Gilland Chevrolet GMC

I have been getting my oil changed for years and was told that all fluids are checked at each service. I was on my way home and car started jerking and stalling only to find out it was 1 1/2 quarts low in transmission fluid. I had just had the oil changed on 3/4/2024. Had a talk with the desk guy and he confirmed that I had been coming for years and they check all fluids. I asked, then why was my transmission fluid low? No response was given.

my car in and out in 3 days I'm very satisfied

and honest not like Bill Jackson of Troy, Al that sold me a lemon in May 2023 and would not take my call afterwards.

remember, and plan to continue to do so. New used you name it I've bought from them. They always have a great selection and always treat me well. Everyone I dealt with from there has been great, but you can't go wrong with asking to speak with Jeff.

Bought used vehicle knowing that it wasn't going to be perfect. (Used vehicles are used they are going to have flaws) Overall I'm very satisfied with my purchase and will definitely be back for another. The entire sales staff was friendly and helpful through the process. If you want a great deal and friendly service!

I would never go anywhere else. Everyone was super nice and it made me feel like part of the family. Sales, Finance, Service and Parts the best place to buy a vehicle.

the years and they have been true to their word.

Now all I get are their emails about newer cars they have for sale. Didn't seem to eager to sell the Ranchero. I know it's not what they do on a daily basis so can't be too harsh.

more information regarding one of their listings.

.( no pictures) Salesperson did not listen when I told the vehicle description, he named off a couple of cars and brands I did not ask for. Then wanted my phone number to call me back after he checked further...for a vehicle I did NOT ask about. Its not baseball one strike and you're OUT.

been since I have lived here. My wife and I purchased many vehicles over several decades. We have and will to purchase our vehices with you. The service department is the best I have ever done buisness with. Barbara and I are both in our 70's and I am a combat wounded and disabled Vietnam Veteran. The service department has gone above and beyond for us. Lyle and Barbara Hahn Chief Warrant Officer Military Intelligence Retired

Appreciate them working me in on short notice. Thanks again for your help.

would I send anyone there. I bought a 2019 Ram pickup from them, paying over 40K. It was a fast deal but that shouldn't matter. I'd like to know businesses are going to be honest and forth coming with the their customers. After buying the truck I found damage to the tailgate that will eventually rust. I was hopeful they would make it right but when I called to advise them of the damage I found, their response was "if we take car of every little blemish on a vehicle we would have to raise the price". Keep in mind this vehicle was OVER 40K. After signing paperwork I didn't get a copy of anything I signed. I purchased many vehicles in the past and never have I left a dealership without the paperwork that I've signed. However I figured since I did my financial part with my bank it was just the way they did things. I did get a bill of sale though. I drove the truck home and found the side mirrors were not working properly. I take it to another dealership and low and behold they tell me I'm out of warranty. WTH. That's not what the dealership told me. 3 yrs / 36k miles. Nope, it goes by the sale date of the 1st owner not the year of the vehicle. So even though it's a 2019 with 25K miles I'm out of warranty because the 1st owner bought it in 2018. Shame on me for not knowing that. I called the dealership to see if they could help me out with the mirrors, they said no of course but they can sell me an extended warranty. Now someone please tell me why I would give them any more of my hard earned money. No I didn't buy the extended warranty from them I bought it from another business. I'm gonna get in touch with BBB and Fort Rucker to see about getting them Black listed. I've never seen such unethical business practices before. It was so disappointing. Delivery of the vehicle. They did not clean the inside. At least wipe the interior down, get the old coffee drips off. The windows were dirty as well. I had to clean the interior when I got home. Again shame on me, I should have gone to a dealership in Dothan.

I would recommend them to anyone!

helpful in me finding a truck.I was very pleased with the way he took care of me and made purchasing a truck so easy. Mr. Jarboh was very professional in the way he handled everything. I will highly recommend Gilland Chevrolet GMC to anyone.

time and told someone was looking at it they would let me know no one ever called me back I contacted them again finally got a call back and the person didn't seem too interested in my vehicle or helping me get into their vehicle so I'll keep my business in Florida

professionally and expediently. Would recommend them highly for all your GM service needs. Will definitely be using them in the future!

and we have always been very satisfied and treated with respect. We would recommend this place very highly to anyone

On 7/3/20 I went to Gilland Chevrolet GMC in Ozark AL to my 8th vehicle in 6 yrs from Gilland’s. I was going to purchase a 2020 GMC 1500 but, when we started doing the paperwork they would only offer 12K for 2018 Ford I bought from Gilland a year earlier for 19K and NADA list trade between $16325 – 17375. They refused to negotiate the price at all! I do not know if Gilland GMC is under new management or not but, it was not the same attitude I dealt with before. I would not recommend this dealership anymore giving them recommendations for over 6 years. When to Dodge and bought a RAM!

Everyone was courteous and professional. Mr. Jobah was very helpful and presented me with a vehicle that I liked and fit my requirements well. I am pleased with my purchase.

They were very good to me and Hakim was great and he took the time to explain everything to me he was very polite and Larry was wonderful to me as well

I have a hybrid truck, few dealers will work on it. We were out of town and had to go to another dealer and were not satisfied with what I was told. Drove home and to Gilland Chevrolet where I received excellent service (again), straight answers and excellent repairs in a timely manner at a reasonable price. It is so GOOD to deal with a dealer that truly has the customer first, they don't just say it, They Show It.....

The service department at Gilland is Top notch! They are the only ones to service my truck since I purchased it from them! I'll continue my relationship as long as they are there!