MC

Med Center Mazda

80 Drivers Mart Way · Pelham, AL 35124

4.8

from 3,253 reviews

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Reviews (3253)

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Showing the latest 50 of 3253 reviews.

ServiceJuly 2026

Mazda makes great products and I'm pleased with how they

support them. Med Center is a great example of this. They do what they say they're going to do. Highly recommended on both the sales and service side.

bwilson27

1 review
How we checked this
  • Submitted Jul 16, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJuly 2026

Quick and easy.

Got the job done. Professional from start to finish. Everyone works together as a team.

John

1 review
How we checked this
  • Submitted Jul 16, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2026

It is hard for me to say that anyone is perfect- there is

almost always room for improvement. But, Joey Chance was so helpful. He seemed honest, trustworthy, and straightforward- which I very much appreciate. The finance person was helpful- he was also straightforward and explained what we were doing. They both made the experience almost enjoyable- and I don’t normally enjoy purchasing a vehicle because it seems the salesperson and/or dealership wants to play games with me. They did not treat me that way. Would definitely recommend our salesperson and the dealership.

ginap64

1 review
How we checked this
  • Submitted Jul 15, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2026

Extremely happy dealing with Tony.

He was knowledgeable about the vehicle and courteous to my wife and I and answered all of our questions. He agreed to talk to me on his off day to finalize the deal. I haven't dealt with the service department yet so I will with any rating until I do.

sheathpe

1 review
How we checked this
  • Submitted Jul 15, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJuly 2026

Great service with excellent people.

Always taken car to dealership for service. Professional and accommodating atmosphere.

bearden61

1 review
How we checked this
  • Submitted Jul 14, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJuly 2026

My service experience was completed to my complete

satisfaction. Friendly & courteous staff who explained in detail.

LAWYERTURNER

1 review
How we checked this
  • Submitted Jul 12, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJuly 2026

Service Department was ready for my appointment!

Very polite and professional! Listened to my concerns and agreed to correct the issues! My SUV was returned to me quickly and all issues were resolved! There is a reason I have bought my last 10 vehicles from this Dealership! The entire company from sales, service, parts and body shop are top notch!

Larry Martin

1 review
How we checked this
  • Submitted Jul 11, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJuly 2026

This is the best Mazda Service Center I've received

service at in the 30+ years I've owned Mazda vehicles. All were really good - this one is the best. The team at Med Center Mazda perfectly balances professionalism, and efficiency ... while maintaining a "hometown" decorum with the client.

How we checked this
  • Submitted Jul 10, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJuly 2026

Everyone polite Service was good Like the certified tech

video. Not to long of a wait. Everyone was polite.

Plancontracting

1 review
How we checked this
  • Submitted Jul 10, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2026

Customer centered and responsive to what the individual

lis looking for when car shopping! Great

How we checked this
  • Submitted Jul 10, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJuly 2026

This dealership is absolutely the best!

Everyone is so friendly, and their attention to detail exceeded all my expectations!

neldasistrunk

1 review
How we checked this
  • Submitted Jul 10, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJuly 2026

Kept me informed !

The wait was a little long ! But everything else was great ! Thank you

jenniferd1010

1 review
How we checked this
  • Submitted Jul 9, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJuly 2026

Almost impossible to make the appointment.

Three days for a response Service advisor said that it must be something I’m doing wrong. This was the 3rd time the front passenger power seat switch had been replaced. He said that loaners are for customers with the CX-90. So I waited three hours. I hope I never have to bother the service department again. Other than that, I honestly can’t brag enough about the sales department or the parts department. Great team up front. I hope the service department gets a redo soon.

stevensonb45

1 review
How we checked this
  • Submitted Jul 8, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2026

I had great experiences working with all at Med Mazda.

From my sale person Mark Cooley to Adam and tony and Matt and all other staff member. I am in Sale business my self so I was very impress how they greet from front door to the back. Thanks to every one.

mochaudhry

1 review
How we checked this
  • Submitted Jul 6, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJuly 2026

Free Farmer was the salesman.

Took all the time we needed and answered all our questions.

larrynricki

1 review
How we checked this
  • Submitted Jul 4, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJuly 2026

The service mgr was excellent and very personable.

He explained in detail what was done.

scstokes3

1 review
How we checked this
  • Submitted Jul 3, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJuly 2026

In and out the door in less than two hours replacing

trunk hinges . .thanks Doug

DOUGEBLEN

1 review
How we checked this
  • Submitted Jul 3, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJuly 2026

Med Center Mazda offers exceptional courtesy and

convenience, creating a seamless, customer-friendly experience with timely service and professional care

pittmanj9400

1 review
How we checked this
  • Submitted Jul 2, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJuly 2026

Med Center Mazda is my first choice for maintenance for

our Mazda 6 Great Mazda dealership

johnlove.love

1 review
How we checked this
  • Submitted Jul 2, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2026

We had a no hassle all around pleasant experience with

Med Center Mazda. I worked with 3 other dealerships and this was by far the most straightforward encounter. I felt like they were building a long term relationship. The price was clearly stated without a whole bunch of surprise add ons. This was the only dealership not trying to sell air in the tires. I feel satisfied with my car purchase and comfortable trying out their service department. Anthony deserves a special shout out for being very transparent throughout the process.

heidimoos

1 review
How we checked this
  • Submitted Jul 2, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2026

Absolutely the best people and dealership anywhere.

I've purchased six cars from them over the past fifteen or so years and I have tried other Mazda dealers but still drive over 200 miles from my home because they have always made it worth the time and effort.

Ron Marks

1 review
How we checked this
  • Submitted Jul 2, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2026

Best buying experience for an auto that I have ever had.

I will recommend Med Center Mazda for anyone looking to purchase a new vehicle Thank you so very much. Love my suv.

donnaa

1 review
How we checked this
  • Submitted Jul 2, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2026

Great experience.

Lots of cars on lot to choose from. Dewayne was great to work with. Not high pressure and very knowledgable. Easy process and good price.

daniel10403

1 review
How we checked this
  • Submitted Jul 1, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2026

Absolutely the best.

This is the sixth car I've bought from this dealership over the last 15 years. They get better every year. Tony and Matt are exceptional in every way.

Ron Marks

1 review
How we checked this
  • Submitted Jul 1, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJuly 2026

Most satisfying experience that I have ever had buying a

car 🚗. Thank you so very much. I'm recommending your dealership to my friends and family Thank you again!!

donnaa

1 review
How we checked this
  • Submitted Jul 1, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2026

My car buying experience was amazing!

!!! Our salesperson-Will was the epitome of customer service. He ensured we felt comfortable with the process and vehicle from beginning to end. He even came in on his day off to accommodate our schedule. We are thankful to all the staff that we had the pleasure of working with during this process. Highly recommend the Mazda brand and this dealership.

evette423

1 review
How we checked this
  • Submitted Jun 30, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Everyone is very professional and knowledgeable, my

vehicle was fixed quickly and right the first time. Would highly recommend!

racej12

1 review
How we checked this
  • Submitted Jun 30, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Nicest employees at any dealership.

From management to sales to repair and maintenance. Have NEVER been disappointed in dealing with anyone there.

Mikebolin1001

1 review
How we checked this
  • Submitted Jun 29, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2026

EXCELLENT CAR BUYING EXPERIENCE!

! MY SALESMAN MARK COOLEY WAS A GREAT GUY! VERY HELPFUL AND HONEST!! HIGHLY RECOMMEND HIM AND THIS DEALERSHIP!!

jpw264

1 review
How we checked this
  • Submitted Jun 29, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Kept me informed.

Easy to drop off and pick up. The waiting room was a little small for all of the people who were waiting on cars

melhop022

1 review
How we checked this
  • Submitted Jun 27, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

I recently brought my daughter’s car in for service and

received a note stating it needed new tires. I called twice and left a voicemail for my service advisor to discuss the options—especially given the car has only 26,000 miles—but never received a return call. Instead, I received a text message stating the price was non-negotiable as it was set by Mazda, with no further follow-up. At that point, I chose to purchase tires from a provider who took the time to speak with me and valued my business. Lack of communication cost your store a sale. I hope this feedback helps improve the experience for your future ustomers

sddubrinsky

1 review
How we checked this
  • Submitted Jun 24, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Staff were unhelpful, unmotivated, and apathetic.

Mechanics were the only employees happy to be there.

peterlpitman

1 review
How we checked this
  • Submitted Jun 23, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Great help!

They got my car in and out with no issues! Very kind and great attitude

jdthomaspgal14

1 review
How we checked this
  • Submitted Jun 23, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Mercer is the best dealership experience we have ever

had. Joey is the best salesperson. He is very knowledgeable about Mazda vehicles and is just an amazing human being. Our extended family has purchased nearly 10 cars from Joey. The management staff is also fantastic. Any challenges we have faced, which have been very few, were addressed immediately with the highest level of service. MedCenter always exceeds our expectations

buck2372006

1 review
How we checked this
  • Submitted Jun 23, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Professional service.

They were incredibly efficient and effective in servicing my car. The video overview is very informative. And they provided a comfortable space where I could wait and get work done.

MissyB

1 review
How we checked this
  • Submitted Jun 23, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

The conversation I had with the woman who made my

appointment was delightful. We talked through my needs and it was determined that I would drop off the car and leave it while I was on vacation. I entered the service door that scheduled Saturday and was met with a stressed out service rep, who questioned my arrival. In short, I felt scolded. They say first impressions are everything so because of how I was (un)welcomed in the service door, I won’t be back. Car repair is a service business, customers get to choose where they spend their money, so unless I have a recall, I will not be returning. And as much as I’ve enjoyed driving my Mazda, this experience has made me ready to look for another make if/when the time comes.

Holly Simmons

1 review
How we checked this
  • Submitted Jun 23, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2026

Quick &Easy finance with great customer service!

Tracy and dewayne was incredibly helpful from start to finish!

Tommyreeceedwards

1 review
How we checked this
  • Submitted Jun 18, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Scheduling the appointment was easy and quick.

The work to be done was explained and the price was not very high.

ADCDESK

1 review
How we checked this
  • Submitted Jun 18, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Here for oil and filter change.

Tires rotated. Had video of work done. No complaints

Bev

1 review
How we checked this
  • Submitted Jun 18, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

I enjoyed purchasing my car here.

My salesman was all he could be. Although I still haven’t gotten my mats.

anitablack1965

1 review
How we checked this
  • Submitted Jun 18, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Easy, fast, and good quality of work.

Very friendly and helpful. Very nice waiting area

williamrnolan

1 review
How we checked this
  • Submitted Jun 17, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Always helpful And pleasant.

Driver that took me home was wonderful That is all I have

jhies

1 review
How we checked this
  • Submitted Jun 17, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

I received the video after I checked out.

The video stated recommended repairs. Horrible service

renaewash

1 review
How we checked this
  • Submitted Jun 17, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Friendly folks, nice waiting area (with snacks and

drinks) professional service. What’s not to like?

Ken

1 review
How we checked this
  • Submitted Jun 17, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Service was quite fast and painless.

Nothing extra but what needed to be done. Thank you

delerhoja1

1 review
How we checked this
  • Submitted Jun 17, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

I was provided good service.

There was some slight confusion but they worked to clarify the situation.

jlock2727

1 review
How we checked this
  • Submitted Jun 16, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

I recently had a less than perfect experience that would

have been avoided had my service advisor listened and communicated with the mechanic working on my Miata. The AC had started blowing hot and I recharged the unit myself. The coolant was empty after a few days and I knew it was a major leak. I told the advisor this when I took the car in. Instead of putting any of this on the service ticket, they just entered "customer states air blowing hot". The mechanic recharged the system and they told me my car was ready for pick up. I reminded the advisor that I had done the same and the coolant leaked out after a few days. We agreed to keep the car there overnight so they could check the charge next day. Next day, they assure me that the system is still fully charged and I can pick it up. That was $188. After 2 days of driving, the ac is blowing hot again so I go back to the dealership. The service advisor said "IF the car was leaking refrigerant like I said it was, they would have found the leak". He also straight up lied at said "that's why I wanted to keep your car for a few days but you insisted to pick it up". Nothing could be further from the truth. His line of reason was deeply flawed. Honestly, why would he think I was unable to tell if my AC was blowing hot? On closer inspection, there was a huge leak in one of the components up on the firewall. It was a big repair that involved disassembling the entire interior of the vehicle. The air blows cold and you'd never know the vehicle was stripped to the firewall. It was a pain for the mechanic to fix and they did a great job. If you choose to use MedCenter, I would ask to inspect the work order prior to your vehicle being given to a mechanic. This experience robbed me of a lot of confidence in their ability to communicate basic information.

brian

1 review
How we checked this
  • Submitted Jun 15, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2026

This is my 6th Mazda that I have purchased from Med

Center Mazda. Fred Farmer is the best!

bbrown1259

1 review
How we checked this
  • Submitted Jun 15, 2026
  • No proof of purchase was attached, so this review is unbadged.
ServiceJune 2026

Easy to make an appointment.

Easy drop off with minimal wait time. That’s why they e been my go to for my last two cars.

accompton

1 review
How we checked this
  • Submitted Jun 15, 2026
  • No proof of purchase was attached, so this review is unbadged.
SalesJune 2026

Anthony was a very responsive, no pressure salesman.

The dealership is spotless, the staff are friendly and they have an extensive inventory.

travis

1 review
How we checked this
  • Submitted Jun 14, 2026
  • No proof of purchase was attached, so this review is unbadged.

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