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Montrose Kia

5033 Detroit Rd · Sheffield, OH 44054

4.8

from 881 reviews

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Reviews (881)

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Showing the latest 50 of 881 reviews.

ServiceMay 2026

In have been taking my Kias here for servicing over 14

years. It has always been good. Derek has been very knowledgable and extremely helpful handling issues that have arisen with my 2017 Sportage. Thanks Derek.

rcliff651

1 review
How we checked this
  • Submitted May 2, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceNovember 2025

Rachael in the maintenance department is always a

pleasure to deal with. Very cordial and professional, always willing to answer any questions.

?

1 review
How we checked this
  • Submitted Nov 5, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceNovember 2025

Service is always good and on time.

Feel it’s a little pricey! Got $10 off coupon after fact

Foxyair43

1 review
How we checked this
  • Submitted Nov 5, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesNovember 2025

Knowledgeable and effective sales consultant Noah Antus.

Quickly notified me when a van was delivered to the dealership.

Lucas / Eli

1 review
How we checked this
  • Submitted Nov 2, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesOctober 2025

very overall pleasant experience with nathan and montrose

kia ,, worked very hard to get us what we wanted considering our situatuion

barney

1 review
How we checked this
  • Submitted Oct 21, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceOctober 2025

Treated like a member of the family.

Car serviced, cleaned and returned to me with all alacrity

John

1 review
How we checked this
  • Submitted Oct 14, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceOctober 2025

The best experience I have ever had at any service

department in my entire adult life.

terri.shortlidge

1 review
How we checked this
  • Submitted Oct 10, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceSeptember 2025

Called in early nice, Rachel was very kind educational,

and welcoming Joe worked on our car. Came out to meet and greet us. Car rides like a well oiled machine

Secret7253

1 review
How we checked this
  • Submitted Sep 28, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceSeptember 2025

My overall experience with the service department was

very frustrating. I was told over the phone one thing, and got a completely different outcome. I felt like I was not listened to when I explained my situation over the phone, and the overall outcome at the end resulted in my car not being fixed and me owning hundreds of dollars. One positive side of my experience was the way I was treated by one of the floor salesmen. He was very understanding. When speaking to a few other floor salesmen, I did however feel that my car situation did not matter, and that the only thing that mattered was them selling me a new car.

Anonymous

1 review
How we checked this
  • Submitted Sep 26, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesSeptember 2025

We visited the dealership on Tuesday and met with Brad

Holm. He was super friendly and very knowledgeable.. We’re haven't decided whether to proceed, but the information he shared helped a lot. Thanks a ton Brad! You’re the BEST!

John

1 review
How we checked this
  • Submitted Sep 19, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceSeptember 2025

Very friendly, concerned about your satisfaction,

respectful. I would recommend my friends and family come to you. As a matter of fact my son and brother have bought from you.

destep2017

1 review
How we checked this
  • Submitted Sep 17, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceSeptember 2025

John Siters is the best service employee Kia has.

Always professional and caring. Makes you feel like a valued customer all the time

rsplenda755

1 review
How we checked this
  • Submitted Sep 11, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesAugust 2025

They were very friendly and helpful.

Answered questions without hesitation, and re-answered time and again without problem.

kathy_rot

1 review
How we checked this
  • Submitted Aug 31, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceAugust 2025

Am very happy with the dealership and pleased with the

service departments service all the time

phil357usa

1 review
How we checked this
  • Submitted Aug 23, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceAugust 2025

They are the best!

Always a pleasant experience. I very rarely have a appointment but I'm always welcome.

mary.gorie

1 review
How we checked this
  • Submitted Aug 20, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceJuly 2025

John always listens to what I need fixed on my car.

He also tries to get me the best deal that he can too. I have enjoyed using this service department to keep my car running as best as it can.

kryoungeberg

1 review
How we checked this
  • Submitted Jul 26, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceJuly 2025

Robert was the best person I have dealt with in the

Service Dept. He made me feel comfortable to have my car serviced especially after my last visit.

Dee

1 review
How we checked this
  • Submitted Jul 25, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2025

Amazing customer service, would highly recommend!

Nathan Antus is the best, ask for him if shopping for a new car.

ahufsted95

1 review
How we checked this
  • Submitted Jul 18, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2025

Mikey Criss "asked" what we wanted, "listened" to what we

wanted, and "found" what we wanted. When I said I was still looking, he didn't try to strong-arm me. He did however email me photos of the car I liked, which was kind of a sneaky ploy, but it worked because we went back and bought it. I dislike car salesmen in general, but Mikey is one of the two I DO like! If you're looking for a KIA, go to Montrose in Sheffield and ask for Mikey.

krollinkipton

1 review
How we checked this
  • Submitted Jul 4, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2025

Like I said, everyone was welcoming, professional and

offered their help as soon as they saw me.

abbyokeef.ao

1 review
How we checked this
  • Submitted Jun 14, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2025

Arrived at scheduled appointment time, when I arrived was

promptly processed. John showed me the waiting area, kept me appraised of work in process. Vehicle maintenance was completed ahead of schedule.

jw

1 review
How we checked this
  • Submitted Jun 12, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2025

Rachel and Bob took very good care of me at Montrose Kia.

I took my vehicle in for service and I was shuttled home and back to the dealership when my vehicle was serviced. The service took about an hour and a half, I am very pleased.

Toi

1 review
How we checked this
  • Submitted Jun 10, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2025

Great experience!

It was great. No pressure! Car came in 3 days after initial visit. Salesman was very knowledgeable

ewhitt2024

1 review
How we checked this
  • Submitted May 24, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2025

I needed to be at a doctors appointment and had a last

minute tire blow out. Montrose took my car in and made a special trip to pick up the tire instead of waiting for delivery so I could make my appointment. Salute Montrose Kia. You made my day.

Stargazer

1 review
How we checked this
  • Submitted May 22, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2025

They are always efficient and they have water and snacks

🙂 The associates are helpful and friendly.

nwallbug

1 review
How we checked this
  • Submitted May 16, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2025

Nice people and helpful.

Robert was great customer service. Would ask for him again. Thanks

barb9216

1 review
How we checked this
  • Submitted May 8, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2025

Friendly people , reliable place, mechanics do their job

right and finish on time and good discounts.

Yoyo

1 review
How we checked this
  • Submitted May 2, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceApril 2025

Service was fast and the people were very knowledgeable

and friendly, and they even washed a vacuumed the car.

rbell

1 review
How we checked this
  • Submitted Apr 17, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceApril 2025

Very friendly and quick service.

Answered all my questions with words we could understand, Recommend them.

kstrausser1949

1 review
How we checked this
  • Submitted Apr 9, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesMarch 2025

I like the dealership, nice friendly people very helpful

. The sales person, Danny Kozak , Was very professional and accommodating

Brightrecords

1 review
How we checked this
  • Submitted Mar 27, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceMarch 2025

Everyone is always nice and pleasant in the 10 years I

have been doing business with them !

peglamb

1 review
How we checked this
  • Submitted Mar 18, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesMarch 2025

It's awesome, they treat you like family and they go out

of their way to make you feel like someone

narcisogalarza

1 review
How we checked this
  • Submitted Mar 15, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceMarch 2025

I was greeted warmly and waited on right away .

I was quoted an hour and a half time and it was done before that There was a nice waiting room with snacks and my car looked amazing when done .. washed and swept out too !

brendasweetplj

1 review
How we checked this
  • Submitted Mar 6, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceFebruary 2025

Very friendly people and caring They took time to make

sure I was treated with respect and the best service possible

tswitzersr63

1 review
How we checked this
  • Submitted Feb 28, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceFebruary 2025

Easy to make appointments.

Clean waiting room. Knowledgeable and friendly staff. Great explanation of all services needed and why.

deborahhall2012

1 review
How we checked this
  • Submitted Feb 25, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceFebruary 2025

Service was awesome, very quick, very friendly, very

helpful, answered all my questions, would recommend buying a vehicle from them.

A.j

1 review
How we checked this
  • Submitted Feb 22, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceFebruary 2025

Always helpful and my questions are always answered.

Bill Reichert always available and very helpful

genevaonehls714

1 review
How we checked this
  • Submitted Feb 18, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesFebruary 2025

Everyone at the dealership was very polite and helpful.

If this transaction continues like this I will be back. My salesman was all a honest as anyone and seems to me Daniel is like that.

P.A.T.

1 review
How we checked this
  • Submitted Feb 16, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesFebruary 2025

Montrose Kia of Sheffield are the best!

Forest was a pleasure to work with. I was able to go home with a brand new car

Wanda

1 review
How we checked this
  • Submitted Feb 12, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceFebruary 2025

I did not receive the 30 point inspection.

Otherwise all was good Thac T.No complaints Thanks

sprocky01

1 review
How we checked this
  • Submitted Feb 9, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceJanuary 2025

I never had a problem with any one at this dealership,

I'm happy with them.

Spooky

1 review
How we checked this
  • Submitted Jan 31, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceJanuary 2025

Thank you Rachel and John for the great customer service

you provided. I pulled my car in Rachel met me at my car and walked me in.When my car was done. John pulled my car in walked me out and I left.. Thanks to you both… Kuddos!!!

soloffstacey

1 review
How we checked this
  • Submitted Jan 22, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesJanuary 2025

Very nice employees & worked well with me to agree on a

suitable purchase price & vehicle

Garrisonc6

1 review
How we checked this
  • Submitted Jan 21, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesDecember 2024

My credit score is not good, but no matter your guys help

me too get a car thank you.

marilyn.mojica4383

1 review
How we checked this
  • Submitted Dec 28, 2024
  • No proof of purchase was attached, so this review is unbadged.
SalesDecember 2024

Had a wonderful experience from day 1 to the time I

brought my car they made the buying experience a great one so good I came in thank you all

broncoschamps83

1 review
How we checked this
  • Submitted Dec 23, 2024
  • No proof of purchase was attached, so this review is unbadged.
ServiceDecember 2024

John R was so informative in explaining in detail about

my car being serviced. GOOD customer service means a-lot. Thanks John!

dianneholland2

1 review
How we checked this
  • Submitted Dec 13, 2024
  • No proof of purchase was attached, so this review is unbadged.
ServiceDecember 2024

John R and the whole Montrose team always served

excellent customer service always. Thank you

barbaraknox16

1 review
How we checked this
  • Submitted Dec 9, 2024
  • No proof of purchase was attached, so this review is unbadged.
ServiceNovember 2024

I had a 1230 appointment for routine maintenance.

All I needed for this was an oil change and a tire rotation and oil filter. They told me my car was not ready until 230. I waited in the waiting room. Glad I brought a book to ours it’s ridiculous for an oil change and tire rotation. They should’ve scheduled me for another time on another day rather than make me wait for two whole hours in the waiting room I was not happy. Needless to say you should never have to wait longer than one hour for the services.

Dianemfate

1 review
How we checked this
  • Submitted Nov 29, 2024
  • No proof of purchase was attached, so this review is unbadged.
SalesNovember 2024

Very informative and treated with utmost respect.

This is my second car from here! Very satisfied.

wrniemi

1 review
How we checked this
  • Submitted Nov 26, 2024
  • No proof of purchase was attached, so this review is unbadged.
SalesNovember 2024

Were very helpful getting us a car great place to work

with .would highly recommend them if you need a car

jttoth25

1 review
How we checked this
  • Submitted Nov 12, 2024
  • No proof of purchase was attached, so this review is unbadged.

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