Dean McCrary Mazda

Lot of options to choose from . And knowledgeable people . Their service is great. Nice place.

He was on top of things, including getting the tag documents ready in very short time. He did some follow up calls . We would definitely buy another car from Raymond.

!!! Thank you John, and Raymond you’re the BEST!!!! So patient and took his time staying way after closing to go over everything and getting car setup with my wife. Absolutely one of the best buying experiences ever!!

Christian man, Raymond Williams. He was down to earth and easy to talk to; very knowledgeable about the vehicles, and even went out of his way on his off day to come in and help me take my other vehicle back to my house. It was an excellent experience and I'm grateful to Jesus, Mr. Raymond and also John Vaughn(for working with me on the price). I highly recommend... and if you go by, ask for Raymond Williams.

ever had. He was the most personable and knowledgeable sales person we have ever known. Thank you again Raymond.

That was my first impression as he greeted my wife and me. We had come over for the day from Mississippi to see what dealerships in Mobile had to offer. Raymond was very patient and kind even though we were stretching his day out. This kindness should not go unrecognized. For us it ultimately made our decision to purchase easy. Nick was there also and we appreciate him as well. Great team. No rush no push just kindness. Thank you Dean McCrary Mazda!

mazda cx-50 had to offer and how to adjust them to my preference. He was helpful with setting up my phone and showing me how everything worked (my last car was purchased in 2013). So much has changed since then. He was very patient and listened to what I was confused about and helped me understand. Very patient person and super helpful.

The financing went smoothly with Raymond. He stayed with us the whole time of signing paperwork and explained everything that would take place. He then spent about 45 minutes going over every single feature of my new car! Raymond goes above and beyond! Highly recommend

I wasn’t quite ready to buy the first time we met about the Mazda CX-50 but told him I would be in touch. I loved that he said he would call me to check in and then respected my time! We had an enjoyable car buying experience all around and appreciated the care he took to get us the car and features we wanted. I 100% recommend working with Raymond for your Mazda needs. I ❤️ my CX 50! Thanks, Raymond!

I wanted to purchase. When I first went into the dealership I just wanted to get information for a future purchase. But after speaking with Raymond, I was sold on the purchase of the Mazda CX-30. I'm so glad that I decided to go into the dealership and I'm very glad that I purchase my new car from. I would recommend going there to anyone to purchase a vehicle and having Raymond as a sales representative.

Everyone was helpful, and Raymond was very knowledgeable. I am happy I chose this dealership, and I will definitely be recommending them to my friends and family.

easy and took very good care of us. We absolutely love our new four runner.

dealership. This is our second vehicle purchase from Dean McCrary and we drive from Pensacola to purchase. We have worked with Raymond twice and he is wonderful.

! We can’t wait to buy another Mazda from him! We love the atmosphere of this dealership. They are not pushy and we get what we want, and all of our questions answered.

Our salesman Raymond Williams was very patient and knowledgeable throughout the entire purchasing process.

car buying experience, would recommend to anyone!

Very professional. I was very pleased with the sales person Raymond Williams. He was extremely helpful and insured that I understood all aspects and operation of the Mazda Miata.

provided by Raymond Williams. He was very personable, did not rush or pressure at any step of the process, and was very thorough in going over any features that we might not have been familiar with, he clearly wanted us to get the most out of any vehicle we left with.

and the rest of the staff at the Dean McCrary, Mobile ,Al location. The process was easy. Raymond explained all the warranties, safety features, and the Mazda connect features in great detail. His knowledge of the product did not go unnoticed. The website is a good tool to help you decide which vehicle you will want to take home. Should you want something extra, see Joseph in the parts department where he is waiting to place your order. Join me in being a proud owner of a luxury vehicle you can afford.

McCrary Mazda. No fuss, no sales pitches — just a smooth experience and top level care and service from Stefanie. Highly recommend this dealership for your next car purchase! Pain free!

when I was looking to buy a new car. Their Sales Representative, Raymond Williams was extremely knowledgeable and helpful. He went above and beyond my expectations to be available for questions and took extra care in follow up phone calls before I had chosen a vehicle, and then while I was waiting for delivery of the Mazda CX-5 Turbo that I wanted. I didn’t feel any pressure to chose or buy, and he was always just friendly, helpful and professional. Stefanie Buford, the General Sales Manager was also helpful and professional in making sure I was informed of the timeframe for the delivery of my vehicle and that I had information on payment options. The whole experience at Dean McCrary was positive from the initial contact through the purchase and delivery of my vehicle. Even when there was a slight issue with one of my key fobs, it was quickly responded to and resolved by Raymond Williams and their Service Manager. Anyone considering buying a new or used car should checkout this dealership, based on my experience, I recommend them without reservation.

He made our purchase of a 2023 CX-50 easy and comfortable. I will definitely recommend him if you are looking for an affordable and comfortable experience. I have a fear of dealing with salespeople but he was very helpful and a really nice guy

By far the best experience we have ever had when trying to purchase a car. Raymond Williams let us search around the lot on our own, not once did he stand over us or bug us, which made it a relaxing experience. Raymond was polite, understanding, and took the time to explain every detail of the process we were going through. Highly Recommended !!!

Let me start by saying the people at Mazda were great but my visit unfortunately didn't start there. I accidentally went to Kia first. I was told that I didn't want a Mazda that I wanted a Kia. After that didn't work, I was told they didn't sell Mazda's. I wasn't even pointed in the correct direction. Upon walking out of Kia, I followed the front line of Mazda's to the correct building. Everything went great there but imagine my surprise when I had to go back to the Kia store to finish my paperwork. I did not want to see those people again. I wasn't going to say anything because the folks at Mazda were great BUT I've been getting calls from "Bella" every day, she only leaves a message that I need to contact the dealership. Today, I was able to answer for her and I want it known that she asked me if I was ready to trade my Mazda for a Kia. I don't understand why they have a Mazda dealership if all they promote is Kia. I was given every reason imaginable not to purchase a Mazda during my accidental visit to the Kia. I feel sorry for the people I purchased my Mazda from. I love my Mazda and I'll never even look at a Kia after my experience with them. To the folks at Mazda, keep up the great work. To the folks at Kia, yo have zero professionalism.

Mr. Williams and Ms. Buford were very helpful. They made everything simple & easy.

atmosphere is completely different. Mark was upbeat and on the ball, got me in and out; and was completely professional. I completed the Mazda survey, like I always do; and no one has ever responded until now. Stephane thanked me for completing the survey, thanked me for my comments; and assured me they are working towards a more modern facility. Thank you Stephanie, I look forward to meeting you during my next service visit.

terrible. The employees just can’t do their job rights. Don’t ever trust about their life time insurance. Every time I came to get my oil changed some happened. One time I have to tow my car back to them cause they didn’t put new oils back to my car after taking it off.

dealership. The salesman Raymond Williams went above and beyond our expectations . He answered all of our questions. We got the price and color of car we was looking for, there was no pressure to buy. It was a positive buying experience for us. Again Thank you Dean McCrary Mazda and Raymond Williams

I recommend it to anyone interested in looking into a vehicle. From the beginning inquiry, to the final sale (keeping in mind I live over an hour away) Stefanie catered to me in anyway that I requested, and was quick and efficient to provide me with any information or pictures I had asked for. When I got there, the staff was nothing but helpful and friendly- but not pushy and let me look at the car as long as I wanted to ensure it was the perfect match and met all my expectations. Even after the purchase, the customer service shown is just phenomenal which is not something you often see with many dealerships. They truly care you get the car you love, and everything goes smoothly even once you leave the dealership. If you’re considering a dealer, definitely look here! I can not think of one bad thing to say, that is how great my experience was.

Straight forward, no games, up front and honest. They were amazing to deal with, knew the product, were professional and made sure every step of the way I was kept up to date. Stefanie was an amazing communicator and Raymond knew the technology in my car better than anyone else I have ever met. Worried about paying too much? You sometimes get what you pay for, you should be looking for paying for value, not the lowest price. This dealer is definitely top value!!

Salesman was very knowledgeable and helpful.

experience was great. He was very professional, answered my questions, and wasn't pushy at all. This is the only dealership that I interacted with that didn't make me feel like I was being pressured into buying a car or taking a deal I didn't want. I have reached out a few times since the purchase and he has been very quick to respond with the answers I was looking for.

Mazda 3 and do you know what these goofs said? "We don't have any technicians that are licensed to work on Mazda's. You are going to have to go to Gulfport or Pensacola." Ummmm... huh? You are the Mazda dealership but you can't do anything besides change the oil? Baffling...

Mazda in mobile alabama he insured me that they will try to get me in another vehicle with either Mazda or Kia had to do credit work I let them know my credit is in repair still was forced to pull it by the sales manager still denied through Mazda they told me that they will try Kia and call me by the end of today we’ll here it is 1/18/2021 830pm the end of the day has been over for quite sometime now I left with a positive attitude because I feel like I would either get further repairs or a refund or some money back or another vehicle from the poor service they gave me guess what nothing happened but a conversation that was useless because again lack of communication I’m starting to think I should apply as a secretary since they don’t believe in returning calls! (Very upset) not please and again won’t shop! They haven’t tried to do anything then told me if they can’t get me in a cda r they’ll charge me 400$ for some tires after I already spent over 2,000$ with them on Friday I’m appalled that’s a million dollar company there’s no way they should still be begging and not helping! I need headquarters to call me ASAP this is unacceptable.

signed papers for had a problem, so they gave me a loaner and worked to get another similar car for me. I did end up with a good car and I feel that Raymond Williams, my salesperson, worked out a good deal for me. Paper work did take forever and It is beyond crazy that you have to walk over to McCrary Kia to finish your financial work. I can not say enough good things about Mr. Williams- very knowledgable and professional.

and that the salesperson was just someone to haggle with and fill out the paperwork. These days there are features on these cars that are not even covered or mentioned in the owners manual. Raymond Williams worked hard to get me the car I wanted at a great price. But after the sale he showed me how important it was to have a knowledgeable and professional salesperson to help you. He is always available to answer my questions (I have a lot of them). He even arranged for me to increase my extended warranty from 100 to 150 thousand miles when I discovered how much I like to drive the car. I am thoroughly satisfied with the car I purchased and even more satisfied with the service after the sale provided by my salesperson, Mr. Raymond Williams.

a new CX-5 as well as an excellent offer on my trade. Throughout the entire process, Raymond was professional and respectful, as well as responsive and helpful.

better experience. Sales team was very easy to work with. Raymond was a great!

Sally and I heard every excuse there is. It was for a recall that had to be ordered. A man from KIA was there and he said he would make a note and someone would be in contact with me. It is almost two and I have not heard from anyone. Is this how they run Dean McCrary Mazada!!!! I guess they used the part on another CX9. Sorry, sorry service.

I purchased the finest car that I have ever owned in January. Sadly the treatment I received after the sale was the worst retail experience in my life. I am 75 years old and this is the first negative review I have ever written. I am a repeat customer but that will never happen again

We went in with the intention of purchasing a Mazda CX-5 for our daughter. According to their online inventory the exact features we wanted were on a car that they had. When we got there they only had a few grand touring models on the lot. I inquired about the car that I saw online and they went to check. I waited 45 minutes while they tried to locate the car. They had no idea where it was and the dealer had a very small inventory. They told us that it was on display at a local mall. When I stated that I didn’t want to purchase a vehicle sight unseen, their suggestion was that I ride by and look at it and let them know what I think. We said we would, but left headed to Sandy Sansing Mazda in Pensacola. While in route, the general manager called and said that the vehicle was in their service department for the Takata airbag recall, but that he could sale me a grand touring edition. The vehicle that I intended to purchase was a 2018 and from my research I knew that Mazda had not used these airbags on new cars in several years. Proof that he was lying to me, then trying to sale us something we didn’t want or need. I will never do business with a Dean McCrary dealership again.

I had been searching for a great deal on a used vehicle. The team at Dean MCCrary was very friendly and made the experience painless. I have heard that buying a car as a single female can be degrading. This is not the case at Dean MCCrary. Jeff was friendly and promptly returned my calls. I wound up with a fantastic deal. I did read on their site that I had to have a down payment. I was ready for this when I walked in the door. The team was super nice and I LOVE my new-to-me car!

Mazdza CX-5. Is a great car. Quite unimpressed with Dean McRary Service Department and overall dealership. Very VERY slow service, premises not very nice, and a proverbial case of the left hand not knowing what the right is doing. Will probably do all our service work in Pensacola.

We have purchased six vehicles in five years from Dean McCrary Mazda. They have always worked hard to get us what we want and need within our budget. They are always polite and make the buying process as quick and painless as possible. Today we worked with Mr. Jeff Nunn, Mr. Elmore, Mr. Brandon and Mr. Cecil and had a fabulous experience even with four children in tow. They found us what we wanted, made it fit our budget and got us through the paperwork very quickly. We always leave very satisfied and recommend them highly to everyone.

I called ahead and sent a copy of my insurance and driver's license because I was driving in from out of state. The General Manager, Jeff Nunn suggested that I do this to speed up the paperwork. It took 2 1/2 hours to get to the paperwork even though I was paying cash. I then paid a $599 Doc Fee and was promised that this was for the title work. They also collected taxes. Yesterday, I received a check mad out to the La DMV for the taxes, a statement of origination and instructions to go register the car. So now I have to do what I paid $599 to have done. Finally, in addition to the car being dirty, the window still having writing on it, etc, they had lost one of the 2 very expensive keys. Jeff Nunn promised to call me the next day (he has my cell phone number) and arrange to have a local dealership in Baton Rouge make me a new key free of charge. That has not happened and he does not answer my calls or texts. This has, in short, been a terrible new car buying experience and I would never recommend any McCrary dealership or any dealership with Jeff Nunn as a manager to anyone.

I bought my car from the Dean McCrary Mazda about two years ago and have not had any problems with the car or the sales department, however the service department is horrible. They don't answer the phone, their online schedule doesn't work, and when you do finally get someone on the phone they are rude and sound like they have the education level of a 3rd grader. She kept telling me they were booked up on Saturday and I was asking about Friday. It is Wednesday and all I need is a simple oil change before I go out of town Friday night. I called Dean McCrary Kia and made an appointment for Friday morning (and the 60 second phone conversation was much more pleasant.)

The sales people at Dean McCrary will help you out any way they can. Our sales person spent over an hour helping me with the Blue tooth in our CX5 . Out total experience with the dealership has been very pleasant.

I bought a used 2007 Ford E250 van. It was a great experience and they worked hard for us. I would recommend everyone! Thank you Jeff Nunn General sales manager, Elmore finance manager and Cecil Russell salesman.

To make a long story short, Kevin knew the car well. I couldn't believe the options the Mazda6 has. My new car even let's me know when a car is coming down the street and warns me when I'm backing out of my driveway. Amazing automobile and VERY safe. Go check out a Mazda before you buy something else. You will get more car for less money and they give excellent customer service. Thanks Kevin and Bob for the great deal and a phenomenal car

awesome car because my salesman knew what he was talking about and answered all of my questions without any pressure. He is an asset to the company. I love my car and am getting the mileage that the sticker said (38). If you are looking for a Mazda I suggest you go find Wesley because he knows his product. Even if you aren't you might want to stop and check 'em out they have came a long way in the past 10 years.