Granite Hyundai

Made this whole process very quick. Very attentive to my needs.

can’t use my radio

Granite handled my issues fast and effectively! My issue was solved and ready to go in a day even without an appointment. Thanks fellas

while giving the customer a relaxed atmosphere. Great customer service in my opinion

handle on the same day

,free car wash , bought my last car when I was getting previous one an oil change, nothing in the showroom yesterday that I liked tho. 😎

this dealer. At my inspection they’re charging me for the things that I told them was wrong with the vehicle when I bought it and they told me I was incorrect at that time and come to find out I was right. I have contacted the bbb about this dealership and I will make sure everybody possibly knows my story about buying my third vehicle from this dealer. The service has been horrible.

It was a good experience!

Waiting area comfortable. Making appointments easy and time beeded always available.

when purchasing my Subaru Forrester was magnificent! I believe my sales guy name was Chris Great guy! No pressure…

my questions! Granite was super helpful in helping me manage my insurance claim and get .e back on the road!

Sean was very friendly and courteous. He took the time to explain some questions I had. He went the extra mile with my service.. Sean brought a very nice young man out and he was wonderful.

and service department were all top notch. I would recommend them any day!

Very happy with my vehicle. Would recommend them. Give tgem a try.

through the purchase & trade-in process. He was also diligent about negotiating the numbers to make them work for me. Financing process went smoothly, & Will did a great job of explaining everything!

the car or anything just gave me the keys and said bye and now I have someone other blue link that's activated unit 8/20/25

3 of our family members have purchased there now and its always a good experience.

received helpful reminders. Service personnel greeted us very politely, mechanic performed requested work and noted additional services that could wait but would make a current recommendation an issue in 3-4months. Approved additional work online and was called later by the service department to find out if they could keep the vehicle overnight as they didnt want to rush through the work. We thanked them for calling and gave them the ok for the overnight. The vehicle was ready mid morning the following day as stated it would be. Pick up was quick and easy. Another good experience at Granite Hyundai!

explained thoroughly and I was very happy with the outcome.

service and I was in and out that afternoon. Day before had found two very under inflated tires so needed new ones ASAP. Called next day, Monday, and they put on 4 new tires and new brakes all around which were very much needed as well. They keep being there for me and I won't take my car anywhere else!! Temps were in the high 80's with humidity to match, and nobody was moaning or groaning and the waiting room with free water and chips was ice cold and the TV very entertaining!! YOU ROCK, GRANITE HYUNDAI!!!!

canal. Rodney and Will have renewed my faith in car dealerships! They could not have been any more accommodating!! What great people to work with.

car I had lost two weeks earlier Rodney was friendly and professional and responded to my concerns regarding my situation The car I purchased had been well cared for by the previous owner and represented a good value for me I hope to drive it for many years I would gladly recommend Rodney and this dealer to anyone in need of a new or used car

having the service and inspection done. We will be buying our next vehicle from them for sure and also continuing to have service done there.

the buying experience . No pressure throughout, processes in place to make the buying experience pleasant.

have service completed. Friendly employees and not too long of a wait to have service completed.

honest and pleasant to work with! All of them seem to be very uncomfortable with whatever questions and or needs I had I would recommend it this place excuse me to anybody

Getting to the bottom of losing oil too fast.

The car I wanted was in stock.

service in a timely manner. Went extra lengths to show me an issue on my car in the service area to see for myself.

but they did and I was charged 134.96. Then today I received an email advising me that they recommend the service because it wasn't done last time. What is going on? Did they do it or did they not do it? Was I charged in error?

inspection sticker Hyundai. I had a reservation, when I dropped the car off he said it would be an hour which I thought was a little long but went with it 2 1/2 hours later I had to go and check on my car. It has just been finished. This was 2 1/2 hours with reservation for estate inspection sticker?

This noise wasn’t there until serviced at this dealer. Car is only one year old .

and courteous service. A very well maintained showroom and service area.

replace backup camera after recall and done it twice after that.

questions regarding additional services after the inspection

The carwash left a lot of water spots on his and back.

He did not review the service afterwards. I did not receive the complimentary car wash that others in the waiting room received.

Enjoy dealing with Granite Hyundai Service a Sales. Great people to communicate with.

Did not feel rushed or pressured and I left with the car of my dreams!

They kept their word for the service and the price. When they knew they couldn’t get it finished in the time frame allotted, they sent us home in a brand new Santa Cruz for the day. Highly recommend!!

They took care of me as quick as they could

addition Comfortable waiting room Thank

I had to buy a vehicle unexpectedly and the staff were sensitive to my situation. Andrew and the rest of the staff were friendly, flexible and patient. Highly recommend.

Tim from sales was wonderful to work with. Infact everyone was great. I got a fair trade offer and a fair deal on the Sonata. I'd buy from them again

get my car service and they clean it

after doing such a simple job. Cross threaded lug nuts. One stud snapped. I took pictures of the nuts with no threads, snapped lug bolt, metal fuss on a stud and to top it all off, I brought this car in because I couldn't remove the wheels to do a front brake pad change. After this mess, I decided to replace pads anyways but still couldn't remove the wheels. After looking inside the lug nuts, I saw that all the edges were gone and flattened. Anyone who does maintenance knows that the nuts weren't started by hand before the pneumatic hand tool was used. IMHO as a lifelong maintenance person, that wheel was in danger off coming off when being driven. SO, what did I pay $189 for last Friday??? Wouldn't recommend and waiting to hear what this dealership is going to do before I do my social media thing. I expect a phone call or email telling me of what they're going to do. Hopefully the repairs and now a brake pad change with the pads I bought free of charge to keep me as a customer. You may also look at some history regarding brake lights that I paid for and after multiple return visits because the fix didn't last, I fixed myself. The representative was fine and professional. I have a MAJOR problem with the maintenance person. This comes from a lifelong maintenance person myself. Put yourself in my position. How would you feel if your spouse was driving a vehicle like this with the kids inside? Again, I'm beyond furious! I can't attach pictures but have them as evidence. Robert Paulding

I waited a short while but I had coffee and everything was good

salesman. First time buying a new car will recommend this dealership

and Everyone is nice and explains the issues and doesn’t make you feel pressured to buy any services while also explaining the benefits of those services

washer fluid is out. I know its not your job but would be a nice touch and appreciated