KF

Kendall Ford

2100 NE 3rd St. · Bend, OR 97701

4.5

from 166 reviews

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Reviews (166)

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Showing the latest 50 of 166 reviews.

ServiceJuly 2026

I have been taking my 2 vehicles into Kendall Prineville

Express Service and have appreciated their service on my vehicles. They keep recommending to replace the brake fluid in both vehicles which is something I have never heard of and have not had them do it yet.

Anonymous

1 review
How we checked this
  • Submitted Jul 13, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2026

I am a first time Ford buyer and thought I would never

own one due to the stereotyping that most people give Ford..I have been looking around for a newer vehicle and ran across this Broncos Sport on their website. When they first reached out to me, the salesman told me he was in Prineville, but agreed to meet me in Bend, because I had appointments in Bend. The staff at this dealership was very patient,,understanding., flexible and worked hard at getting me out of the dealership in a timely fashion.

Turtle

1 review
How we checked this
  • Submitted Jul 11, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2026

Very good buying experience.

Would recommend Sean for low pressure sales with transparent pricing information.

berrymax

1 review
How we checked this
  • Submitted Jul 10, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJuly 2026

The service department at Kendal Ford did an excellent

job repairing my car. They kept me informed at all time as to what they were doing. Excellent service.

gregtutthill

1 review
How we checked this
  • Submitted Jul 10, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2026

Matt was very easy to work with.

He handled all the paperwork and delivery in a timely manor. Highly recommend Matt as your sales guy!

cathie1

1 review
How we checked this
  • Submitted Jul 6, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2026

Halie, sales person was incredible no pressure answered

all questions. Extremely professional and easy to talk to. Devin in finance very professional and great to work with during financial piece. Thank you.

rmadewell

1 review
How we checked this
  • Submitted Jun 17, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2026

Matt was professional and easy to work with, even when

there were a few issues with the new truck, Matt went above and beyond what I expected from him. I will refer others to Kendall Ford in Bend in the future. I am very happy with seeing this beautiful new truck in my driveway!

mtnmanmike

1 review
How we checked this
  • Submitted Jun 10, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Alan is my go-to guy for service.

I always trust what he tells me. I would never hesitate to recommend.

dalailama

1 review
How we checked this
  • Submitted Jun 8, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Nice folks close to home did a good job meeting my

deadline Service Manager was a great guy

tsmith

1 review
How we checked this
  • Submitted Jun 8, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

We had a recall on the child restraint and head rest.

We talked to Scott, got fast, excellent service,

johnmkarenr

1 review
How we checked this
  • Submitted Jun 3, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

We have always been happy with Kendall Ford.

Larry has always been friendly, helpful and capable. He never pressured us to make a purchase in any way. We bought 3 cars from him and never had a bad experience.

Bendite

1 review
How we checked this
  • Submitted May 25, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2026

Our vehicle was making a grinding noise in the front end

while we were arriving in Prineville.We are from out of town.I knew by the sound that we had a major problem. So I stopped at Kendall Ford, to see if they could put it on there rack and find the problem. The service manager was great,she had three people on it, and found that the front wheel bearing needed replacing. They fixed it in 1 1/2 hrs and we were back on the road.Thanks to your great staff for there outstanding service. I will pass the word to others, this the best service and fastest service I have ever received from a dealership.

Terry Ritner

1 review
How we checked this
  • Submitted May 21, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesFebruary 2026

Because of Ian, we had an experience that was not only

relaxed and professional it was the first time buying a car (I'm 83) that was fun! And I love my Ford Maverick!

Randy and Dick

1 review
How we checked this
  • Submitted Feb 24, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesFebruary 2026

Awesome experience.

Was able to meet my needs and expectations. I will definitely purchase another vehicle from Kendall.

Chorrell

1 review
How we checked this
  • Submitted Feb 16, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesFebruary 2026

Overall I’m really happy with Kendall ford of Bend

Oregon. Highly would recommend them to anybody.

[email protected]

1 review
How we checked this
  • Submitted Feb 12, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJanuary 2026

Good oil change service.

I walked in and was done within an hour and 1/2.

mikesanchez_99

1 review
How we checked this
  • Submitted Jan 30, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJanuary 2026

Good, friendly, knowledgeable, polite, and clean

environment. Salesman, Gab was fantastic! Lots of vehicles available.

Jim VW

1 review
How we checked this
  • Submitted Jan 15, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJanuary 2026

Love Kendall Ford and their consistently kind and

effective employees. They’ve done a great job dealing with the demands of the extreme population growth in Bend Oregon! Yay Kendall!

david M

1 review
How we checked this
  • Submitted Jan 6, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJanuary 2026

They did a great job in the deal and it was the smoothest

auto purchase I’ve had.

mark patterson

1 review
How we checked this
  • Submitted Jan 5, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesDecember 2025

I’m a 3rd generation Ford owner.

I don’t know if I’ll continue to buy Fords after my experience with Kendall Ford. Service is atleast two months out to get anything done. The service dept is the same size it was when I worked there in the 80’s, but they have a multi million dollar showroom. Purchased a 2024 vehicle and it shutdown at 699 miles and two months old. Had it towed to Kendall where we bought it. Service said they would get to it when they could. We couldn’t be without a vehicle for an unknown amount of time so we sold it back to the dealership at a lowball offer. They said they were sorry the vehicle didn’t work out for us and relisted it for more than we originally paid for it.

Kj

1 review
How we checked this
  • Submitted Dec 26, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesNovember 2025

First Kendall Ford did not ask for this review like so

many other dealerships have in the past. Purchasing was such a stress-free experience that I needed to provide a positive review. From start to finish I never felt any pressure. Explained that as a disabled Veteran that the most important aspect was transparency in the process, and that it be as stress free as possible. They gave fair trade in value for my 2023 Trailblazer RS, and didn't try to upsell me on useless add-ons. This kept the Ranger in my price range and even got the payment better than I was expecting considering the expense of everything these days. From Patrick who took my initial long-winded email, setting the parameters for the trade in and purchase, to my Salesperson Brian. It was a smooth and seamless process. Brian took time to get all the tech set up, and it was never one of those awkward engagements. It was like going over something with your buddy down the street. He even gave me a follow-up call to see how I was enjoying the Truck. This experience was hands down one of the best in 40 years of buying cars and trucks. I chose a Ford Ranger XL 4WD in Velocity Blue and while everyone these days has an opinion; I have nothing but praise for the Ford Team. This truck is a pleasure to drive, even finding myself keeping to 65 MPH between Bend and Redmond just to extend the time behind the wheel. This truck might be what is considered the cheap version, but nothing about it feels cheap. I'm an Infrastructure Engineer, and the technology the truck comes with is just enough for me to enjoy. The seats are hands down the most comfortable that I've sat in, and I don't even miss the heated seats of the Trailblazer. I recently owned a 2022 Chevy Colorado Z71 and the Ranger leaps above it in comfort to me anyhow. The noise in the cab is minimal which was a huge deal for me, and I am looking forward to a long road trip in this truck. Being able to sit at the same level as the full-size trucks is another win, as I now don't feel like I'm being run over by all the lifted trucks here in Central Oregon. Now it's time to mod it, and since it's the XL, I can customize it to my taste, yet it doesn't feel like a stripped-down truck. On order are Icon Black Vector 6 Wheels, a Tonneau cover, and window Vent Shades will help personalize it. Window Tint, Ford Tow Package, and bug guard to come later. Do your homework, prepare for the visit, and I say you will also enjoy the process as much as I did. Zero buyers' remorse and that says a lot, because it's been years since I enjoyed a vehicle purchase this much.

bobby.watt

1 review
How we checked this
  • Submitted Nov 24, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceOctober 2025

Kendall Ford Service is fantastic.

Scott and the crew are always awesome. Will be back for sure!

poppawheelie77

1 review
How we checked this
  • Submitted Oct 27, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesOctober 2025

The staff & sales personnel were great, except not

willing to "deal" at all. Since my pick up got totalled thru no fault of my own by a wheel flying off another vehicle, I was out of time to replace it. Got a nice truck tho...just more $ than I hoped!

spfd40

1 review
How we checked this
  • Submitted Oct 25, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesOctober 2025

Best buying experience I've ever had.

It was a wonderful group of people that really cared abot my wife and I!

j.ericson2

1 review
How we checked this
  • Submitted Oct 20, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesSeptember 2025

Los mejores sin duda ellos te ayudan y siempre sales

manejando . Te buscan un trato justo a tu situación

Pablobaezsstp77

1 review
How we checked this
  • Submitted Sep 28, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesSeptember 2025

Great experience in buying our EVs.

We recently purchased both a Mach-E as well as the Lightning and would absolutely buy again from Kendall...

MABRAMS

1 review
How we checked this
  • Submitted Sep 26, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesSeptember 2025

Excellent customer service and follow up, I was very

pleasantly surprised by the team’s eagerness to make a deal that was win-win.

PeteStine58

1 review
How we checked this
  • Submitted Sep 20, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesSeptember 2025

You guys.

Go see Larry. He's literally the freaking best. I had a wonderful experience leasing a brand new Mach E GT. Larry was fun, knowledgable and doesn't mess around. Highly recommend him if you're looking for a new car.

kmertz82

1 review
How we checked this
  • Submitted Sep 19, 2025
  • No proof of purchase was attached, so this review is unbadged.
ServiceAugust 2025

While camping our van started making a horrible noise.

We got to the dealership and Scott in service figured it out quickly. He tried a quick fix, but ultimately we had to have the tire service folks help. Everyone was great! The problem was fixed and we were on our way. Friendly, helpful and professional.

Woodstock

1 review
How we checked this
  • Submitted Aug 26, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesAugust 2025

Brian was good to deal with and show us how to use

everything on the truck.

kelsey

1 review
How we checked this
  • Submitted Aug 8, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesAugust 2025

Kendall Ford provided great customer service and helped

me find the perfect car. I was coming in wanting something reliable for winter and they found me a car I love. Devin was a great person to work with, and was kind and straightforward.

meganw2403

1 review
How we checked this
  • Submitted Aug 6, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesAugust 2025

Very easy to purchase our truck that was still in the

factory. Buying process was fast and easy. Truck was ready with a bed top we wanted.

ssmesser

1 review
How we checked this
  • Submitted Aug 2, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesAugust 2025

My experience with Kendall Ford in the Sales Department

was most definitely five star. I went into the dealership with an idea of what I wanted, needed and most importantly what I could afford. My Salesman IAN was extremely personable, professional, and delivered every step of the way my goals in finding me the perfect vehicle! I am now the proud owner of a 2024 White Ford Bronco! Thank you FORD!

Katie Wood

1 review
How we checked this
  • Submitted Aug 1, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2025

Matt was great, made things easy, efficient, and

painless. We’ll definitely ask for him next time we need a vehicle.

jodieu

1 review
How we checked this
  • Submitted Jul 21, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2025

All the dealers treated so nice and took care of the car.

I am totally satisfied with them.

parkjm3797

1 review
How we checked this
  • Submitted Jul 21, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2025

Great service.

Our 4th purchase from this company and the service center has been very positive

Jody

1 review
How we checked this
  • Submitted Jul 17, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2025

The whole experience was great.

I was treated well and got exactly what I wanted in my purchase

Max

1 review
How we checked this
  • Submitted Jun 9, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2025

Our special Bronco order took a long time to materialize

for a lot of reasons, none of them the fault of Kendall, but Manager Steve Devere was incredibly helpful and supportive and kept us up to date every step of the way. When it was finally delivered--as a 2024 and not the 2023 we'd ordered--he made sure that we paid the lower 2023 price, even though the 2024 had more bells and whistles. The Bronco was worth the long wait: we love it!! and we could not be happier with Steve Devere and Kendall. The Kendall people and the facility itself are the best. We highly recommend Kendall Ford.

Bronco lovers!

1 review
How we checked this
  • Submitted May 18, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2025

Entire experience was wonderful.

No hassles all of our questions were answered. Will definitely be buying another vehicle from them in the future

HeliMX1022

1 review
How we checked this
  • Submitted May 13, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2025

Entire experience was great!

Larry in sales and Derek in financing were both easy to speak with, patient and thorough. Highly recommend this dealership!!

Asquared365

1 review
How we checked this
  • Submitted Apr 30, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2025

My motivation was to use a local dealership to do

business with. I look forward to future relations.

Agentlonnie2000

1 review
How we checked this
  • Submitted Apr 10, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesApril 2025

They found me a truck that fits my payment budget, the

sales person Mark did a fine job .

molallagary

1 review
How we checked this
  • Submitted Apr 4, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesMarch 2025

Paul worked with us and he did a good job.

I was not happy that they tried to lower the value of my trade-in below what it was worth. I had to leave without a deal. They texted me the next day that they would reconsider. They did provide me with the amount I felt my trade-in was worth. The only other issue was the hard sell for the accessory products. I had to continually say no to them and they kept trying to sell them to me. Overall, not a horrible experience but could have been better. I love my new truck.

RT

1 review
How we checked this
  • Submitted Mar 26, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesMarch 2025

Very clean site and very professional.

Will always check there for my next car or truck

overthetopplumbing

1 review
How we checked this
  • Submitted Mar 23, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesMarch 2025

It's my second car from this Ford dealership.

Great service. Great people. Thank you Paul Stenzel for helping me pick out my new truck.

jleorrt

1 review
How we checked this
  • Submitted Mar 10, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesFebruary 2025

Professional employees, friendly service, clean and

modern facilities, everything seems to be up to date.

terryrush57

1 review
How we checked this
  • Submitted Feb 28, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesFebruary 2025

We purchased a used CRV from Kendall Ford.

Bailey was wonderful to work with. He answered all of our questions and even offered to help set up the technology AFTER we made the purchase. This is my 4th purchase from a Kendall dealership. I have had a very good experience in all of them.

rockfinder

1 review
How we checked this
  • Submitted Feb 27, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesFebruary 2025

Ronnie / Jill were great to work with!

My wife and I had a good experience buying this truck from Kendall Ford in Bend Oregon

Richard Ross

1 review
How we checked this
  • Submitted Feb 16, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesFebruary 2025

It was pleasure working with Brian.

He kept us up to date on when the vehicle would arrive and we treated fairly on our trade in. Would buy there again

jeanseeley53

1 review
How we checked this
  • Submitted Feb 4, 2025
  • No proof of purchase was attached, so this review is unbadged.
SalesJanuary 2025

Went in for service on my 2021 Ranger, and ended up

buying a new F150. Service dept. folks were great, sales rep. (Mark) very easy to work with, sales manager (Travis) helpful, and parts dept. folks (Zach and Ariana) super nice ordering and getting me a bed liner for my new truck. Thanks. Haven't driven the truck enough to comment on it.

gshebley

1 review
How we checked this
  • Submitted Jan 6, 2025
  • No proof of purchase was attached, so this review is unbadged.

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