Leith Toyota

The entire team was welcoming and very accommodating throughout the process. Ms. Jacqueline Barrios the sales representative who assisted us was helpful - she was very approachable and ensured that all our questions and concerns were thoroughly address.

was so great and we were able to choose what we were looking for

Our sales rep Ola Williams is very knowledgeable about your product line, is very professional, and respectful. We truly appreciate him!!!

the salesman was very helpful and pleasant. Thank you Ola for helping me.

!! Very friendly and very much professional he helped me with everything that I needed. He went up and above the call of duty thank you Michael for everything.

estimated cost to repair is over 7K! He just bought it! Wondered what the weird noise he was hearing was. They said tough- it was sold as is. “All we did was an oil change and state inspection so you shouldn’t have assumed it was a good car! “ Seriously??!! Avoid this dealer! Bad news.

John Choe for excellent customer service. He helped me a lot in deciding to buy the car or not.

He really went above and beyond to get me a fantastic deal on my new Toyota Tacoma Limited. If you need a new Toyota, pop in to Leith and ask for Ola.

I came into Leith unannounced and was greeted by Ola before I passed through the front door. I had just demolished my car and needed a replacement pronto. Ola was kind enough to show be around the lot. I decided on an XSE. We went into the showroom and started on the many forms. He was very knowledgeable on what needed to be filled out. He made the experience a treat. He was a great person to run unto to help in my situation. Thank you Ola

highlander. While there weren't many options he worked with me to find what I was looking for. He didnt pressure me into buying something I wasn't comfortable with!

willing to listen as we considered multiple options. He was patient and spent a good amount of time us! I hope he becomes a manager at Leith! Betty

liars BATE AND SWITCH scammers tell you one thing to sale you a car and something totally different when time for service appointments rude Try to intimidate and pass the buck run around game highly over charges and fees for just about any thing please shop around and buy your next vehicle somewhere else or I promise you will be sorry ! You know it's bad when you feel like you need to bring your concealed carry with you to get an oil change.

informative, the fact that she's bilingual makes her very valuable, I often prefer Spanish when it comes to larger purchases, she explained all the financing options, and ability to get the car I need from other Leith dealers, I have not made my last purchasing decision but when I do soon, I will check in with Jessie, and make sure she's on the schedule to take care of my transaction. Two very enthusiastic 👍👍 Leith is a great dealer with highly capable individuals working for them. Alfredo O.

heart I was so happy to lease tacoma with her.

Jaqueline helped me find the best car for me. So much help and great service. Very satisfied.

availability of the truck on question

Bobby, the amazing fixer! And to the awesome guy who did my GoPro install ! Thank you for your kind service and help! you took the time to problem solve any issues! Bobby, I cannot say enough, there needs to be more kind people like you in the world! Sincerely , M Clearwater

XSE. He was very knowledgeable and kind, he worked with us to give us the best deal possible. I highly recommend him if you are going to the capital blvd location.

I felt no pressure from my sales associate Ola. He and his manager worked with me to get a great deal on a new car!

months. Ola Williams found won and got us our perfect car. He was amazing.

perfect minivan. I had some specifics on my list and it made it hard to find the right one. Ola kept me informed every week and called with options when they found something that was close. They were so great to work with and I am really happy with my new minivan!!!

have always found him to be Professional knowledgeable and a pleasure to deal with. I will always deal With Mr Johnson and recommend him

every little diagnostics while under warranty. Oil analysis shows head damage and oil filters full of sludge but they see no issues. If it wasn’t under warranty they would actually see and try to sell you a new engine.

Highly recommended Karim as a sales professional, He was so patient, knowledgeable, and he walked us from A to z. It's not gonna be our last time to shop with him!

Horrible customer service for someone who bought a vehicle 3.5 weeks prior.

threatened to have RPD called on me by an employee. "THERE'S A BLACK MAN TRESPASSING ON THE LOT" After leaving the Ford dealership, I decided to head to Leith Toyota to look at the Land Cruiser. There was non up front so I drove to the back lot which has No gate, No sign, No barrier or anything that states private property or trespassing or even "employees only." So as I am looking at the Land Cruiser, a man in a white Tacome pulls up. He asks me do I work for Toyota and at which I clarify that I do not. He then proceeds to tell me to get off the property, that he saw me grab the door handle (Yes, I did try to open one) and that he would be calling RPD for trespassing. He caught me off guard because like I stated, there is no sign stating that potential car buyers are not allowed to be there. Also, at no point did he whip out a badge and say I'm Leith Security. By the way, dealerships are closed in Wake County on Sundays and a lot of Families go out to look at cars then so that they aren't bothered by salesman and women. The situation escalated as he decides to park his truck and watch me. He then drives back up and to make his point gets on the phone and say "THERE IS A BLACK MALE TRESPASSING ON THE LOT." I was so angry I couldn't gather my thoughts. I left and came back to speak with a manager. I spoke with Alan Broughton, GSM for the store thinking maybe he would understand how ridiculous the situation was but needles to say, he's the reason I'm writing this novel. Alan confirmed that I was in the clear to be where I was but failed to understand that his employee was out of line. There was no promise to talk to the employee and to make sure it never occurs again. He may have said twenty words to me, much of which was his name and have a good day. I live about 5 mins from the Leith in Wendell/Knightdale and would service my 22 King Ranch and 23 Raptor trucks there but I've had a change of heart; I think I'm going to just drive into Raleigh or Wake Forest. My parents have purchased 3 new vehicles from Leith (2, 4 Runners and Sienna) but I think that drive to Apex is worth it now. My wife currently owns a 22 GLE 450 purchased new at Leith and my mom owns a 2019 GLS purchase new at Leith. And to think, I brought them there in 2021 when they bought there last 4 runner. Toyota of Apex doesn't seems to bee a better option now especially since I bought my 2019 Camry from Apex and my wife bought her 2020 Highlander from Apex. Moral of the story is, "if you are shopping at LEITH TOYOTA of Raleigh, DO NOT TOUCH THE DOOR HANDLE OR TRY TO OPEN THE DOOR, They might just call they police for trespassing." I'm Black and I didn't want to include that but I feel that Alan and his Security need a course on sales/customer relation and de-escalation. At no point did Alan say, "I'm sorry for you experience this morning, I wish it never happened!" Maybe something like, "we'll make sure you don't have this kind of experience again ." Nothing!!! Just a blank stare from Alan. You guys have a great day! Don't forget about those 103K Tundras that are coming back to you. Good luck selling them! Customer Service matters and if it doesn't then don't bother. Have fun selling!!!

Jeffrey Smith was very helpful and great to work with. Very happy with my new 4Runner.

through different options regarding trim levels and financing of the vehicles I was interested in. Buying from Leith Toyota was an overall enjoyable and seamless experience.

Toyota with Joe Procaccini. Joe is always so helpful and patience. So nice doing business with someone that cares. Go see Joe. You will be happy you did.

It was a great experience buying a Rav 4 from you. Thanks for helping us forget the inhumane experience at Anderson Toyota.

I recently purchased a used 2022 Toyota Corolla from Mark, and the experience was exceptional. Mark’s professionalism, knowledge, and dedication made the entire process smooth and enjoyable. Expert Guidance: Mark patiently answered all my questions about the Corolla. His deep understanding of the vehicle helped me make an informed decision. No Pressure Approach: Mark didn’t push me into buying. He listened to my needs and preferences, ensuring I found the perfect fit. Attention to Detail: Mark took care of every detail, from test drives to paperwork. He made sure I understood financing options and walked me through the process step by step. Post-Sale Support: Even after the sale, Mark followed up to ensure my satisfaction. His commitment to customer service is commendable. In summary, Mark’s professionalism, honesty, and dedication set him apart. If you’re in the market for a Toyota, I highly recommend reaching out to him. Thanks, Mark, for making my car-buying experience outstanding! Feel free to personalize this review further or add any specific details that made your interaction with Mark memorable. 🚗🌟

The price was a bit higher than what they should have been expecting, but it was a fair price. I wish Ernesto would have answered post calls vs texting. The out of state registration would have been a no issue. At least they overnighted the registration paperwork and I will walk it through my local DMV.

I did not feel pressured into anything and they fought to get me a better interest rate.

Numerous people lied to us and would not directly answer questions. They did not search for the best percentage rate and went directly to the Toyota finance. We should have got up and walked out of that place. But, my son found a truck he liked and wanted. He had been there so long, he didn’t look at the documents enough and got screwed on the APR. but Leith got their cut!! Avoid this dealership. Toyotas are great, Leith is not.

something I would enjoy doing all the time, I must say that Ernesto Casanova made the experience really good. He is pleasant, kind, helpful, and when he knew I was targeting in on seeing the three Highlanders on the lot, me with VIN numbers in hand, he took me right to them and we looked at all of them. I settled on the Wind Chill Pearl color in the XLE trim. I could not be happier. Ernesto was professional, answered my questions, and was pleasant through the whole experience. I would definitely recommend him to anyone I know who is in the market for a new vehicle. I have a couple of his business cards and I will hand them out and/or make copies. This was my second trip to Leith after being on the prowl for 3 months finding what I wanted in inventory on the lot. I am so glad I returned. I look forward to working with Leith as I own my new 2024 Highlander XLE. And I look forward to saying hello to Ernesto as his schedule allows.

I had a terrible experience trading in my car for a used vehicle. After only owning the car for 6 days it was having major issues and overheating. I thought I would bring it in and they could look at it and tell me what was wrong and hopefully take care of it seeing it hadn’t been a week. NOPE! Ralph the used car manager let my car sit there for 2 whole days to not even look at it. He told me he refused to look at it and diagnose it and told me to “take it to Hyundai” I would never buy a car here again if it was the last dealership on earth. It’s people like Ralph that sour the car buying experience for everyone. But the sales guy Ernesto was very nice and helpful

Yurii is a knowledgeable sales person who wants to help you find the right car.

Bobby, Ana and the cashiers all went the extra mile, I couldn't be happier with their customer care.

I bought a Camry and am very happy with it. Charles Adler was my salesman. He was very polite and helpful with the process.

right car for my wife and myself and was friendly and very helpful. He was efficient and was great with follow-up which included taking care of any concerns or questions that we had.

dealership selling my slightly used Toyota Avalon

car purchase. Everything was great.

Super nice guy. If Im in the market for a new car, I'm definitely working with him again.

customer service from Mark. I was asked by several people if I needed any help and they were all very accommodating.

It was a wonderful experience from beginning to end Abdul and his sales team were excellent. I highly recommend Abdul and Leigh Toyota for their outstanding service.

Such a great expedience. Phillip was knowledgeable about different models I was looking at and helped me make a wise choice for my driving style and distances I drive. The purchase process was easy - and then Phillip explained everything I needed to know about my new RAV4. This was the easiest way I have ever bought a car. The price was perfect and all staff professional and courteous. I’ll never shop for a car anywhere else! Thank you Phillip!

A little to pushy in trying to sell me extended warranty and other costly add-ons.

purchasing my 4Runner easy and enjoyable.

He was polite, knowledgeable, and helpful. This was my second purchase from Leith Toyota, and both experiences were pleasant.

the right one for your needs