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Great Lakes Subaru

920 Plaza St · Findlay, OH 45840

4.8

from 897 reviews

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Reviews (897)

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Showing the latest 50 of 897 reviews.

SalesJuly 2026

I can not thank Brandon and the GM enough for the

experience they provided me.. truly a blessing and I will never forget those two!!! Thank you thank you

How we checked this
  • Submitted Jul 10, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2026

Brandon spent a lot of time with test drives and going

over different car features. The dealership was easy to get to. Everyone was very friendly.

Otdcarter

1 review
How we checked this
  • Submitted Jul 8, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJuly 2026

RP, Dan, Noah, Chuck, and the BAMF Andre The Salesman.

Great all around customer service that cares not just about making the Dealership money. They care about the customer being satisfied.

LANCEESTEVENS63

1 review
How we checked this
  • Submitted Jul 6, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2026

2nd Subaru I've purchased here.

Ask for Andre Roach. Worked with him both times and will be back in 6 to 7 years to get another Subaru. Finance guy was great as well. Both were low pressure and got us the vehicle we were looking for.

Krsmitty1414

1 review
How we checked this
  • Submitted Jul 5, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJuly 2026

Nice people, quick service.

Very helpful even in the waiting area. Check out was painless!

GENAWADE

1 review
How we checked this
  • Submitted Jul 4, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2026

Overall, the customer experience was great, but the whole

buying process was a lot longer than it should have been.

Kaitlyn Kramer

1 review
How we checked this
  • Submitted Jul 3, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJuly 2026

Great Lakes Toyota completed my oil change and tire

rotation very quickly and provided adequate documentation of the multi-point inspection. Service was a little pricey but appears they did a quality job.

ANON

1 review
How we checked this
  • Submitted Jul 3, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2026

Brandon was very patient and helpful with our questions

and the test drives we had a few..☺️

netternel

1 review
How we checked this
  • Submitted Jul 3, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJuly 2026

Great service experience!

Noah was easy to work with, and Brian went beyond customer service. I would definitely use Greats Lakes service again. -Jerry

GRAYS3

1 review
How we checked this
  • Submitted Jul 1, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2026

They worked with me to find a vehicle in my price range

and payment range. Very friendly.

DHUNTER101D

1 review
How we checked this
  • Submitted Jul 1, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2026

We came to Great Lakes Subaru to see Rob on a

recommendation from a friend, and we are so glad we did! We we’re between two different vehicles, and we ended up going with the Subaru Outback based on how well Rob explained all of the features, especially the safety features, and went over everything on the car. We walked away feeling very confident with our choice of the Outback, thanks to Rob! 10/10 recommend Rob because of his knowledge and expertise with the Subaru brand.

zmkolhoff

1 review
How we checked this
  • Submitted Jul 1, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Courtesy and polite.

Were able locate the exact vehicle that I was interested in purchasing. Able to answer my questions and concerns.

JOHNSONTEDC

1 review
How we checked this
  • Submitted Jun 29, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Services were completed before time stated.

I am very happy with my Great Lakes Toyota and Subaru in Findlay, so far they have exceeded my expectations!

Rnrsam

1 review
How we checked this
  • Submitted Jun 29, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

First time getting my car serviced here and was impressed

by how smooth it went. Was told it would be ready in about an hour and was pleasantly surprised when in half an hour I was told I was all set! Very nice service advisor.

CHOEPF

1 review
How we checked this
  • Submitted Jun 28, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2026

Brandon was very helpful in our decision for picking out

a car. He found cars in our price range and with the specific requirements we needed in a vehicle. The car we ended up with is great!

Tigerliones

1 review
How we checked this
  • Submitted Jun 28, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Rob has been wonderful to work with.

Since our purchase in December, he has been in touch with us regularly to see how things are going and if we have any questions. We are very pleased with our purchase and with the attention we have received.

GCRAWFORD21711

1 review
How we checked this
  • Submitted Jun 26, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Arrived early, car taken in early, finished early.

Very friendly and informative staff, excellent service visit.

dsalucci

1 review
How we checked this
  • Submitted Jun 25, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Friendly staff.

Great communication. Quick in and out. Good explanation of what was being done to my car. Thank you!

JLBROWN340

1 review
How we checked this
  • Submitted Jun 24, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Chuck Taylor was very helpful in providing options on

tires for my (older) vehicle, including clear estimates of costs. The work was done professionaly and quickly. I was happy with the inspection of the car while tires were being mounted and an alignment done. Thanks for making me feel comfortable with the work.

HILTYBIKER

1 review
How we checked this
  • Submitted Jun 21, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2026

Allnifvthe personnel that helped in my purchase were

friendly, knowledgeable, and eager to help in any way they could

llkimm8532

1 review
How we checked this
  • Submitted Jun 20, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Working with Andre was a pleasure, he was very helpful in

trying to get us the best deal possible and making sure that everything was in good working order on our used Chrysler Town and Country.

NICHOLSMIKEA

1 review
How we checked this
  • Submitted Jun 20, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Dan and team do an excellent job at making sure as

customers we know exactly 👍🏻 what up

HEYMIKIE26

1 review
How we checked this
  • Submitted Jun 20, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Jose was very helpful answering all my questions.

Dealership gave us a good price for a great product that looks great on our vehicle. This is our second vehicle with the paint protection product applied.

TRAPPERWOODY

1 review
How we checked this
  • Submitted Jun 20, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

This vehicle is now our granddaughters.

Safety first in a Subaru and she loves it !

CHARLIESPAM

1 review
How we checked this
  • Submitted Jun 20, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2026

Jose was great helping me find my perfect car!

! Thank you for all your help!!

KGOODELL14

1 review
How we checked this
  • Submitted Jun 20, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Riley quickly took care of my vehicle, rotating tires and

checking it out prior to my road trip without trying to add anything unnecessary, and at a great price!

MHEITKAMP

1 review
How we checked this
  • Submitted Jun 18, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Great service reps, timely fashion in and out.

Only drawback would be how expensive it can be

MR.MIREE

1 review
How we checked this
  • Submitted Jun 18, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Service rep Riley greeted me as soon as I pulled into the

service bay. My scheduled maintenance was completed in less time than expected. Thank You Riley for a fast and trouble free experience.

flearancher

1 review
How we checked this
  • Submitted Jun 18, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Riley did a great job managing the maintenance of my

Subaru Forester Wilderness on Monday.

MSJ11

1 review
How we checked this
  • Submitted Jun 16, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2026

They were not pushy.

Took the time to learn what I wanted in my vehicle.

DBARTON750

1 review
How we checked this
  • Submitted Jun 16, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2026

It is a clean dealership and they are very helpful and

answered all our questions.

5563WANDA

1 review
How we checked this
  • Submitted Jun 15, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Riley was great and the team took care of my car in a

timely manner.

AJENS42

1 review
How we checked this
  • Submitted Jun 13, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2026

Jose and the dealership make every effort to do

outstanding work, they care about their clients.

jmckanna3

1 review
How we checked this
  • Submitted Jun 12, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Very good experience, the service was excellent, Didn't

take much time to complete my visit.

RMASON007

1 review
How we checked this
  • Submitted Jun 11, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

I’ve gone every time to GLSubaru for scheduled oil

changes. Something just seemed off this time. I felt like I was worked into their schedule. Didn’t leave with a feel good. Expensive when I come from 1hr15min away. May go to my local service place next time.

pcellar

1 review
How we checked this
  • Submitted Jun 8, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

My experience with everyone at the dealership was very

positive. They were helpful and accommodating.

CHERYLBAKIES

1 review
How we checked this
  • Submitted Jun 7, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

We’ve been going to Subaru in Findlay for 40 years!

Our daughter’s family has our older outback with 250,000 miles-all 5 children have driven it. Kindest, considerate employees ever. Thanks for all you do and the way you treat people

Suer3565

1 review
How we checked this
  • Submitted Jun 7, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2026

For the most part it was an easy less stressful

experience than I was expecting

MDONCYSON

1 review
How we checked this
  • Submitted Jun 6, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

They’re kind and courtesy and their Johnny on the spot.

I would highly recommend them.

JANSWISHER

1 review
How we checked this
  • Submitted Jun 5, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

I haven't had reason to bring my car in for service yet.

Less than a month.

LSCOLLINS59

1 review
How we checked this
  • Submitted Jun 5, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Always a welcoming crew in service.

.. tremendous department with expert knowledge, reliability and proven track record. This crew is the best!

jquisno

1 review
How we checked this
  • Submitted Jun 5, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Fast service, even though there were several people ahead

of me. Friendly faces. Competent employees. Washed my car for me after service competed. Very happy with this dealership every time I go!

ACTPAC81

1 review
How we checked this
  • Submitted Jun 5, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2026

They are efficient, friendly, helpful and their cars are

priced right. Michael was great to work with.

DNJSATTLER

1 review
How we checked this
  • Submitted Jun 2, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2026

Service was quick and Dan did a great job of letting me

the status of the van. He explained to me options and was very professional.

MRITZLER

1 review
How we checked this
  • Submitted May 30, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2026

Noah was polite, prompt and pleasant.

The work on my car was done in a timely manner and paperwork was explained. The dealership builder is clean and organized and everyone is pleasant.

GRANDMATERRY2000

1 review
How we checked this
  • Submitted May 29, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesMay 2026

Working with Charly was a breeze.

There was no sales pressure as he worked with us and got the price we could work with. The Subaru we wanted he didn’t have on the lot but found one in 2 days. He was very knowledgeable with the workings of the car and made sure we were knew how everything worked before we left the lot. I would definitely give Charly 5 stars!

TUPER52

1 review
How we checked this
  • Submitted May 29, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2026

Very polite and nice to deal with.

We got there early and they were ready for me. Took shorter time than they said. Great place.

SUEELLEN

1 review
How we checked this
  • Submitted May 28, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2026

I've always had great service and convenient scheduling

for my Subaru regular maintenance schedule. Great customer service

NETSIE615

1 review
How we checked this
  • Submitted May 26, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2026

Service personnel very knowledgeable and helpful.

Pleased with the performed services- completed in timely manner

BEVWILLMAN

1 review
How we checked this
  • Submitted May 24, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceMay 2026

Excellent service from the moment I arrived.

Lindsey was very informative and friendly. Great person!

NELLIE2965

1 review
How we checked this
  • Submitted May 23, 2026
  • No proof of purchase was attached, so this review is unbadged.

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