Hirning Buick Gmc

They did a fantastic job from start to finish with excellent communication along the way.

They are always so friendly and helpful with all my service

They are professional, honest and accommodating. I wouldn't go anywhere else. I have been a loyal customer for over 30 years. They treat me very well. Service is outstanding.

Hirning GMC at midnight and left in yard. We were out of town and did not know were to go .The next morning I called at 9;00 to check on truck and I was told they already had truck started and were charging battery. They sent a courtesy car to pick us up at hotel. We asked for bill when we got to dealership and they said there was no charge because they did not do anything. After all that they helped me hook up fifth wheel trailer and sent me on my way. You are very fortunate to have such a nice dealership in your town.

important customer! Everyone is very friendly and accommodating! 5+ star rating for sure!

Worked the appt into my somewhat tight schedule. Was completed in the time promised and they provided me a loaner to run perform an errand while I waited. Everything was perfect.

happy with the experience. I would recommend them to anyone looking for a different vehicle.

efficient! So friendly and they take good care of us and they wash my car!!

department and also the parts counter.

They always go out of their way to make your day. One of their service managers drove to the store we were broken down at, jumped our car, and made sure the battery was replaced. Fantastic service department. Sales as well!

Looking to purchase a vehicle see Jeremy, he’s a great salesman with awesome follow up!!

so charge me to fix something that was not even broken or could even prove to me that it was broken. I went to pick up my truck and found they had chipped the glass on my windshield and it had cracked across, confronted the advisor about it and they said that could not happen at there dealership What a waist of my time and trust in a local dealership Be afraid, be very afraid of Hirning

representative was very helpful and accommodating. The market was skewed on the side of the sellers, which made negotiations concerning the price one-sided.

family and friends

Excellent experience from the scheduling of the appointment to the picking up of the vehicle. They reminded me a day before, offered shuttle service, performed all required service thoroughly without unnecessary work. They were prompt, efficient, and friendly. A pleasure to work with.

Everyone was very helpful. they were very knowledgeable . The mechanics were efficient . The service writers were very friendly and went out of their way to be sure I was confortable while waiting.

interaction to purchase a new GMC Canyon was simple and straightforward. They were all a pleasure to work with.

Mr. Hirning was who I dealt with directly and was very fair, and honest. His salesman Jeremy was helpful and knowledgeable about my new purchase. After 1000 miles on a new truck the starter went bad on a Saturday morning. The service staff came to my home within 10 minutes of a phone call, got into a new truck to drive while mine was being fixed. The service staff went above and beyond the call of duty to meet my needs, and I highly recommend this dealership for their service, excellent value and very friendly staff. The store was exceptionally clean and I am a continued loyal customer after years of purchasing vehicles from Hirning GMC.

I recently purchased a new and a used Buick plus I take my cars to Hirning for service. I have had the opportunity to work with many people as I have completed these transactions. In short, they have always treated me with respect and handled my transactions in a very professional manner. They are quick to answer all of my questions.

Before i begin, the car I purchased is fantastic and well taken care of. The quality is not in question, but the service itself. They royally screwed me over in several ways, intentionally or not. Not only did they send in the paperwork incorrectly to the bank so the loan never went into my account, causing me to almost miss my first payment, but they swindled more money out of me without fully consulting me what all the total costs would be. Both men that i spoke with seemed like class-act guys. The main guy i dealt with initially was fantastic and he really did help me out so much. His name was Jason and he did a fantastic job taking care of me and helping leave there with absolutely no complaints about the car itself. However, as soon as I went to his higher up to get everything situated is when all the problems began to arise. My bank had to explain to me the several things they had done wrong and we had to go get them resolved. Granted, I hadn't been too experienced working with a dealership on my own at that point, but they were not straight with me and made several unprofessional mistakes that made the whole process much more of a hassle. I understand that business is business and a salesman will be a salesmen, but that is no excuse for lack of communication or to be sneaky. That is bad customer service. All this being said, I feel that i got the car for a great price! It hadn't been detailed yet when I first drove it and they went above and beyond in getting that car as perfect as they could for me to drive it off the lot. However, all the extra fees they added on to increase the price without giving me all the information was unacceptable. Regardless of whether they were simply rookie mistakes or salesman manipulation, I won't name the one I had the troubles with. Jason Murray, on the other hand, was one of the BEST salesman I've ever dealt with, in an out of the car industry. He, at least, deserves to be recognized for doing an outstanding job! Ask for him if you go and he will take great care of you.

Hirning personnel are very friendly and helpful; especially Marcus. Even after the purchase Marcus is always available for questions about our new vehicle. I had my last GMC truck for 22 years and always had great service when I needed help from Hirning.

We have purchased several new and used vehicles from Hirning. Clay, Alex and Joe are able to explain all of the features, extras, and financing of this vehicle we are interested in.

Chris and Scott were very helpful in taking care of my needs. They took care of a minor scratch on the passenger side door without asking questions. Mary and Randy were as helpful in several occasions. What a great team you have in your service department Hirning! AT

Randy and the entire service team are always very friendly and helpful. They do excellent, timely work. We bought our Buick Lacrosse from them in 2014 and they have been a delight to work with.

They repaired my Cadillac XTS on the spot with out an appointment, and served us hot chocolate while we were waiting in the lobby. They were courteous and the facilities are very impressive.

Randy and the entire service team are excellent. We love our Buick Lacrosse we purchased from Hirning Buick and the great service we have received.

Dave German and Clay Bailey are great folks.They are professional in every respect, knowledgeable, honest and work hard to put a fair deal together for their customer.It is easy and a pleasure to do business with them. We've been customers of Hirning for over 20 years and it is the staff that bring us back. Thanks guys for another great vehicle and purchase experience. We love our 2018 GM 3500HD SLT diesel.

five years with Mario Ciciliot at Hirning GMC. He always gets use the vehicle we are looking for and the price is always right. We are treated with respect and kindness and the hospitality is spectacular while we are there. I would absolutely refer all my friends and family to Mario, at Hirning GMC Pocatello. The 45min drive is well worth your time!!