time will be our last time Wife needed car to go back and forth to college, I worked 12 hr shift and was tired I truly didn't want to go back and forth. and spend 4 to five hours at the dealership. I was hoping since we have gotten many at this place , that maybe possibly i could get a decent deal.. Well the dealership made its money and then some, the salesman made a nice commission , The sad part of this , is while i was waiting in the office for the offer that that they were going to approach me with, i was reading The customer mission statement posted on the wall from Mr. Benny Brown to his employees . while reading this I felt good with what this sale might be , To date we had never got a great deal . we did ok , but not great. . and we have bought many from here. We are glad that the Dealership made its money back and then some We are glad the salesman made a very nice commission also. but we feel that the Customer Mission Statement wasn't followed nor practiced here this day. By the way driving the car back and forth to Red Bluff to pick up another driver to take my truck home you could smell the oil burning pretty good... As we see it, money and profit are truly the main interest The Customer Mission Statement might need to be re-worded. Sorry to say, and with a heavy heart, but this will be our entire family's very last purchase With your Dealerships.