Fitzgerald Subaru Gaithersburg

Felt very welcome and I liked how clear they were about the pricing.

first Subaru! What an awesome experience due to his knowledge of the 3 vehicles I was considering. He was so helpful and patient as I made my choice!!!! At Fitzgerald Subaru in Gaithersburg i was greeted and treated so well by everyone in such a friendly manner! I would like to Thank Matt Sullivan for showing me how each vehicle worked and for the very smooth steps involved to complete my purchase. What an Amazing group of people from Muna Bockarie Sales Manager, Matt Sullivan Salesman and Lisa Lam who took care of the paperwork. They did everything to make my Subaru experience PERFECT!!! Thank You Matt Sullivan for making buying a Subaru so enjoyable !!

salesman. I felt very comfortable working with him. He was extremely patient during the entire experience from my initial interest, the test drive, financing segment to the final sale. He was so great. I am greatly appreciative and happy with my purchase of the. 2014 Jeep Grand Cherokee.

The sales experience was easy. I recommend this dealership for your next car.

had called the Fitz Auto Mall Subaru dealership, I spoke to Erol. I asked about a particular auto I had seen online at the Edmunds site. Erol let me know the car was still available and I scheduled a visit. He called back and let me know that the vehicle that I was interested in had sold. Erol suggested that they had another model that I might be interested in buying. I went in for the appointment and bought the car he suggested. Best dealership experience ever.

We bought a Forester. We shopped very thoroughly and feel we received an excellent deal.

I am very happy with his service. He was patient, attentive, willing to help, and good with time management. Thanks, Matt! Kimberly was also amazing!! She was kind and compassionate and helped me learn how to work the car. She was very patient with me. I love my Subaru!

Salesman was nice but prices were not great. All cars seem to come with many addons and prices are nothing to write home about.

He answered all my questions and the buying process went smoothly and efficiently.

He treats me like I'm his only customer - even though he knows I won't be buying again anytime soon. Haha- famous last words. I bought a new '23 Forester in 8/23 and traded up in 11/24. I just can't stay away from the service and the value. Thanks Raj!

We went through a few options and then after that we were able to seal the deal on the car of my dreams!

dealership. We knew what we wanted. What I appreciated about Bryan is how it wasn’t the hard sell. When I said contact me by email, that was respected. We didn’t have our phone blowing up with the usual annoying questions like how prepared are you to buy this car today. Questions I asked were answered thoroughly, there was no sugar coating. He understands the cars and is very familiar with the trim lines. He was understated and knowledgeable. He got that we just wanted to buy the car and go.

ago and it has been great. The best part has been the customer service at Fitzgerald. Bryan said to me that once someone buys a car from Fitzgerald they have a friend in the auto industry for a lifetime and he has been a good example of that statement, from helping me with scheduling service appointmets to answering questions i've had even on his days out of the store. I recommend speaking with him if you're a consumer like me that gauges a purchase through reviews.

making sure all of my concerns were addressed and all of my needs met. Highly recommend him to anyone!

Enjoyed the all electronic signing process very much.

QUICKLY. I seriously put them in the wringer to get me test driven, trade assessed, loan docs written, tags transferred and out the door in 1.5 hours. Amazing. And they were super nice, to boot. Go Fitz-Way people! You guys rock!

.. Always good buying experience The marketing of their repair plan was not quite honest however

This was the second Forester I have bought at this dealership, and if I outlive this new car, I'll buy a third here.

and I’m always happy with the selection and service I receive. I will continue to be a satisfied customer!

Our sales person, Matt was super friendly. He answered all of the questions we had. Super great experience!

Everyone was great, and Matt was awesome! I highly recommend this dealership and Matt.

He was honest with me and he gave excellent service!!

... knowledgeable, professional, friendly; I would Erol to all my friends and family ... .good good good good good good good

My salesperson Erol Motlu was informative, helpful and accommodating when I asked for information and/or assistance, both before and after I purchased my car.

and good and excellent advice. I am very satisfied with Mr. Behdad and thank you

Matt was great, helpful and easy to work with. Purchased the car from out of state. It was 4K less than anywhere else I found. Had it delivered by transport. I found a price discrepancy between web sites. Even though the car was paid for they sent me a check. Vehicle was delivered in perfect shape. Interior was spotless. The dealership handled all the out of state paperwork. I will be buying all my future vehicles from them hands down. Also it was certified. They did everything that the car needed. At 26 k miles they replaced all tires, brakes, windshield from a chip. Compared to my other car buying experiences I’m thrilled.

two different dealerships. We were in the market for a new family car. I wanted to take advantage of the low financing rate. I was looking for a specific color Outback and reached out to several dealerships in my area through Edmunds.com. Sheree was the first person to reach out to me. Because her dealership was the furthest from me, I told her I was most likely going to work with a closer dealership; but I’d work with whomever offered me the best deal. Other Salespeople contacted me. One dealership said the car was not available within a 200 mile radius and I’d have to order it. Sheree searched within a 500 mile radius, found it, and personally drove 2 hrs one way to pick it up so I could have it the NEXT day! We coordinated via text and scheduled a time for me to see the car at my convenience. Even though I had to drive 40 mins to her dealership (rather than the 20 mins to my local dealership) it was well worth the trip. Fitz offered me a higher trade-in value compared to the CarFax quote I had. They were true to their word and didn’t try to upsell me. The experience was great. Sheree was awesome. I’d definitely work with her again and recommend her.

Fitzgerald Subaru Rockville on my recent used Mazda 3 purchase! Matt and the whole team there worked to ensure that we received a great value on our trade-in and car purchase and left with the confidence of knowing that we would be driving a car in excellent condition backed by a warranty and service plan. Thank you, Matthew!

Very professional, friendly, and helpful. He made buying a car quite easy.

us with purchasing our new used Sportage, which is in excellent shape. The process was quick and easy, and they helped us get financing, which really helped. We got a good deal and are very happy with our new car!

No pressure from sales or finance. Very easy to do business with.

years. No complaints, at all. Would come back again.

We drove several hours to this dealership for the vehicle that was listed. They were very up front about the vehicle and showed us all of the repair work that had been done to the vehicle. The speed of the transaction and helpfulness of Matt and the team made it well worth the drive. Would recommend the dealership to anyone looking to purchase a vehicle.

vehicle go to Matt and his company Fitzgerald. I love the way they operate..no price heckling...that is so relaxing. They were having a super busy day and so we were there for a few hours. Who ever heard of enjoying being at a car dealership for a longish time?. We did! We got to know Matt a very fun likeable man. We also spent a good hour with I believe her name was Lisa..(a lady who used to live in Hong Kong) doing paper work, once again very very pleasant and super efficient.

helped get us an unbeatable deal on our new Subaru this past Memorial Day holiday. I have been through the new car purchase process before, and this was by very far the best.

with Matt. Totally recommended for custom service and also car quality.

up the car.

Mr. Erol is very nice, he’s like a long time friend . Very honest and very patient . No stress in dealing with him.. He’s easy to find , he’s the guy with a warm sweet smile and a gentle manner. I love, love my new Subaru Forester Sport!

Fitzgerald Subaru Gaithersburg and the second purchased from Erol Mutlu. He is wonderful to work with and I highly recommend him to anyone looking to buy a Subaru. He made the experience stress free.

He is the exact opposite of a pushy, hovering salesperson, which is a car sales practice I abhor. He made multiple vehicles available to my wife and I to explore and was exceptionally knowledgeable and answered ALL of our questions. We made multiple unannounced visits to the Fitzgerald Subaru Gaithersburg dealership and Erol, as well as everyone else, was always accommodating and easy going. He coordinated multiple test drives for us and graciously guided us through our "exploratory buying decision" process, as opposed to pushing his opinions and particular vehicle "features," which we may or may not have been interested in. His unobtrusive attentiveness and knowledge earned our trust and we decided to purchase a 2024 Outback Touring XT in no small part because of the earned trust he elicited.

I was lucky to have him. He was able to answer all my questions about my new Subaru Ascent. Great customer service!

Perfessional service Enjoyed the time spent there and follow up was done well.

Really knows his product. Explained all the new tech our outback wilderness had. Even paired both our phones for us. Highly recommended.

after being told MULTIPLE times that he has been contacting THE WRONG PERSON. I would not trust him with a major purchase.

He made our first experience so easy and awesome that we came back less than a month later to get another Subaru! Won’t shop anywhere else!

the good fortunate of meeting the sales team at Fitzgerald Gaithersburg. From my initial phone call with John, to my test drive with Matt, to my financing with Lisa, the entire team was friendly, knowledgeable, upfront, honest, and a pleasure to work with! Matt checked in with me several times to keep me updated on the status of my car, and everyone in the dealership was friendly and helpful. I was there to buy one of their used cars that wasn't even a Subaru, yet I never felt liked that impacted the level of service I received. I wasn't planning on needing to buy a car this week, but I'm grateful that I bought it from the team at Fitzgerald Gaithersburg. Will definitely recommend!

Matt was nice, knowledgeable, and not pushy. I would recommend him, specifically, to anyone looking to buy a Subaru.

Subaru- we really enjoyed getting to know her, David, Leesa, Kimberly,Lisa,and Muna- they all helped with different aspects of getting what we needed on our new car and helping understand the Subaru nomenclature. Sheree was always helpful and quickly responsive , and approached all our dealings and questions cheerfully- it made getting a new car actually fun. Brava Sheree and your whole team!

manager David. Such a wonderful experience!

The process was straightforward and fast. My wife and I were very satisfied with overall experience.