!

! He was kind, straightforward, honest, and so helpful!! Everyone we interacted with were so helpful and nice. I highly recommend going to Poway Honda to buy a car!!

When I purchased this car, there was an issue with the bumper. After confirming with the bodyshop, I was waiting for the manager to call me and set up an appoimtment which never happened. In another situation, I took my car for an issue with the AC. I was told that I have pay $219 for the diagnostic! My car is still under warranty. Why do I have pay for an issue with a brand new car?! If I want to buy a new car again, I will go with toyota or hyundai. I have had way better experiences with the customer service and warranty services.

experience! Gary and Ryan are the best! A team that cares about quality in all aspects of providing service and quality vehicles.

We had a wonderful experience at Poway Honda. The entire staff was incredibly respectful and welcoming. Gabe / Red took great care of us throughout the negotiation process with no pressure at all! Everyone was professional and courteous.

I had a great experience here. Highly recommend!

Got me the car I wanted for market price, let me test drive it, clearly explained everything

He made sure it was the car we wanted. Wasn't pushy at all. Was very patient with our changes that we had made. Went above and beyond. Very happy with our purchase. And very happy with the dealership.

us the best deal for our new car. Highly recommend shopping with Poway Honda. We are very happy with our new car!

Gary Lobel was quick and efficient. Answered all our questions with no time. From our phone conversation to buy the car (including evaluation of our old CRV, to test driving the new car and finalizing the paperwork of our new car ) it took less than 5 hours!!! Absolutely no problems with friendly approach and great price.

provided by the sales agent, Evens. Their customer service was friendly and courteous. Very satisfied with the purchase of my new car.

Sam was great and very helpful. He helped me get what I wanted for a great price.

recommend to buy a car here! So nice and attentive

wanted. Evens and Liz were wonderful and made the whole experience better and more reassuring.

the vehicle, sales manager pushed a color vehicle we really did not want, only because the color we wanted they did not have. Unpleasant experience to say the least!!

The customer service is the best and I am so grateful for them!

helpful, specially Vince this is the second time i got a car from him.

Very friendly would recommend to family or friends. Also customer service was great. Would definitely visit again if end up purchasing or trading in a car.

my family. Very satified and will tell my family and friends how wonderful and warm exprience we had at poway hondarific

experiences were done professionally and with kindness.

couple of them as well. I chose this dealership for the customer service. I worked with Nick “Red” who was exceptional during the whole process. He answered my questions, went over the specifics of the SUV, let me drive different trims and was interested and engaged in the process of helping my wife and I find a good fit. I test drove two other competing models and one lasted about 15 minutes. No questions were asked nor was any info provided about the car. At another dealership, the sales person was on their phone the entire test drive. Absolutely no customer service and no effort to create a positive customer experience. I understand the internet allows you to read and see other people’s opinions but when you spend time it can all become overwhelming with the details and differences. It’s nice to be at the dealership to see the actual cars and hopefully have someone go through the car and help remind you of the specifics of that model. Nick was that guy. He was great during our initial meeting, responded with follow up calls, asked if we had further questions and was willing to get to a price we were comfortable with. We’re now repeat customers of Poway Honda and continue to appreciate the service and staff. Shout out to Brian in finance. It’s not always the fun part of the car buying experience but he was helpful, friendly and very efficient in getting our deal finalized, Also a huge thanks to the managers for working with Nick to help us get to our price.

Very professional staff, no pressure and very knowledgeable. Easy fnancial process, Excellent service overall.

Love the attention to detail and just friendship. Evens was just perfect in communication. Michael Hames was wonderful to work with, but Z sealed the deal! I would highly consider purchasing a vehicle from that dealership again.

Elizabeth was very helpful and kind, I am very grateful.

Helped me get into I was comfortable with and loved! Can't thank you guys enough!

! Sales reps and financial officer was very friendly and thorough without applying pressure to buy unwanted things!!

Great working with her. This our 2nd car we have purchased from Poway Honda.